Subway
1799 Pearl Rd, Brunswick
(330) 225-7980
Recent Reviews
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If I could give a negative star I would , I have been a loyal subway customer and I never complained up until now because I know what it’s like to work in customer service and I’ve even worked at a subway before . I always leave them a nice tip and everything. Sometimes I get too tired for my night shift job to even come up so I DoorDash . Yesterday I DoorDash subway and they forgot the bacon I paid an extra 1 dollar and something cents , not the biggest deal , but still annoying . Then I went to order today and that was my last straw . My sandwich was supposed to be toasted and it wasn’t and it is what it is but for them to not even toast the bacon that is ridiculous. I’m definitely never coming to this subway again and I don’t think anyone else should . Every other subway in Brunswick is way better and I hate how this location always takes my DoorDash order !!!! I’m sorry subway for leaving a bad review but I’m very upset this time :(
Skimpy on the tuna and toppings and not too friendly.
Atmosphere: 4
Food: 4
Service: 3
Good Store, nice employees. Prices are good. Only issue I have is they seem to be remodeling the store for a years now.
Atmosphere: 1
Food: 4
Service: 5
10/10 experience. amazing customer service, quality food, clean environment.
Atmosphere: 5
Food: 5
Service: 5
Bold eyebrow woman sandwich artist on april 29 at 12:30p was deliberately rude, made us wait, and refused to give more than 3 pickles on a veggie sub
Atmosphere: 1
Food: 3
Service: 1
Alex was working his butt off, doing online orders and also having customers in front of him by himself with nobody else there. This young man was working so hard, while remaining pleasant and not complaining about it. I talked to him for a while, while I was there and that kid deserves a raise!!! He worked his a** off!!! And not only that, the food was incredible and carefully made while he had so many things going. He did not rush through anything, he took care of people and was an incredible worker. You're amazing Alex!! Don't lose that great attitude.
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff and quality food. Fast service
Atmosphere: 5
Food: 5
Service: 5
I frequently order online for pickup from this location, and the subs are always made quickly and taste great. They’re usually correct, but one time they made a mistake that could have seriously affected my girlfriend’s severe allergies. Thankfully, they were accommodating and remade her order.
Atmosphere: 1
Food: 5
Service: 5
Kid-friendliness: No problem for kids to be and eat at Subway.
Wheelchair accessibility: I believe there is enough room to call Subway "wheelchair accessible" ♿
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: The Ultimate B M T, Doritos Cool Ranch, Cold Cut Combo
I ordered 2 foot-long cold cut on wheat. They didn’t have wheat so I had to settle for Italian not knowing that they didn’t tell me they changed the Cold sandwich it was terrible. They added some type of other meat on there and the salami and that was it your choice of cheese. It was the worst sandwich I’ve ever gotten from there. Are they ever going to bring back the cold cut and I’d like to have my money back refunded, it’s literally not what I wanted
Restaurantji Recommends
some honey's
Atmosphere: 4
Food: 3
Service: 5
Horrible Service went in at 9:30pm and was told we’re closed yet it says on the window 9am to 10pm and online says the same.
Service: 1
The customer service was pretty good. At first they mistook a question about my order. They thought I was trying to change a mobile order but I was asking to make sure what size drink I paid for. The issue I had was with the food itself. I ate half of the footlong on Tuesday and I got violently ill, I was hoping I had the flu. Then I ate the other half on Wednesday and got just as sick. It had to have been good poisoning.
Vegetarian options: I got vegetable toppings but I think the steak made me very ill.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Steak & Cheese
Had a late night craving and the worker, I forgot to get his name, was so nice! I only tipped a few dollars and he was so sweet about it and thanked me so much despite only tipping a bit. Food was amazing as always!
Atmosphere: 5
Food: 5
Service: 5
Came in today to get a sub. Brooke was the nicest most helpful worker I've ever met! made my sandwiches quick and they turned out amazing as always!
Atmosphere: 5
Food: 5
Service: 5
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