We are not new customers to this wingstop location, usually ordering and spending more than $75 each visit. They started off good but have continued to go downhill. This last time, I ordered online 30pk wings, 15 tenders, 2 large lemon pepper fries, and 10pk Cajun corn. When I got there, the lot was not plowed making access difficult. The stores floors upon entry were wet and slippery with tracked in snow that was not mopped up. It was not busy at all. It was about 11:15pm (close at 1a). Took my food home and found they forgot my large ranch so i called just to get that money put back on my card. Was told they couldn't do it but took my info for return call from district or regional manager (Barb was name given). But upon getting into the food, i also found my tenders were in 2 boxes. 1 box had burnt tenders and the other box had raw under cooked tenders. I didnt call back bc i figured they couldn't help me and id just wait for Barb to call as I was told she would. It is now Saturday w no return call from Barb. Won't be returning. Totally turned off from food, service, and cleanliness/safety of the store.
Atmosphere: 1
Food: 1
Service: 1
Dale Solkiewicz jr
Horrible service need to hire new staff . Bottom line get it together.
Atmosphere: 4
Food: 2
Service: 1
J B
Avoid this place. They charge more than other Wing Stops. Also all our wings were over cooked and small compared to other Wing Stops. Very chewy not favorable.
Jason Robertson
DO NOT ORDER FROM HERE THEY DO NOT CARE ABOUT YOUR ORDER. Fried and corn thrown haphazardly into the bag. The sides do not come in containers, rather placed on paper bowls of sorts, so the food gets tossed around and shows up cold. Wingstop needs to fix this.
Atmosphere: 1
Food: 1
Service: 1
Scott Bacon
Ordered one of their meal deals off doordash for 20 classic wings. 10 of which were supposed to be garlic parm, 5 hot, 5 atomic. Also ordered their buy 1 get 1 mix & match for 10 boneless hot & 10 classic hot Korean Q. Along with 2 orders of fries. Let me tell you, they could not have screwed us more. We got a mix and match of 20 wings that were not the flavors we had ordered. One order of fries and an order of their terrible corn. Whoever is working there for the late shift is 100% high on something cause I paid over $60 dollars for a hot mess of BS. Never ordering from this location again. Screw Wingstop, I'd rather get my wings from a dive bar. At least they'd get my order right.
Atmosphere: 1
Food: 1
Service: 1
Kelly Young
Food is really good! Ordered online and picked up. No problems the first time but second time they forgot the send entree. Had to drive back so check your order is all in the bag before you leave!!!
Atmosphere: 4
Food: 5
Service: 3
Ashley F.
Always delish ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Megan Ristau
Food was good. Chicken wasn’t overcooked and dry. Good sauce variety. Spicy Korean Q was my favorite. My only complaint would be the boneless wings were a little small.
Atmosphere: 5
Food: 4
Service: 5
Josh Patterson
Was visiting the area and it was my first time trying wingstop and it was pretty damned amazing! The manager girl there was really awesome and super nice!
Atmosphere: 5
Food: 5
Service: 5
Esme Sully
Very clean restaurant, order was taken very promptly food came out quickly nice and hot, staff members were amazing while waiting!
I have edited my review......my first experience was very bad, however, I have ordered a couple more times and it has been excellent each time.
Atmosphere: 4
Food: 5
Service: 4
Joe O
As much as I like the wings, when ordering online I've learned to show up at the end of privided ready window because the Brunswick location is typically 5 minutes after the end of the window. In the past that has been tolerable but tonight I stood in the pickup line behind another individual for more than 10 minutes without any acknowledgement from the staff. People in the line eventually starting trying to get the employees attention and it turned out everyone waiting line had wings already ready and on the racks...they apparently just didn't have time give it to us. I know this is a new location which is why I've tolerated the longer times in the past but to just ignore the customers who ordered online for 10 plus minutes is simply not acceptable. I'll try to enjoy tonight's luke warm wings but don't plan on returning to this location.
Mark Busch
$38.00 for 24 chicken wings? You people are out of your frikin minds, that is absolutely ridiculous, at these prices, it wont be long until Brunswick has another vacant storefront.
Big Hoss
Fire 🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Chris Sanchez
Sadly, got food poisoning from this location - would not recommend…
We are not new customers to this wingstop location, usually ordering and spending more than $75 each visit. They started off good but have continued to go downhill. This last time, I ordered online 30pk wings, 15 tenders, 2 large lemon pepper fries, and 10pk Cajun corn. When I got there, the lot was not plowed making access difficult. The stores floors upon entry were wet and slippery with tracked in snow that was not mopped up. It was not busy at all. It was about 11:15pm (close at 1a). Took my food home and found they forgot my large ranch so i called just to get that money put back on my card. Was told they couldn't do it but took my info for return call from district or regional manager (Barb was name given). But upon getting into the food, i also found my tenders were in 2 boxes. 1 box had burnt tenders and the other box had raw under cooked tenders. I didnt call back bc i figured they couldn't help me and id just wait for Barb to call as I was told she would. It is now Saturday w no return call from Barb. Won't be returning. Totally turned off from food, service, and cleanliness/safety of the store.
Atmosphere: 1
Food: 1
Service: 1
Horrible service need to hire new staff . Bottom line get it together.
Atmosphere: 4
Food: 2
Service: 1
Avoid this place. They charge more than other Wing Stops. Also all our wings were over cooked and small compared to other Wing Stops. Very chewy not favorable.
DO NOT ORDER FROM HERE THEY DO NOT CARE ABOUT YOUR ORDER. Fried and corn thrown haphazardly into the bag. The sides do not come in containers, rather placed on paper bowls of sorts, so the food gets tossed around and shows up cold. Wingstop needs to fix this.
Atmosphere: 1
Food: 1
Service: 1
Ordered one of their meal deals off doordash for 20 classic wings. 10 of which were supposed to be garlic parm, 5 hot, 5 atomic. Also ordered their buy 1 get 1 mix & match for 10 boneless hot & 10 classic hot Korean Q. Along with 2 orders of fries. Let me tell you, they could not have screwed us more. We got a mix and match of 20 wings that were not the flavors we had ordered. One order of fries and an order of their terrible corn. Whoever is working there for the late shift is 100% high on something cause I paid over $60 dollars for a hot mess of BS. Never ordering from this location again. Screw Wingstop, I'd rather get my wings from a dive bar. At least they'd get my order right.
Atmosphere: 1
Food: 1
Service: 1
Food is really good! Ordered online and picked up. No problems the first time but second time they forgot the send entree. Had to drive back so check your order is all in the bag before you leave!!!
Atmosphere: 4
Food: 5
Service: 3
Always delish ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Food was good. Chicken wasn’t overcooked and dry. Good sauce variety. Spicy Korean Q was my favorite. My only complaint would be the boneless wings were a little small.
Atmosphere: 5
Food: 4
Service: 5
Was visiting the area and it was my first time trying wingstop and it was pretty damned amazing! The manager girl there was really awesome and super nice!
Atmosphere: 5
Food: 5
Service: 5
Very clean restaurant, order was taken very promptly food came out quickly nice and hot, staff members were amazing while waiting!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have edited my review......my first experience was very bad, however, I have ordered a couple more times and it has been excellent each time.
Atmosphere: 4
Food: 5
Service: 4
As much as I like the wings, when ordering online I've learned to show up at the end of privided ready window because the Brunswick location is typically 5 minutes after the end of the window. In the past that has been tolerable but tonight I stood in the pickup line behind another individual for more than 10 minutes without any acknowledgement from the staff. People in the line eventually starting trying to get the employees attention and it turned out everyone waiting line had wings already ready and on the racks...they apparently just didn't have time give it to us. I know this is a new location which is why I've tolerated the longer times in the past but to just ignore the customers who ordered online for 10 plus minutes is simply not acceptable. I'll try to enjoy tonight's luke warm wings but don't plan on returning to this location.
$38.00 for 24 chicken wings? You people are out of your frikin minds, that is absolutely ridiculous, at these prices, it wont be long until Brunswick has another vacant storefront.
Fire 🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Sadly, got food poisoning from this location - would not recommend…
Atmosphere: 1
Food: 1
Service: 5
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