Are yall serious? $30 worth of food just to be delivered to the wrong house? And no refund? Really? And HORRIBLE service! We called and we were on the phone with the manager. The manager gave the phone to someone that’s lower than them!? Are you kidding? And yall tried gaslighting? Saying it was drive through? I know it was delivery! And YES it WAS delivered on the app! NOT ON DOORDASH! There is NO history on the DoorDash app! I know what I’m talking about! Just HORRIBLE!!!
Atmosphere: 2
Food: 5
Service: 1
Graham Wieland
The morning shift runs this place amazingly, the afternoon shift not so much. I’ve had items made incorrectly, received the wrong items, or not received the item at all in the afternoon.
Atmosphere: 3
Food: 4
Service: 3
Amanda Ruden (Mandie)
Food was amazing but the employees were very rude to each other. While waiting for our food one of the workers was yelling at a manager demanding him to clock her in while the lobby was full of customers. Not very professional
Atmosphere: 1
Food: 5
Service: 1
Jermaine
I drove thru the drive thru today the lady that was at drive thru was very polite. But went I got my food it was cold and the beef chalupa shell was hard. I normally have good experiences but was very disappointed this visit! Will continue to come back though great people there!
Ben Brown
You really never know what you're going to get with this taco bell. I order with the app so my review isn't based on interaction with the staff because there wasn't any. The level of accuracy and service here can be good and it can be terrible. I've had missing items, and food made very poorly. Last time my order was perfect and everything was good. It's also wild how expensive it's gotten. It's cheaper to get grand plaza.
Atmosphere: 4
Food: 3
Service: 3
Brooklynn Stantz
I paid 35 dollars worth of food and was still missing one item. It's not that hard to double check the order before you send it out.
Atmosphere: 3
Food: 4
Service: 1
big sam
The workers are very nice, and welcoming, especially the lady with the noise ring very nice but I don't know her name. Only issue is they could do better on the door dash orders.
JOSHUA Heck
Okay food but drinks not so tasty but it is in Ohio
Amber Allsbury
Past two times been rushed to order. First time we didnt get 3 tacos went back still proceeded to not get my order right. 2nd time they refused to fix my order knowing I said my order 3 different times. Manager that is working today 9/9/25 was also very rude. Will not be going back. Your Workers need glasses and hearing aids since they wanna keep messing up orders 😒
Alexis
Yesterday I went through the drive-through and I did an online order. I get home to open up my box and I eat my tacos the meat was extremely dry. I mean disgusting and I went around three in the afternoon I get y’all wasn’t busy, but it shouldn’t be dry and disgusting and I’m normally not a complainer about anything but I was very mad that I wasted my money on food that was absolutely disgusting and dry. So I called today and I asked for a manager and she’s like this is one and I told her the situation about my food and she was just like being very rude and she’s like oh we’re busy OK, but that is no excuse to be rude to me when I wasn’t rude to you and being disrespectful to customers is not OK. I work with customer service and if I did that I would be fired. And she hung up in my face and then had the audacity to lie to the other manager and said she didn’t but she did. The fast food workers is getting out of hand. You should not disrespect customers when they’re not disrespecting you. We get your stressed and busy But there’s no excuse to disrespect others!
Great service but considering I just paid what a real meal at a sit down Mexican restaurant would cost for two people for whats basically some cheap tortillas full of alpo I won't be coming back this is highway robbery
M B
Service in drive thru very prompt.
Atmosphere: 5
Food: 5
Service: 4
A Smith
I ordered 3 dorritos locos tacos no lettuce and 2 dragon fruit freezes. I called to correct my order and was hung up on 8 times in a row. All three tacos had lettuce I'm less than impressed I would hope the regional and store managers would have more accountable staff
Atmosphere: 1
Service: 1
Michael Getz
driving home down 127, stopped in with the wife for a quick late lunch after being in the car all morning ... mostly needed that dew 0 to keep me awake lol ...
hands down the BEST taco bell experience i have had in about a decade ... both our mexican pizzas were perfect - no stale bitter shell ... no soggy bottom, and actually cut properly. everything else was perfect as well ... makes our local taco hell look like cat food by comparison. y'all are lucky to have them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza, Steak Chalupa
Autum Orns
Absolutely pissed. My man went to get food for me they doubled the order and didn't even make it right so not only was my food messed up I was charged double bc the order taker didn't pay attention
Are yall serious? $30 worth of food just to be delivered to the wrong house? And no refund? Really? And HORRIBLE service! We called and we were on the phone with the manager. The manager gave the phone to someone that’s lower than them!? Are you kidding? And yall tried gaslighting? Saying it was drive through? I know it was delivery! And YES it WAS delivered on the app! NOT ON DOORDASH! There is NO history on the DoorDash app! I know what I’m talking about! Just HORRIBLE!!!
Atmosphere: 2
Food: 5
Service: 1
The morning shift runs this place amazingly, the afternoon shift not so much. I’ve had items made incorrectly, received the wrong items, or not received the item at all in the afternoon.
Atmosphere: 3
Food: 4
Service: 3
Food was amazing but the employees were very rude to each other. While waiting for our food one of the workers was yelling at a manager demanding him to clock her in while the lobby was full of customers. Not very professional
Atmosphere: 1
Food: 5
Service: 1
I drove thru the drive thru today the lady that was at drive thru was very polite. But went I got my food it was cold and the beef chalupa shell was hard. I normally have good experiences but was very disappointed this visit! Will continue to come back though great people there!
You really never know what you're going to get with this taco bell. I order with the app so my review isn't based on interaction with the staff because there wasn't any. The level of accuracy and service here can be good and it can be terrible. I've had missing items, and food made very poorly. Last time my order was perfect and everything was good. It's also wild how expensive it's gotten. It's cheaper to get grand plaza.
Atmosphere: 4
Food: 3
Service: 3
I paid 35 dollars worth of food and was still missing one item. It's not that hard to double check the order before you send it out.
Atmosphere: 3
Food: 4
Service: 1
The workers are very nice, and welcoming, especially the lady with the noise ring very nice but I don't know her name. Only issue is they could do better on the door dash orders.
Okay food but drinks not so tasty but it is in Ohio
Past two times been rushed to order.
First time we didnt get 3 tacos went back still proceeded to not get my order right.
2nd time they refused to fix my order knowing I said my order 3 different times. Manager that is working today 9/9/25 was also very rude. Will not be going back. Your Workers need glasses and hearing aids since they wanna keep messing up orders 😒
Yesterday I went through the drive-through and I did an online order. I get home to open up my box and I eat my tacos the meat was extremely dry. I mean disgusting and I went around three in the afternoon I get y’all wasn’t busy, but it shouldn’t be dry and disgusting and I’m normally not a complainer about anything but I was very mad that I wasted my money on food that was absolutely disgusting and dry. So I called today and I asked for a manager and she’s like this is one and I told her the situation about my food and she was just like being very rude and she’s like oh we’re busy OK, but that is no excuse to be rude to me when I wasn’t rude to you and being disrespectful to customers is not OK. I work with customer service and if I did that I would be fired. And she hung up in my face and then had the audacity to lie to the other manager and said she didn’t but she did. The fast food workers is getting out of hand. You should not disrespect customers when they’re not disrespecting you. We get your stressed and busy But there’s no excuse to disrespect others!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great service but considering I just paid what a real meal at a sit down Mexican restaurant would cost for two people for whats basically some cheap tortillas full of alpo I won't be coming back this is highway robbery
Service in drive thru very prompt.
Atmosphere: 5
Food: 5
Service: 4
I ordered 3 dorritos locos tacos no lettuce and 2 dragon fruit freezes. I called to correct my order and was hung up on 8 times in a row. All three tacos had lettuce I'm less than impressed I would hope the regional and store managers would have more accountable staff
Atmosphere: 1
Service: 1
driving home down 127, stopped in with the wife for a quick late lunch after being in the car all morning ... mostly needed that dew 0 to keep me awake lol ...
hands down the BEST taco bell experience i have had in about a decade ... both our mexican pizzas were perfect - no stale bitter shell ... no soggy bottom, and actually cut properly.
everything else was perfect as well ... makes our local taco hell look like cat food by comparison. y'all are lucky to have them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza, Steak Chalupa
Absolutely pissed. My man went to get food for me they doubled the order and didn't even make it right so not only was my food messed up I was charged double bc the order taker didn't pay attention
Atmosphere: 1
Food: 1
Service: 1
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