HideAway Country Inn - Boutique Hotel in Ohio

The room was absolutely perfect!!! The bed was so comfy, jacuzzi was perfect and the last minute booking was so convenient. The loft area was really warm but everything else was on point. We are definitely coming back, we are already planning it. Also,the golf course close by is a winner for my husband!!!! Can't wait to come back!!!!!

Super friendly and personable staff, nice hidden location (presumably why it's got Hideaway in the name). Booked here for the weekend because hotels were sold out, and boy were we pleasantly surprised, what a hidden gem!

It's overpriced and the owners or employees don't tip for delivery services being delivered to their business, for their business.

I was given a gift of a 2 night all inclusive stay as a wedding gift years ago... my ex and I loved it so much that we went back again. Then1st time was in the out of Africa suite, the second was....well, idk- either the oak or the cherry suite.... ee had a heart shaped tub...iirc
Highly recommended- very friendly staff and I really want to come back!

A bit outdated but a cool little find. The location sucks…
Service was great..nobody bothered us.

Always looking for something a little different when we travel. The Hideaway provided a nice discreet romantic experience. We stayed in the Oak room. It was just what we needed, nothing more nothing less. If you’re passing through with that someone I suggested you book it.

I am not a complainer, I have never written a review, even a review of some of the worst places I stayed all over the world. I believe people are decent in general but this time it went too too far. It is not worth repeating. Go there, give your money away. Please write a review on behalf of all of us who lack the courage to say bad things about others. Thanks!

The Hideaway is very nice as far as the rooms are concerned. The customer service aspect is not their specialty. Our room The Louis XIV Suite was nice and featured and Jacuzzi Tub & Gas Fireplace. We could not get the Fireplace to work. After numerous texts with management they claimed they had fixed the problem and even when we said we were still having issues it was never resolved. Today I did text with the Hideaway Inn and then called to see if it was me or was there a bigger issue. After speaking with the owner she proceeded to tell me all of her issues that she lost money for having HVAC Technicians out on a weekend, the Front-desk/Restaurant area is shut down because of costs, she wants to sell the place, she is a Widower, staffing costs are so high she is making no money. I feel for her and her problems but that does not mean you give short sided service to your customers.

We had no idea the breakfast area was closed. The website says come to the restaurant area for daily breakfast. Breakfast was delivered to our room but we had no choice on what we are eating just be thankful for what arrives I guess. And the fact that the Fireplace never worked properly somehow a picture would be the proof it worked at some point.

I’m not looking for a refund and it seems the owner comes on here and trashes everyone who doesn’t’y enjoy their stay at the Hideaway Inn. Please, trash away at my review. I mean you didn’t provide the wonderful, relaxing, fireplace and/or getaway we were promised. We all have problems but this is your business and you would rather push your problems on everyone else than take responsibility for your short comings.

We are extremely disappointed with our stay because of the poor customer service. Lesson learned…stay at a nice big resort so when you are promised certain features with your stay…they actually care, have a sense of pride and follow through with their promises.

This is my second time visiting. The rooms are spacious the environment is relaxing the jet tubs are the best. The reason I'm only giving 3 stars is because the owner is awful, horrendous customer service. Also the prices are already a bit steep and then they hit you with all kinds of additional fees. We paid over $200 in fees for a 2 night stay. We also ordered breakfast and the chocolate fondue. The food was cheap (stale pretzels with the chocolate instead of fresh fruit, Hershey syrup instead of melted chocolate etc. We paid $50 for the fondue and they probably didn't even spend $10 to make it, the quality of food was awful. We paid $35 for 2 slices of French toast (tasted like dollar store bread), watered down coffee, and a few smaller items like yogurt and pasties (all poor quality). I bought a 60 minute massage. The massage started right on time but I was only giving a 45 minute massage for over $150. The good news is, they are selling this place. We will not be going back until they have new ownership. We paid almost $1000 for a 2 night stay during the weekdays in there least expensive jet tub room. We had breakfast and 1 massage which were not worth the price we paid. Can't wait for the new ownership.

Service: 1

We stayed in the Cherry Suite. Room was nice, I couldn't get the steam shower to come on even though it sounded like it was running and it was in Spanish. We did enjoy relaxing in the copper tub. The check in was contactless and seem less. Per their suggestion we ate at Hudson and Essex and it did not fail. The food was good. Breakfast in the morning was good and cook was very friendly. Overall, we enjoyed our quick getaway for our 22nd Anniversary. Thanks Hideaway Inn!

Service: 4

Took my wife here for a getaway from life. We had a great time. The innkeeper Debbie upgraded us to a bigger room with an indoor jacuzzi at no extra charge because our original room had an outdoor hot tub and the temperature was well below freezing during our stay. We ended up stayong in thr Africa sweet, the bed was very comfortable. I booked multiple add ons including a couples massage, breakfast delivered to our room, "eat chocolate naked" fondue platter and heart pedals on our bed. All the add ons were exactly what we needed! Debbie had very good communication with us before and during our visit. She recommended places for us to eat and she was understanding with our needs. We had a great experience and would book again.

Service: 5

Beautiful place and very hospitable! Breakfast was delicious. Would highly recommend!

Service: 5

Everything was wonderful, and we were treated like royalty.

Service: 5

Bottom line up front: call the local sheriff office for a review before booking. They say they recieve numerous complaints about fraudulent charges.

Staff is friendly, but management can and will try to swindle you with charges or services not rendered. My girlfriend and I called local sherif office to see what we can do, and the owner/manager has a well known reputation for charging illegaly and not even paying employees. The locals are not a fan. We were advised to submit a dispute with our credit agency, by the police.

Don't waste your time or money booking, because you will spend more time and money trying to get funds back for illegal/fraudulent charges (and then the owner will just call you a liar, as they do the below reviewers). I would also advise not listening to whatever response is received from the institution, as the reputation precedes locally (call the sherrif offoce ahead of time to ask for her reputation) and online.

It is too bad, because the location is great and the staff was awesome. You'll just have to go through a two week headache after your stay to get your money back for services not rendered.

Service: 1

Place was amazing rooms were very nice service was amazing location was beautiful will definitely be back again

Rooms: Rooms were just as described

Walkability: Plenty of space to walk on the peoperty

Service: 5