They never make the cookie dough blizzard correctly. Only mix vanilla ice cream with cookie dough and they leave out the fudge syrup that is supposed to be mixed in with it. They charge for extra toppings but there is hardly extra and it all sits on the top so half way through the blizzard is just ice cream and no toppings. Plus when asked to receive a copy of our receipt they dug it out of the trash and handed it to us with ice cream all over it.
Atmosphere: 1
Food: 1
Service: 2
Angel Matthews
I was in the Cambridge one today and I seen them dipping their hands, without gloves, into all the toppings and proceed to put them onto an ice cream for one of their customers in the drive thru. And then again for multiple other people despite there being utensils in each of the topping containers. I’m honestly horrified and disappointed. How about we order some gloves for the workers and get them the training they need. Multiple workers were doing this and multiple innocent customers got served this contaminated food. PLEASE do better!!
Atmosphere: 1
Food: 1
Service: 1
Adam Reeves
Went through the drive through they had an attitude.Give me a 1/2 a cone that I paid $37 for try not to give me the right change.Horrible service.Horrible food need shut down
Atmosphere: 1
Food: 1
Service: 1
Lighten Up
D.E.I. staff here were stressed and struggling (order not right, was told they have sweet tea, took a hot minute - the drive thru gets priority evidently), but food was hot and good, they do not have sweet tea FYI
Atmosphere: 2
Food: 5
Service: 2
Christian Heyer-Rivera
Fly infested. Had one cook on for the dinner rush but three people making ice cream orders. Ordered 4 burger combo meals and it literally took 40 minutes. Teenage employee making ice cream gave attitude when we asked why it was taking so long. Orders were incorrect when we received the bag. Apology given but there was too much wrong there to not write an honest review
Atmosphere: 2
Food: 2
Service: 1
makayla fuller
Nobody knows what they’re doing in there, can’t even ring in an order properly and wants to give the CUSTOMER attitude and call the CUSTOMER a liar. completely insane to me, don’t go here. your food will be messed up and you’ll leave pissed.
Atmosphere: 1
Food: 1
Service: 1
Bridgette Rooths
It was really filthy in there. There were 10 gnats flying by the drink dispenser, tiles on the ceiling had been discolored from what looked like water leaks and there were food on random places on the walls.
Atmosphere: 1
Food: 3
Service: 4
Jazmine Stillion
40 minutes for 2 chicken strips basket and 2 kids meals is crazy and all my ice cream sitting here melting is diabolical
Atmosphere: 1
Food: 2
Service: 1
Keven Spencer
Just was in there and asked for kids meals couldn't understand the register girl for one and two they got pissed cause I walked in for food when they was closing at 4pm for no reason r u kidding me
Service: 1
Kaitlyn Stambaugh
Closing early? was rude to my family about making them food at 4 in afternoon. Rude staff.
My daughter sweet 16 birthday cake😭 order details top border, black bottom border, black special instructions. Can you please make all of the candles pink no other colors besides white, black and pink? It’s OK if you do yellow for the flames of the candles but no other colors than that please. I added it. It’s for my daughter’s Suite 16 birthday party and the theme Is Rose gold and black. I don’t know why the sprinkles were added maybe because they were on the cake in the picture that I chose. I thought I made it clear when I asked for no other colors plus it doesn’t even match And that black looks pathetic. $33 it better taste good at least because the party is tomorrow morning and I have no where else to go
Matthew Craft
Very disorganized. Horrible service. One manager named Angie was yelling at a Doordasher that had done nothing wrong, accusing him of using a profile that wasn't his when in fact they had given the wrong order to another Dasher. Highly recommend recording any visit for your own protection against any poor service or harassment.
Atmosphere: 1
Food: 3
Service: 1
Anthony Sanders
So plain vanilla soft seve and just pecans is a turtle? Where is the Carmel and chocolate at? Couldn't make there signature turtle pecan blizzard right lmao
Atmosphere: 1
Food: 1
Service: 1
Rob Jones
Don't go.
Peter Keller
grungy gross yuck. also still sitting here after half hour waiting for fries.
They never make the cookie dough blizzard correctly. Only mix vanilla ice cream with cookie dough and they leave out the fudge syrup that is supposed to be mixed in with it. They charge for extra toppings but there is hardly extra and it all sits on the top so half way through the blizzard is just ice cream and no toppings. Plus when asked to receive a copy of our receipt they dug it out of the trash and handed it to us with ice cream all over it.
Atmosphere: 1
Food: 1
Service: 2
I was in the Cambridge one today and I seen them dipping their hands, without gloves, into all the toppings and proceed to put them onto an ice cream for one of their customers in the drive thru. And then again for multiple other people despite there being utensils in each of the topping containers. I’m honestly horrified and disappointed. How about we order some gloves for the workers and get them the training they need. Multiple workers were doing this and multiple innocent customers got served this contaminated food. PLEASE do better!!
Atmosphere: 1
Food: 1
Service: 1
Went through the drive through they had an attitude.Give me a 1/2 a cone that I paid $37 for try not to give me the right change.Horrible service.Horrible food need shut down
Atmosphere: 1
Food: 1
Service: 1
D.E.I. staff here were stressed and struggling (order not right, was told they have sweet tea, took a hot minute - the drive thru gets priority evidently), but food was hot and good, they do not have sweet tea FYI
Atmosphere: 2
Food: 5
Service: 2
Fly infested. Had one cook on for the dinner rush but three people making ice cream orders. Ordered 4 burger combo meals and it literally took 40 minutes. Teenage employee making ice cream gave attitude when we asked why it was taking so long. Orders were incorrect when we received the bag. Apology given but there was too much wrong there to not write an honest review
Atmosphere: 2
Food: 2
Service: 1
Nobody knows what they’re doing in there, can’t even ring in an order properly and wants to give the CUSTOMER attitude and call the CUSTOMER a liar. completely insane to me, don’t go here. your food will be messed up and you’ll leave pissed.
Atmosphere: 1
Food: 1
Service: 1
It was really filthy in there. There were 10 gnats flying by the drink dispenser, tiles on the ceiling had been discolored from what looked like water leaks and there were food on random places on the walls.
Atmosphere: 1
Food: 3
Service: 4
40 minutes for 2 chicken strips basket and 2 kids meals is crazy and all my ice cream sitting here melting is diabolical
Atmosphere: 1
Food: 2
Service: 1
Just was in there and asked for kids meals couldn't understand the register girl for one and two they got pissed cause I walked in for food when they was closing at 4pm for no reason r u kidding me
Service: 1
Closing early? was rude to my family about making them food at 4 in afternoon. Rude staff.
Atmosphere: 1
Service: 1
Restaurantji Recommends
My daughter sweet 16 birthday cake😭 order details top border, black bottom border, black special instructions. Can you please make all of the candles pink no other colors besides white, black and pink? It’s OK if you do yellow for the flames of the candles but no other colors than that please. I added it. It’s for my daughter’s Suite 16 birthday party and the theme Is Rose gold and black. I don’t know why the sprinkles were added maybe because they were on the cake in the picture that I chose. I thought I made it clear when I asked for no other colors plus it doesn’t even match And that black looks pathetic. $33 it better taste good at least because the party is tomorrow morning and I have no where else to go
Very disorganized. Horrible service. One manager named Angie was yelling at a Doordasher that had done nothing wrong, accusing him of using a profile that wasn't his when in fact they had given the wrong order to another Dasher. Highly recommend recording any visit for your own protection against any poor service or harassment.
Atmosphere: 1
Food: 3
Service: 1
So plain vanilla soft seve and just pecans is a turtle? Where is the Carmel and chocolate at? Couldn't make there signature turtle pecan blizzard right lmao
Atmosphere: 1
Food: 1
Service: 1
Don't go.
grungy gross yuck. also still sitting here after half hour waiting for fries.
Atmosphere: 1
Food: 1
Service: 1
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