We ordered online here. We are at the hospital and was getting hungry. I haven't been to this subway in many years. I always remember it being clean and great service. Not anymore. I will not go back. All the drinks was out of stock. I went in to get our food I noticed right away how dirty it was. The place where they make the food was absolutely filthy. My chicken looked disgusting and not cooked properly. Time of day was 7pm
Erik F
This subway is always out of half of their things. They've never had pretzels ready, one of the employees told me they are frozen and the previous shift didn't get them ready. I've asked for pretzels 4 different times and they've never had them.
Went today to get some subs. They were out of meatballs, they were "getting ready". This is at 1:00 p.m. They had no honey mustard. The employees didn't know their own menu when I asked for one of the special wraps. The wrap I did get was so messy that it fell apart when I took a bite. Won't be coming back to this subway.
Atmosphere: 4
Food: 2
Service: 2
Rob Logan
I'm not sure what Subway everyone is talking about but ever time I come into this establishment they are out of condiments or food and not to mention the employees are very rude. I just tried to order two different subs one was a steak and the other was a Phillyvand didn't have either one...sorry establishment
Atmosphere: 1
Food: 1
Service: 1
Erika Harrison
Bre and Bryan both did a great job thank you for your kindness and your wonderful service ❤️
Atmosphere: 5
Food: 5
Service: 5
ken o
I waited for an eternity to place my order and then waited again while the staff were talking to a customer that they knew. The man and woman that usually work during the day need to learn customer service.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Subway Club
Scott Hrinko
Went into your store on Clark Street in Cambridge today all your vegetables was Brown and shriveled up somebody needs to address the cleanliness of the people and the rotation of the stock have your vegetables
Sharon Wiles
Great fresh vegetables
Atmosphere: 5
Food: 5
Service: 5
Emily Crum
I don't know who the gentleman was who worked tonight, but I have never had such amazing customer service in any Subway ever. Literally the best customer service I've ever had in a Subway. I hope he gets a raise, promotion and whatever else he can. Also, sandwich was good.
Food: 4
Service: 5
Bruce Dorzey
Grate service and always tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Nyx GPC
Waited over 20 minutes for our meal when we ordered online and very very loud music, could barely hear anything.
Whoever the lady is working on the shift for noon today was absolutely absurd. There is every right to be anxious and overwhelmed but to just be absolutely rude and telling customers how anxious and overwhelmed she is. Has no understanding on how multitask. It's not the customers fault. It's poor management. Then she complained th whole time about the online orders, which can be stressful but again should not be complaining to where customers are walking out the door. She was rude to customers and was not helping making subs. I think she's the team lead or something but absolutely just inappropriate and not professional.
Atmosphere: 1
Service: 1
Tana Casarez
They always make a good sandwich
Pam Cadle
The employees were mad about something? Be mad when I leave not while I'm there please.
Atmosphere: 2
Food: 5
Service: 5
Wendy Longfellow
I miss the Italian dressing they had before..
Vegetarian options: Veggie lovers sub and salad
Atmosphere: 5
Food: 4
Service: 5
Sherry Dovenbarger
The staff is very nice. Not rude like at some fast food restaurants. They care about getting your sandwich right. Love the sandwich selection.
We ordered online here. We are at the hospital and was getting hungry. I haven't been to this subway in many years. I always remember it being clean and great service. Not anymore. I will not go back. All the drinks was out of stock. I went in to get our food I noticed right away how dirty it was. The place where they make the food was absolutely filthy. My chicken looked disgusting and not cooked properly. Time of day was 7pm
This subway is always out of half of their things. They've never had pretzels ready, one of the employees told me they are frozen and the previous shift didn't get them ready. I've asked for pretzels 4 different times and they've never had them.
Went today to get some subs. They were out of meatballs, they were "getting ready". This is at 1:00 p.m.
They had no honey mustard. The employees didn't know their own menu when I asked for one of the special wraps. The wrap I did get was so messy that it fell apart when I took a bite. Won't be coming back to this subway.
Atmosphere: 4
Food: 2
Service: 2
I'm not sure what Subway everyone is talking about but ever time I come into this establishment they are out of condiments or food and not to mention the employees are very rude. I just tried to order two different subs one was a steak and the other was a Phillyvand didn't have either one...sorry establishment
Atmosphere: 1
Food: 1
Service: 1
Bre and Bryan both did a great job thank you for your kindness and your wonderful service ❤️
Atmosphere: 5
Food: 5
Service: 5
I waited for an eternity to place my order and then waited again while the staff were talking to a customer that they knew. The man and woman that usually work during the day need to learn customer service.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Subway Club
Went into your store on Clark Street in Cambridge today all your vegetables was Brown and shriveled up somebody needs to address the cleanliness of the people and the rotation of the stock have your vegetables
Great fresh vegetables
Atmosphere: 5
Food: 5
Service: 5
I don't know who the gentleman was who worked tonight, but I have never had such amazing customer service in any Subway ever. Literally the best customer service I've ever had in a Subway. I hope he gets a raise, promotion and whatever else he can. Also, sandwich was good.
Food: 4
Service: 5
Grate service and always tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Waited over 20 minutes for our meal when we ordered online and very very loud music, could barely hear anything.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Whoever the lady is working on the shift for noon today was absolutely absurd. There is every right to be anxious and overwhelmed but to just be absolutely rude and telling customers how anxious and overwhelmed she is. Has no understanding on how multitask. It's not the customers fault. It's poor management. Then she complained th whole time about the online orders, which can be stressful but again should not be complaining to where customers are walking out the door. She was rude to customers and was not helping making subs. I think she's the team lead or something but absolutely just inappropriate and not professional.
Atmosphere: 1
Service: 1
They always make a good sandwich
The employees were mad about something? Be mad when I leave not while I'm there please.
Atmosphere: 2
Food: 5
Service: 5
I miss the Italian dressing they had before..
Vegetarian options: Veggie lovers sub and salad
Atmosphere: 5
Food: 4
Service: 5
The staff is very nice. Not rude like at some fast food restaurants. They care about getting your sandwich right. Love the sandwich selection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
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