Charleys Cheesesteaks

Adding the wings is one of my favorite new items, Abby always makes sure it is clean and the food is always good! Keep up the great work. We appreciate you

I got a bacon cheesesteak, wings, fries and a lemonade.

The cheesesteak was good and I would definitely get that again.
The wings were too hard and were not enjoyable.
The lemonade was so sweet, I threw it away after one sip.
The fries were fine.
The lady at the counter was nice even though we could not understand each other in the beginning.

I gave 4 stars because I am not one to go lower than that because I want businesses to thrive and improve.

I have been coming here for several years, especially since I am employee who works at this mall. This was one of my favorite restruant choices to get food. Especially during my break times. I was spoken rudely to and was interrupted multiple times by a female employee. She smacked her lips at me multiple times and did not listen to my order. After explaining to her that I wanted the 2 for $10 deal, she tried charging me $40 extra on things I didn't want, and when I explained to her that is not what I ordered she argued with me saying "That is your order". While explaining to her that is not what I wanted, she made rude gestures towards me with her hands like a teenager who is upset with her parents.

I have never had this issue before, but lately the employees have been extremely rude. This used to be my favorite food place to go to but since this incident I will no longer come here again.

Atmosphere: 1

Service: 1

This is the third time I've ordered and they have added tomatoes and onion even though I've asked for it not to be on it, they have clearly seen it it's on the screen and still out it on it thank God I don't have an allergy to any of them if this wasn't the third time this has happened I wouldn't be upset like I am. Yes I can taste both the tomatoes and onion even after removing it by hand.

Atmosphere: 2

Food: 2

Service: 2

I waited 15 minutes for my order to be completed just for not to be the accurate order. The cashier wanted to argue with me about I ordered the lemonade that strawberry lemonade is so sweet that I can’t even drink it I asked for fries I was wondering if that’s why my order took 15 minutes but my fries aren’t well done so I’m not sure why the order took so long just for it to be in accurate

Food: 1

Service: 1

They are very friendly and the food was amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Watermelon Strawberry Lemonade

I love the new staff and service, the sandwiches are delicious and my kids love the wings with the buffalo sauce

Sometimes the food is not hot or it's not fresh enough but most of the time is pretty good tasting food just if they overcook the meat is rubbery that sometimes the employees can be rude at the front counter other than that they have pretty tasting sandwiches and wings fries and drinks

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Ketchup Packet S, Mozzarella Sticks, Chicken California, Chicken Teriyaki, French Fries, Philly Cheesesteak& Chicken Philly Sandwich, Knife S, Mayo Packet S, Chocolate Chunk Cookie

Tried a sample earlier which was pretty good. I walked back later with my kids and wife for dinner and wouldn't you know it they closed early and wouldn't serve us. They should really put that they close at 7:30 since you can't get food up until 8 like it's supposed to be. Thank God chick fil a was still open until the time they were supposed to be. I wonder if your GM or owner know that your doing this? Well either way they will now. ? Do better

Atmosphere: 1

Food: 5

Service: 1

The One Man Maestro in a headband in the kitchen made the absolute hell outta my wings, new wing spot cemented

@ South Plaza, Akron,Ohio. Not sure what all the hoopla is about ? The cheesesteak was terrible, very little meat "over cooked" drive thru was slow ! There's still a half of sandwich in the front seat of my car ! I'd throw it out the window, but that would be littering and animal cruelty !

Food: 1

Service: 1

The best cheesesteaks!

Atmosphere: 5

Food: 5

Service: 5

VERY RUDE!!! GAVE ME SALAD DRESSING INSTEAD OF DIPPING SAUCE!!! RILLED HER EYES OPENED TYE PACK AND TOLD ME I OPENED THE PACK!! GAVE ME 5 FRIES FOR MY MEAL!!!VERY IGNORANT AND RUDE I DONT EVEN EAT OUT AND THIS IS WHY!!THE ONE TIME I GET MY KIDS FOOD ITS A PROBLEM!! THIS PLACE IS SLOW … UNSANITARY.. NOT CLEANED!! IT SHOULD BE SHUT DOWN!!

Atmosphere: 1

Food: 1

Service: 1

Best Charles I’ve been too so far!

Atmosphere: 5

Food: 5

Service: 5

Couldn't speak a word of English, which made ordering very difficult......the place looked like no one had ever cleaned anything......worst customer service plus got the wrong order ......

Atmosphere: 1

Food: 1

Service: 1