Shirley was a wonderful person to have in your restaurant. She is a true faithful employee and is a great front to your service area. We had a great conversation with her and enjoyed our visit with her. God bless her and you for employing that type of person. This world needs many more like her. I also think your company should train other restaurant employees so we the consumer would enjoy the experience again.
Atmosphere: 5
Food: 5
Service: 5
Robert Coggins
Have had issues twice this week at this location. First time my sister and I put in a breakfast order on our way to the restaurant to pickup in the drive thru. When we arrived the girl told us that she didn’t see our order. She called inside on the radio to check on it and after a minute someone else outside said they’re good you can send them around. We waited in line and when we got to the window the girl there told us she didn’t have our order. After checking with other people inside she came back to the car and we showed her the order on the app. She finally found it and then informed us that they didn’t have any more biscuits for the two chicken biscuits we’d ordered. So we settled for sandwiches and fries. After we left we realized we’d only been given one sandwich and one fry when we’d originally ordered two chicken biscuits and two hashbrowns. If you’re not going to have enough food to make breakfast til 10:30 don’t take orders til 10:30 and if you’re going to offer a swap make it right.
TODAY I pulled into line and after a minute of waiting an employee walked up to my window and said “I’m actually gonna have you go around the building and get behind those cars (pointing back to a line of 4 or 5 vehicles in a line parallel with cars at the window.)because you cut all of them off.” I thought those cars were waiting to get their food. They were stopped at the same place as the drive thru and there was a space of about 4/5 car lengths between the first car stopped to around the corner where it looked like the line was. I didn’t cut anyone off intentionally. There’s a better way to handle that than telling me “you cut those people off”.
Atmosphere: 1
Food: 5
Service: 1
Alex
The slowest chic fil a in Ohio. Go to the one in belden instead. There’s just a bunch of children working here that don’t know what they’re doing.
Atmosphere: 1
Food: 1
Service: 1
Brian P
Love their food but trying to get into their drive-thru at this location is the most ridiculous thing ever.
In mall not to bad
Atmosphere: 3
Food: 4
Service: 4
Perfect food and service
Atmosphere: 5
Food: 5
Service: 5
Each visit workers have been kind & willing to re make the order if it is not correct!
Atmosphere: 5
Food: 5
Service: 5
Good food wonderful service
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Market Salad, Grilled Chicken Sandwich Meal, Chick-Fil-A Waffle Potato Fries
Love the grilled chicken sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Awesome food and good personal
Atmosphere: 5
Food: 5
Service: 5
Shirley was a wonderful person to have in your restaurant. She is a true faithful employee and is a great front to your service area. We had a great conversation with her and enjoyed our visit with her. God bless her and you for employing that type of person. This world needs many more like her. I also think your company should train other restaurant employees so we the consumer would enjoy the experience again.
Atmosphere: 5
Food: 5
Service: 5
Have had issues twice this week at this location. First time my sister and I put in a breakfast order on our way to the restaurant to pickup in the drive thru. When we arrived the girl told us that she didn’t see our order. She called inside on the radio to check on it and after a minute someone else outside said they’re good you can send them around. We waited in line and when we got to the window the girl there told us she didn’t have our order. After checking with other people inside she came back to the car and we showed her the order on the app. She finally found it and then informed us that they didn’t have any more biscuits for the two chicken biscuits we’d ordered. So we settled for sandwiches and fries. After we left we realized we’d only been given one sandwich and one fry when we’d originally ordered two chicken biscuits and two hashbrowns. If you’re not going to have enough food to make breakfast til 10:30 don’t take orders til 10:30 and if you’re going to offer a swap make it right.
TODAY I pulled into line and after a minute of waiting an employee walked up to my window and said “I’m actually gonna have you go around the building and get behind those cars (pointing back to a line of 4 or 5 vehicles in a line parallel with cars at the window.)because you cut all of them off.” I thought those cars were waiting to get their food. They were stopped at the same place as the drive thru and there was a space of about 4/5 car lengths between the first car stopped to around the corner where it looked like the line was. I didn’t cut anyone off intentionally. There’s a better way to handle that than telling me “you cut those people off”.
Atmosphere: 1
Food: 5
Service: 1
The slowest chic fil a in Ohio. Go to the one in belden instead. There’s just a bunch of children working here that don’t know what they’re doing.
Atmosphere: 1
Food: 1
Service: 1
Love their food but trying to get into their drive-thru at this location is the most ridiculous thing ever.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Parking: Eat more Chicken ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
Great kids options
Atmosphere: 5
Food: 5
Service: 5
Love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Deluxe Sandwich
When isn't it good?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich Deluxe Meal
Manager and staff were very nice. I find mall Chick fil A's are just not as good as stand alone restaurants.
Atmosphere: 3
Food: 3
Service: 5
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