Love the breakfast sausage egg and cheese McMuffin can't forget the hash browns with the orange juice that's a daily habit but it ain't cheap
Food: 5
Mr. Carrolltucky
Took my wife and granddaughter here for lunch, ordered on the kiosk, no recipt, waited 22 minutes for our order, when it arrived they for to add toy, no bottle water and no ketchup. When i asked about it, the young lady said she will bring them, 10 minutes later, my wife went to the counter and asked, they finally brought our order but forgot the bottle water. Apparently they dont read what peoole order. The need training. Wint come again.
Atmosphere: 1
Food: 3
Service: 1
Jason Aikens
Waited over 30 minutes for a milkshake and nuggets in the drive thru. I ordered through the app and couldn’t cancel. Other cars were waiting and some drove off. This McDonald’s lost a lot of business because of the wait. When I got to the window the kitchen was a mess. For some reason one worker was taking pictures of all the computers. Receipts were everywhere near the register. Cups were strewn about the floor. The milkshake machine broke while they were trying to fill my order. Slowest McDonald’s order ever. McDonald’s franchises across the country are going down hill all over the country. I’ve had issues with the app not working, the milk shake machine being broken or slow service at several locations. The whole corporation needs an overhaul.
Service: 1
John A
Why does no one respond to my complaint after a month?? you are the worst people to your customers! Employees harassed me at my work while wearing the McDonald's uniform, trying to get me fired. When I went to the drive thru one day to order, i paid and she told me to wait at the window because the food was taking a while, she called 911 instead, lied to the cops about me drinking, this was Sept 8th, tried to get me arrested. Cops ket me go immediately. I called after asking for her name to make a complaint, screamed at me and hung up the phone.. absolute lunatic. Went by last week to get something to eat, she wasn't fired, still working there, how is she not in prison for abusing 911??!
Atmosphere: 1
Service: 1
Mintypaper
I get there, empty line, and I wait 5 minutes at the speaker for someone to even greet me, and when I get my order done, I want another 15 minutes at the window for them to even get my payment. In this time I see many employees walk out to their cars, I guess to smoke or something. And I finally get my food, cold, and I don’t even get the extra sauce I paid for, never going to this McDonald’s again 😭
Atmosphere: 3
Food: 1
Service: 1
Charity G Ball
Good service polite people.
Atmosphere: 5
Food: 5
Service: 5
Jefferson Mendez
The attitude of the workers in the morning is very bad
Atmosphere: 1
Service: 1
Ron Mayle
Awful experience. Waited 20 minutes for a small, simple order. Staff was clueless. Stay away
Atmosphere: 1
Food: 3
Service: 1
Tyler Ross
Came throu. Ordered three EXTRA hashbrowns other than the one in my big breakfast I clearly stated tht but they only gave me and charged me for two extra but what made it even worse was that the hash browns where so old and unappetizing. I get it’s fast food but maybe change out the old food before selling it and handing it out that was god awful ZERO STARS
Atmosphere: 1
Food: 1
Service: 1
Zachary Grundon
Would give a zero if I could! Since when do we not get refills on Sweet Tea when dining in and no signage posted about it. Why was my food cold and old. Why was I given a nasty attitude from employees when asking about it. Terrible customer service. Couldn’t even get help at this point. Not my first encounter having a bad experience with this franchise.
Best McDonald's I've ever experienced in Ohio. Food is always on the shelf before I come in with a mobile order. Space is clean and staff friendly.
Atmosphere: 5
Food: 5
Service: 5
Chelsea Mayle
Would give 0 stars if possible
Waiting extra long to order, mid way thru the order their headset apparently died, still got my order on the screen wrong, corrected it at the first window, and by the second window they miss half the order and give the wrong stuff.
I'd rather starve than return.
Atmosphere: 1
Food: 1
Service: 1
Brandon Conn
Ordered food in the drive thru. Was asked to pull forward after the cashier was very dismissive of us. The staff working made snide remarks about customers and their coworkers while we were at the window. Waited 15 minutes for some snack wraps and a $5 meal deal while others got their food behind us. When our food was delivered, the manager did not even apologize for our wait. Absolutely ridiculous! Not that anyone is going to be held accountable for this, though.
Atmosphere: 1
Food: 4
Service: 1
Marlo C
Ordered my food then waited at the oay window for awhile watching people walk by, seeing me, and walking away. After awhile I decided that this store must be one that has you pay at the second window so I pulled forward, THEN the cashier ran to the window and opened it, hung her head out the window and gave me the nastiest look I've ever seen and made me feel very uncomfortable as she slammed the window. I then paid at the second window and got my food. Food was excellent but oh my lord I am never coming back after being treated like that.
Love the breakfast sausage egg and cheese McMuffin can't forget the hash browns with the orange juice that's a daily habit but it ain't cheap
Food: 5
Took my wife and granddaughter here for lunch, ordered on the kiosk, no recipt, waited 22 minutes for our order, when it arrived they for to add toy, no bottle water and no ketchup. When i asked about it, the young lady said she will bring them, 10 minutes later, my wife went to the counter and asked, they finally brought our order but forgot the bottle water. Apparently they dont read what peoole order. The need training. Wint come again.
Atmosphere: 1
Food: 3
Service: 1
Waited over 30 minutes for a milkshake and nuggets in the drive thru. I ordered through the app and couldn’t cancel. Other cars were waiting and some drove off. This McDonald’s lost a lot of business because of the wait. When I got to the window the kitchen was a mess. For some reason one worker was taking pictures of all the computers. Receipts were everywhere near the register. Cups were strewn about the floor. The milkshake machine broke while they were trying to fill my order. Slowest McDonald’s order ever. McDonald’s franchises across the country are going down hill all over the country.
I’ve had issues with the app not working, the milk shake machine being broken or slow service at several locations. The whole corporation needs an overhaul.
Service: 1
Why does no one respond to my complaint after a month?? you are the worst people to your customers! Employees harassed me at my work while wearing the McDonald's uniform, trying to get me fired. When I went to the drive thru one day to order, i paid and she told me to wait at the window because the food was taking a while, she called 911 instead, lied to the cops about me drinking, this was Sept 8th, tried to get me arrested. Cops ket me go immediately. I called after asking for her name to make a complaint, screamed at me and hung up the phone.. absolute lunatic. Went by last week to get something to eat, she wasn't fired, still working there, how is she not in prison for abusing 911??!
Atmosphere: 1
Service: 1
I get there, empty line, and I wait 5 minutes at the speaker for someone to even greet me, and when I get my order done, I want another 15 minutes at the window for them to even get my payment. In this time I see many employees walk out to their cars, I guess to smoke or something. And I finally get my food, cold, and I don’t even get the extra sauce I paid for, never going to this McDonald’s again 😭
Atmosphere: 3
Food: 1
Service: 1
Good service polite people.
Atmosphere: 5
Food: 5
Service: 5
The attitude of the workers in the morning is very bad
Atmosphere: 1
Service: 1
Awful experience. Waited 20 minutes for a small, simple order. Staff was clueless. Stay away
Atmosphere: 1
Food: 3
Service: 1
Came throu. Ordered three EXTRA hashbrowns other than the one in my big breakfast I clearly stated tht but they only gave me and charged me for two extra but what made it even worse was that the hash browns where so old and unappetizing. I get it’s fast food but maybe change out the old food before selling it and handing it out that was god awful
ZERO STARS
Atmosphere: 1
Food: 1
Service: 1
Would give a zero if I could! Since when do we not get refills on Sweet Tea when dining in and no signage posted about it. Why was my food cold and old. Why was I given a nasty attitude from employees when asking about it. Terrible customer service. Couldn’t even get help at this point. Not my first encounter having a bad experience with this franchise.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Best McDonald's I've ever experienced in Ohio. Food is always on the shelf before I come in with a mobile order. Space is clean and staff friendly.
Atmosphere: 5
Food: 5
Service: 5
Would give 0 stars if possible
Waiting extra long to order, mid way thru the order their headset apparently died, still got my order on the screen wrong, corrected it at the first window, and by the second window they miss half the order and give the wrong stuff.
I'd rather starve than return.
Atmosphere: 1
Food: 1
Service: 1
Ordered food in the drive thru. Was asked to pull forward after the cashier was very dismissive of us. The staff working made snide remarks about customers and their coworkers while we were at the window. Waited 15 minutes for some snack wraps and a $5 meal deal while others got their food behind us.
When our food was delivered, the manager did not even apologize for our wait. Absolutely ridiculous! Not that anyone is going to be held accountable for this, though.
Atmosphere: 1
Food: 4
Service: 1
Ordered my food then waited at the oay window for awhile watching people walk by, seeing me, and walking away. After awhile I decided that this store must be one that has you pay at the second window so I pulled forward, THEN the cashier ran to the window and opened it, hung her head out the window and gave me the nastiest look I've ever seen and made me feel very uncomfortable as she slammed the window. I then paid at the second window and got my food. Food was excellent but oh my lord I am never coming back after being treated like that.
Atmosphere: 1
Food: 5
Service: 1
The food was cold 🥶
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