Muggswigz Business to Business Coffee & Tea Lab

This place is an absolute disgrace along with the employee I had to deal with. I bought a small cappuccino for 7 dollars, and was rudely judged and ran off from sitting outside on their patio that was completely empty bc he said it was for “other” customers. There’s 5 plus tables with chairs out there and not a single “other customer” in sight. Very judgmental environment. Let’s remember this is right down town canton ! There’s nothing “high class” there like they want their overpriced coffee shop to be. Take the trip and go to Starbucks ! Where you’re treated right!

Atmosphere: 1

Food: 1

Service: 1

I really liked my drink and the service was outstanding.

Parking: Parking kinda sucks, meters, paid lots, and paid garages and yet there seems to be no reason for it since there’s a million empty spots on a weekend. That’s a knock on the city, not the cafe.

Atmosphere: 4

Food: 4

Service: 5

Good Coffee but was better years ago

This place has really gone downhill. Poor event organization, slow service, sticky tables, subpar product, no one ever answers the phone. Anytime there's a problem, no one takes responsibility, just blames someone who happens to not be available at the time. Servers behave as if anything you ask for is a big damn inconvenience. I couldn't even read a book here with no one else in the place because the server was blaring terrible music - not very relaxing. I used to love this place, but it's no longer relaxing or comfortable. Unfortunate.

Had a awesome barista today that showed all the awesome kinds of local made tea. went with the Darjeeling because it reminded me of one of my favorite movies The Darjeeling Limited. Yes I could've got a $1 large iced tea from McDonald's but I greatly paid $4 for my tea and tipped my barista to help support small business! Hopefully this helps influence others to help support small business and declare their independence from corporations.

Had a awesome barista today that showed all the awesome kinds of local made tea. went with the Darjeeling because it reminded me of one of my favorite movies The Darjeeling Limited. Yes I could've got a $1 large iced tea from McDonald's but I greatly paid $4 for my tea and tipped my barista to help support small business! Hopefully this helps influence others to help support small business and declare their independence from corporations.

You can't beat Muggs for coffee in Downton Canton. Plus their baked treats are epic.

The product isn't bad. It's okay. But I'm tired of hearing terrible, ethically disdainful stories from the countless downtown regulars I know. This place has an awful reputation for employees. It's Toxic. The ownership is awful. I highly encourage you to do your research, I guarantee you will have your eyes opened. I find the good in almost every business. This place can't be redeemed.

I’ve been going to Muggswigz for years. Last weekend I stopped in and got a vegan cookie and a drink. As I’m driving away, I bite into my cookie but look down and see this…I go back; they offer a $5 giftcard when the order was over $10 and said a manager would call as I felt more should be done bc this is disgusting. No call days later, I call in and they were very rude, stated owner is very busy and I’d get a call…still no call. Lack of customer concern, l held all meetings here, but now will never go back! Customer service is important and the lack of that is alarming.

They serve moldy cookies and when you complain they give you a 5$ gc with attitude. Managers will not call you back. They are ignorant and rude! Highly recommend eating somewhere else!

I always love stopping here. They have the some of the best tasting beans I’ve ever had! The smell is amazing, atmosphere is cozy, staff alway friendly and know what their doing . Peanut butter morsis are delish .

Good coffee and vibes.

Starbucks who??

Coffee was terrible

I try to stop by Muggswigz anytime I’m in the downtown area. By far the best place to grab a cup of coffee. The coffee rub is absolutely amazing for ribs on the grill! Only issues is you cannot sit outside without someone asking for a cigarette which is to know fault of theirs.