Went to order my meal and only had 100 dollars in cash. The cashier told me he couldn’t take a 100 bill no more because of fraud at that store. So I ask for a manager. The guy goes and get the manager instead of this lady coming to speak with me she’s yelling at me while prepping chicken. She says she can’t take 100 dollars bill only up to 85 dollars. Ok so I’m like cool. So I ask if her or anyone else in The store has change for the 100. She screams at me and said she work for wingstop how could she have any change. I just wanted to get some help. I came too order food at 8:03 pm left at 8:05 pm. I was upset, offended, and disrespected from a small minor problem that could have been avoided with great customer service. I went to the wingstop in belden village and Mahoghny the cashier took care of my order despite my frustration from the store on tusc.
Service: 1
TJay
I spent nearly $30 on a 20 piece wing and could stomach only about 3 or 4 of them. All of these were soft, squishy and slime-like and undercooked. I called to see if I could get a refund or reimbursement and wasnt offered anything. I spent nearly $30 on slimey chicken that I couldnt eat. This has happened every single time ive tried to get it from this location over a span of the last 3 years
Atmosphere: 1
Food: 1
Service: 1
tia
They mess up my order everytime I haven’t been to wingstop in A long time due to this. I always try to get the corn with fry seasoning but they always do cajun I live 30 minutes away and can’t wait everytime on A new order they should be able to read it
Atmosphere: 1
Food: 1
Service: 1
abigail alvarez
The foods good I love wingstop but they didn’t give me my order good
Atmosphere: 3
Food: 3
Service: 1
Aleesha Nelson
When we received our food, the entire bottom of our bag is full of ranch which caused the bottom of my food to be full of ranch. Instead of giving us a couple small jars of ranch like they’re supposed to they gave us a huge bowl full of ranch to share between two people. I am about fed up with Wingstop
Stephen Hennerichs
Always short staff with horrible attitudes don't waste your time
Atmosphere: 1
Food: 1
Service: 1
Brandi Kittle
The good: staff was super friendly and the place looked clean. The wing was fresh and hot/juicy. The ranch was amazing.
I ordered 2- 20 for 20$ deals. All of my wings except 5(the Mexican streetcorn) had basically no sauce. We had mild, and garlic parm and both had maybe 1 tsb of sauces. The grease from the fryer, over powered the little bit of the sauce that was there. I probably wouldn't give it a second chance.
Atmosphere: 4
Food: 2
Service: 4
Walker Collins
Ordered two different types of wings, both came basically sauceless and indistinguishable from each other. Did not get my large veggie side.
Atmosphere: 3
Food: 2
Service: 3
Patty Allbritain
Let me say that not all wing stops are the same the one in canton was awful rude staff unprofessional need to learn how to run your store by taking a trip to wooster that wing stop was amazing! I told everyone about it and how awesome the food was and nice the people are. I was excited to go to the one in canton only to be completely disappointed they didn't even have the same fries as what was pictured, they weren't hot and I waited about 15 min. And the pop machine is bad taste terrible lord I tried other flavor drinks they were all bad! Do not recommend canton wing stop go to wooster its legit worth the drive delicious! 5 stars to wing stop in Wooster Ohio!!
Atmosphere: 1
Food: 1
Service: 1
Krystal Kline
We placed an order on the app while sitting in the parking lot, wait time was 31-38 minutes which was kind of a long wait. However, right after we confirmed the order we looked up and saw an employee of Wingstop sitting on the counter. His feet were also on the counter. Not something I want to see when I JUST placed an order.
The worst customer service and employees you could possibly imagine
Atmosphere: 1
Food: 3
Service: 1
Nathan J
I ordered my food online for lunch as I usually do to make quick pick up and get back to work. Showed up at exactly the time I was told it would be ready. I know it can be a few minutes off so I can tolerate that. When I said my name, the staff member practically rolled his eyes saying that there is no order under that name. To then look at the register and realize the order had been placed.
I had to wait the entire time for my order to be made after I got there which I cannot usually wait that long for a lunch pick up. I couldn't walk out because the system already billed me. The fries were uncovered in the bag in the little basket as if I were eating there.
I have been to wingstops before and always had good food and no issue. I may have to think again about this location.
Atmosphere: 1
Service: 1
Ricky Bienvenu Radio
I tried to get an ice water, $2.97 what a rip off, I would get it free elsewhere
Audrey Kieffer
Service is my issue here. The staff seemed to be working at a snails pace, and still did not complete my order correctly. How was my food cold? Check your bag before leaving. I will not return.
Atmosphere: 3
Food: 3
Service: 1
Chris S.
I haven't had wingstop in a while, unfortunately the Hot Honey rub is mid, they gave me old extra salty fries, and I asked for extra crispy wings. They only fried them once. The meal was okay and edible but not what I order.
Went to order my meal and only had 100 dollars in cash. The cashier told me he couldn’t take a 100 bill no more because of fraud at that store. So I ask for a manager. The guy goes and get the manager instead of this lady coming to speak with me she’s yelling at me while prepping chicken. She says she can’t take 100 dollars bill only up to 85 dollars. Ok so I’m like cool. So I ask if her or anyone else in The store has change for the 100. She screams at me and said she work for wingstop how could she have any change. I just wanted to get some help. I came too order food at 8:03 pm left at 8:05 pm. I was upset, offended, and disrespected from a small minor problem that could have been avoided with great customer service. I went to the wingstop in belden village and Mahoghny the cashier took care of my order despite my frustration from the store on tusc.
Service: 1
I spent nearly $30 on a 20 piece wing and could stomach only about 3 or 4 of them. All of these were soft, squishy and slime-like and undercooked. I called to see if I could get a refund or reimbursement and wasnt offered anything. I spent nearly $30 on slimey chicken that I couldnt eat. This has happened every single time ive tried to get it from this location over a span of the last 3 years
Atmosphere: 1
Food: 1
Service: 1
They mess up my order everytime I haven’t been to wingstop in A long time due to this. I always try to get the corn with fry seasoning but they always do cajun I live 30 minutes away and can’t wait everytime on A new order they should be able to read it
Atmosphere: 1
Food: 1
Service: 1
The foods good I love wingstop but they didn’t give me my order good
Atmosphere: 3
Food: 3
Service: 1
When we received our food, the entire bottom of our bag is full of ranch which caused the bottom of my food to be full of ranch. Instead of giving us a couple small jars of ranch like they’re supposed to they gave us a huge bowl full of ranch to share between two people. I am about fed up with Wingstop
Always short staff with horrible attitudes don't waste your time
Atmosphere: 1
Food: 1
Service: 1
The good: staff was super friendly and the place looked clean. The wing was fresh and hot/juicy. The ranch was amazing.
I ordered 2- 20 for 20$ deals. All of my wings except 5(the Mexican streetcorn) had basically no sauce. We had mild, and garlic parm and both had maybe 1 tsb of sauces. The grease from the fryer, over powered the little bit of the sauce that was there. I probably wouldn't give it a second chance.
Atmosphere: 4
Food: 2
Service: 4
Ordered two different types of wings, both came basically sauceless and indistinguishable from each other. Did not get my large veggie side.
Atmosphere: 3
Food: 2
Service: 3
Let me say that not all wing stops are the same the one in canton was awful rude staff unprofessional need to learn how to run your store by taking a trip to wooster that wing stop was amazing! I told everyone about it and how awesome the food was and nice the people are. I was excited to go to the one in canton only to be completely disappointed they didn't even have the same fries as what was pictured, they weren't hot and I waited about 15 min. And the pop machine is bad taste terrible lord I tried other flavor drinks they were all bad! Do not recommend canton wing stop go to wooster its legit worth the drive delicious! 5 stars to wing stop in Wooster Ohio!!
Atmosphere: 1
Food: 1
Service: 1
We placed an order on the app while sitting in the parking lot, wait time was 31-38 minutes which was kind of a long wait. However, right after we confirmed the order we looked up and saw an employee of Wingstop sitting on the counter. His feet were also on the counter. Not something I want to see when I JUST placed an order.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
The worst customer service and employees you could possibly imagine
Atmosphere: 1
Food: 3
Service: 1
I ordered my food online for lunch as I usually do to make quick pick up and get back to work. Showed up at exactly the time I was told it would be ready. I know it can be a few minutes off so I can tolerate that. When I said my name, the staff member practically rolled his eyes saying that there is no order under that name. To then look at the register and realize the order had been placed.
I had to wait the entire time for my order to be made after I got there which I cannot usually wait that long for a lunch pick up. I couldn't walk out because the system already billed me.
The fries were uncovered in the bag in the little basket as if I were eating there.
I have been to wingstops before and always had good food and no issue. I may have to think again about this location.
Atmosphere: 1
Service: 1
I tried to get an ice water, $2.97 what a rip off, I would get it free elsewhere
Service is my issue here. The staff seemed to be working at a snails pace, and still did not complete my order correctly. How was my food cold? Check your bag before leaving. I will not return.
Atmosphere: 3
Food: 3
Service: 1
I haven't had wingstop in a while, unfortunately the Hot Honey rub is mid, they gave me old extra salty fries, and I asked for extra crispy wings. They only fried them once. The meal was okay and edible but not what I order.
Atmosphere: 3
Food: 2
Service: 3
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