put my order in for 7:45, didn't get my food till 10pm, was cold. was given wrong pizza with toppings I was allergic to so I didn't even get to eat that sadly. had to call twice. they did give me a free order of garlic breadsticks (which were kinda burnt) which was kind of them, and they loaded my pasta up pretty good, and the driver and person on the phone were very kind and apologetic. but my food was very cold, took wayyyy too long even for a busy friday night. my bf put an order in for the your pizza in minerva after I put mine in and got his in half the time so, must just be poor staffing at this location or a really shitty night 😂
Atmosphere: 4
Food: 1
Service: 1
Chris Noneya
I highly suggest rethink their decision of making orders. our order was to be picked up at 5:10 p.m. on Friday sept 26, 2025 it is now 5:45 p.m. we just now got acknowledged that we were even sitting at the window for the order. This wasn't the first time trying to order. The 1st order was to be delivered which didn't get delivered. My son and his girlfriend walked up there to get threatened with the cops cause they asked where their order was and to reimburse the delivery fee since they walked over there. They canceled the order. I went up there sat there 45 min before acknowledged by one kid a teenager I believe never came back after they asked what the name was on order then turned around when asked for the second time by some older adult female what the name was on the order I enlightened her and informed her this was the 2nd time we had been asked whose name was on the order and that we had been sitting there for 45 minutes she then wanted to argue with me that I was wrong that they were right and I said the man that is not true we've been up here and she said well you came here before the order was ready I said the app stated it was ready at 5:10 we came up there a couple minutes after and you didn't even acknowledge this for 45 minutes she slammed the window the drive-thru window on us and said well we're canceling the order then a third lady an older lady that had a shirt on that says that she was allergic to stupidity which is funny and ironic because they're the ones that had the stupidity then asked what the name was on the order I said my son's name and I said this is like the third time we've asked for this order and we've been sitting here for 45 minutes she said she wasn't aware of the order name the first lady that slammed the window on us and said she was canceling the order then turn around came to the window started arguing again slammed the window again on us and told us that she was canceling it the second lady which is the older lady with the gray hair turned around and started yelling at us going back and forth about she's going to cancel the order not to come back here again I said oh that's not a problem we will not be coming back here again. We then get home and the order isn't even correct and apparently they don't want to refund money. As a business they don't wear business shirts to know who's there it looks like a bunch of Yahoo family members I have no clue they look like to be a three or four year old child in there being carried around the food I believe that is Health violations yeah nobody had gloves on no hair nets around the food and a couple of the females that I could see visually had long hair or medium length hair and ponytails there was a gentleman that went to a car that had pulled up behind us wasn't even there 10 minutes we're able to get their food but by the time we got our food it was lukewarm and items were missing out of the order and whoever the owner is this Dave apparently nobody knows how to get a hold of the owner. You can't make a complaint through the manager at the store because it looks like they're all in cahoots together because they all got the same attitude when you make a complaint about your food not being made on time or picked up on time or delivered on time or deliver it even adequately hot without stuff missing in it. You can't even make an actual complaint to because only probably get the cops called on you for making a complaint because apparently nowadays businesses are always right, the customers are always wrong and if you raise your voice oh you're being aggressive and we're going to cancel your order and we're going to call the cops on you. I'll never use that place never ever and hopefully nobody else does especially when little kids are in there you never know if they got a cold or a snotty nose no gloves on no hair nets nobody's got a business shirt on I mean you want to talk about a low low class business. it jus
Atmosphere: 1
Food: 1
Service: 1
Octavia Sloan
WORST PIZZA PLACE EVER. LINDA THE MANAGER IS COMPLETELY IGNORANT AND RUDE. WAITED OVER 2 HOURS FOR FOOD. WHEN TOLD THEY DIDNT HAVE RICOTTA I ASKED FOR A HAM & CHS SUB INSTEAD SHE TOLD ME SHE’D CALL ME BACK BC SHE HAD TO MANY ORDERS TO PUT IN AND NEVER CALLED ME BACK. I WALKED TO THE PLACE INSTEAD OF GETTING IT DELIVERED AND I TOLD HER I WASNT GOING TO PAY THE EXTRA $2 FOR A SUB SHE PROCEEDED TO START YELLING TELLING ME I WONT SPEAK TO HER LIKE THAT AND CANCELLED MY ORDER AND THREATENED TO CALL THE POLICE. THEY ARE LAZY AND DONT CARE ABOUT THEIR CUSTOMERS AT ALL. The woman pictured below refused to give me a refund for missing food and yelled at me to get off the property and to never come back. DO NOT ORDER FROM THIS PLACE.
Atmosphere: 1
Food: 1
Service: 1
Shelly Costello
Don't wash there hands don't ware gloves and black mold everywhere food sits out need new owner or manager
Atmosphere: 1
Food: 1
Service: 1
Remix 330
Cod dinner with fries was fantastic the staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Rebecca Engel
I have ordered from this place through multiple ownerships! This has got to be the worse order I have ever got from them! Both our pizzas were burnt and practically inedible. Unfortunately I have 3 hungry men that needed to eat. They do not give money back they only will give store credit and honestly I don't won't that so I decided to give them this instead. All the employees were sitting outside and that is why is most likely was burnt. The only nice thing I can say is that they were polite when they talk to you. Also the have Horrible inappropriate advertising at the pickup window!
Atmosphere: 1
Food: 1
Service: 2
Justin Rucker
Doughy pizza every time but the wings are good
Atmosphere: 3
Food: 3
Service: 4
Jazzy Juma
Disgusting inside if you could see it you would throw up!!!!!!!!!!
Ordered delivery.. waited almost 2 hours for our food which wouldn’t have been an issue had we received all of our food, and the great quality food we’re used to receiving.. our breadsticks which were supposed to be cheesy bread came burnt to a crisp.. pizzas were under done, I asked for extra Italian on my sub and when I say drenched it was DRENCHED. And we order your pizza all the time with our families and it’s always SPECTACULAR. But this was not. And for $83 we are BEYOND upset.. so all of this food is wasted. We did not receive a refund. Only for the missing two items… not offered even a partial discount.. this will probably be our last time ordering.. not that it matters but we are SO upset. This was our dinner and now it’s too late to order more delivery.
Pizza is the best!!
Atmosphere: 5
Food: 5
Service: 5
put my order in for 7:45, didn't get my food till 10pm, was cold. was given wrong pizza with toppings I was allergic to so I didn't even get to eat that sadly. had to call twice. they did give me a free order of garlic breadsticks (which were kinda burnt) which was kind of them, and they loaded my pasta up pretty good, and the driver and person on the phone were very kind and apologetic. but my food was very cold, took wayyyy too long even for a busy friday night. my bf put an order in for the your pizza in minerva after I put mine in and got his in half the time so, must just be poor staffing at this location or a really shitty night 😂
Atmosphere: 4
Food: 1
Service: 1
I highly suggest rethink their decision of making orders. our order was to be picked up at 5:10 p.m. on Friday sept 26, 2025 it is now 5:45 p.m. we just now got acknowledged that we were even sitting at the window for the order. This wasn't the first time trying to order. The 1st order was to be delivered which didn't get delivered. My son and his girlfriend walked up there to get threatened with the cops cause they asked where their order was and to reimburse the delivery fee since they walked over there. They canceled the order. I went up there sat there 45 min before acknowledged by one kid a teenager I believe never came back after they asked what the name was on order then turned around when asked for the second time by some older adult female what the name was on the order I enlightened her and informed her this was the 2nd time we had been asked whose name was on the order and that we had been sitting there for 45 minutes she then wanted to argue with me that I was wrong that they were right and I said the man that is not true we've been up here and she said well you came here before the order was ready I said the app stated it was ready at 5:10 we came up there a couple minutes after and you didn't even acknowledge this for 45 minutes she slammed the window the drive-thru window on us and said well we're canceling the order then a third lady an older lady that had a shirt on that says that she was allergic to stupidity which is funny and ironic because they're the ones that had the stupidity then asked what the name was on the order I said my son's name and I said this is like the third time we've asked for this order and we've been sitting here for 45 minutes she said she wasn't aware of the order name the first lady that slammed the window on us and said she was canceling the order then turn around came to the window started arguing again slammed the window again on us and told us that she was canceling it the second lady which is the older lady with the gray hair turned around and started yelling at us going back and forth about she's going to cancel the order not to come back here again I said oh that's not a problem we will not be coming back here again. We then get home and the order isn't even correct and apparently they don't want to refund money. As a business they don't wear business shirts to know who's there it looks like a bunch of Yahoo family members I have no clue they look like to be a three or four year old child in there being carried around the food I believe that is Health violations yeah nobody had gloves on no hair nets around the food and a couple of the females that I could see visually had long hair or medium length hair and ponytails there was a gentleman that went to a car that had pulled up behind us wasn't even there 10 minutes we're able to get their food but by the time we got our food it was lukewarm and items were missing out of the order and whoever the owner is this Dave apparently nobody knows how to get a hold of the owner. You can't make a complaint through the manager at the store because it looks like they're all in cahoots together because they all got the same attitude when you make a complaint about your food not being made on time or picked up on time or delivered on time or deliver it even adequately hot without stuff missing in it. You can't even make an actual complaint to because only probably get the cops called on you for making a complaint because apparently nowadays businesses are always right, the customers are always wrong and if you raise your voice oh you're being aggressive and we're going to cancel your order and we're going to call the cops on you. I'll never use that place never ever and hopefully nobody else does especially when little kids are in there you never know if they got a cold or a snotty nose no gloves on no hair nets nobody's got a business shirt on I mean you want to talk about a low low class business. it jus
Atmosphere: 1
Food: 1
Service: 1
WORST PIZZA PLACE EVER. LINDA THE MANAGER IS COMPLETELY IGNORANT AND RUDE. WAITED OVER 2 HOURS FOR FOOD. WHEN TOLD THEY DIDNT HAVE RICOTTA I ASKED FOR A HAM & CHS SUB INSTEAD SHE TOLD ME SHE’D CALL ME BACK BC SHE HAD TO MANY ORDERS TO PUT IN AND NEVER CALLED ME BACK. I WALKED TO THE PLACE INSTEAD OF GETTING IT DELIVERED AND I TOLD HER I WASNT GOING TO PAY THE EXTRA $2 FOR A SUB SHE PROCEEDED TO START YELLING TELLING ME I WONT SPEAK TO HER LIKE THAT AND CANCELLED MY ORDER AND THREATENED TO CALL THE POLICE. THEY ARE LAZY AND DONT CARE ABOUT THEIR CUSTOMERS AT ALL. The woman pictured below refused to give me a refund for missing food and yelled at me to get off the property and to never come back. DO NOT ORDER FROM THIS PLACE.
Atmosphere: 1
Food: 1
Service: 1
Don't wash there hands don't ware gloves and black mold everywhere food sits out need new owner or manager
Atmosphere: 1
Food: 1
Service: 1
Cod dinner with fries was fantastic the staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
I have ordered from this place through multiple ownerships! This has got to be the worse order I have ever got from them! Both our pizzas were burnt and practically inedible. Unfortunately I have 3 hungry men that needed to eat. They do not give money back they only will give store credit and honestly I don't won't that so I decided to give them this instead. All the employees were sitting outside and that is why is most likely was burnt. The only nice thing I can say is that they were polite when they talk to you. Also the have Horrible inappropriate advertising at the pickup window!
Atmosphere: 1
Food: 1
Service: 2
Doughy pizza every time but the wings are good
Atmosphere: 3
Food: 3
Service: 4
Disgusting inside if you could see it you would throw up!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Best chicken in town. Pizza good for the price
Restaurantji Recommends
This pizza is perfection
Atmosphere: 5
Food: 5
Service: 5
Even though it does take awhile for delivery the wait time is well worth it. Can never go wrong with Your Pizza Shop, awesome food and well priced.
Atmosphere: 5
Food: 5
Service: 5
Never better service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Your Pizza Shop
Love this place very good food and respectful and just good workers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Your Pizza Shop, 15 12 Slice Double Cheese Piza
Ordered delivery.. waited almost 2 hours for our food which wouldn’t have been an issue had we received all of our food, and the great quality food we’re used to receiving.. our breadsticks which were supposed to be cheesy bread came burnt to a crisp.. pizzas were under done, I asked for extra Italian on my sub and when I say drenched it was DRENCHED. And we order your pizza all the time with our families and it’s always SPECTACULAR. But this was not. And for $83 we are BEYOND upset.. so all of this food is wasted. We did not receive a refund. Only for the missing two items… not offered even a partial discount.. this will probably be our last time ordering.. not that it matters but we are SO upset. This was our dinner and now it’s too late to order more delivery.
Atmosphere: 1
Food: 1
Service: 2
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