For starters the egg and cheese "everything" bagel I ordered had all the toppings on it burnt to a crisp, so the entire sandwich tasted STRAIGHT burnt. But that is not the worst of it. I got food poisoning. This is the first thing I ate this morning so it cannot be attributed to anything else. Soon after consuming the product, before I even left the parking lot, I started to get severe stomach pains, followed by vomiting. I am still suffering stomach pains an hour later. This has never happened to me in my entire life. I will NEVER go back here.
Linda Sturgeon
I absolutely Love this einstein. The staff is extremely friendly. Ann goes over and above regular customer service. The bagels are to die for. Kudos to the bakers.
Atmosphere: 5
Food: 5
Service: 5
Nat Shor
good breakfast
Atmosphere: 5
Food: 5
Service: 5
Michelle Balderson
Only bought a drink. Delicious. Not able to physically able to eat a bagel. They looked and smelled
Atmosphere: 5
Food: 4
Service: 5
Kimberly Kirkhoff
We have been here before and never had an issue until this past Saturday. We stopped in and we encountered the worst customer service we have ever had anywhere. I don't normally write bad reviews but working in the industry myself I feel the owner needs to know how his employees are treating his guests. First, when we walked in we could tell there were already attitudes by the two ladies preparing food. The high school student working the register was fine but the other two ladies (one in navy t-shirt and the other was the MANAGER) had attitudes that we had the audacity to order food? It was 10:30! We ordered the brunch box and the lady in the navy literally snapped at us when we asked if we could choose our bagel flavors. She was completely rude to the point the two customers behind us made comments. I asked the young girl if there was a manager and that is when the other lady who had an attitude at first came to talk to us. She tried to make it right but at this point I was just done with it. While the manager was talking to us, the lady in the navy t-shirt kept making comments. We heard everything and so did the other customers. I just wanted to let you know, this is not the employee you want in the front of your establishment. She is going to ruin your business. And your manager needs better customer service and employee management skills.
Atmosphere: 1
Food: 3
Service: 1
Maria Moyano
Horrible customer service!!! I was there a couple of wks ago with my 5 year old son. Our bill was around $20. I did not have my credit card but I had cash. I hand her a $50 bill and right away Ann gets upset, she tells me they don’t have change for $50?!?! So they don’t have $30 in the register? I then suggest that there should be a sign that says they don’t take bills over a certain amount and I find it hard to believe that they don’t have change in the back. She then proceeds to slam the cash register and goes to get change. Bottom line, she had change, she just didn’t want to go get it. Honestly when I saw a 50+ year old woman slam the register, it shocked me, and I felt embarrassed for her. Her poor employees must put up with Anne’s hormones, must be horrible working there. This review comes after many incidents with her. If you go after 11:30 to order anything, she makes sure to let you know how annoyed she is at you. That’s if it’s even open after that. Their hours say noon but they always close early. Bottom line don’t piss Anne off by paying with cash and make sure not to ask too many questions or go in after 11:30 am. By the way she also refused to give me a number to call about the incident. My 5 year old behaves better. You’ve been warned!!
Atmosphere: 1
Food: 4
Service: 1
nancy ludwig
Wish you could sit down, at least while waiting for your
Atmosphere: 2
Food: 5
Service: 5
Michael Benza
Take out only. Bagels are fresh and great. Ann and staff are fantastic. Always friendly and welcoming.
Food: 5
Service: 5
Recommended dishes: Bagel, Breakfast Sandwich
Kathy H
Fresh ingredients - chewy bagels - plenty of selection. I like that they have a bagel w hummus and avocado - a nice option for vegetarians. There is no indoor seating. It was a nice day so I was able to eat outside. Would have been nice to be reminded to get my own napkins etc. My bag only had the bagel….
Pat Garferschnitzel
The bagels are amazing. Me and my friends stop here sometimes for late breakfast/brunch. Bagels are always good, same with everything else. Nothing much else to say.
The bagels are amazing. Me and my friends stop here sometimes for late breakfast/brunch. Bagels are always good, same with everything else. Nothing much else to say.
Joanne Daniel
Nice variety of bagels. Great service on a busy morning. :)
Hope Marsh
Great food
steves mom
Everything was great
Caroline Brosnan
Awesome bagels and the manager Ann is so friendly and so welcoming. She knows everyone by name! Sometimes service gets backed up but it's worth the wait!
For starters the egg and cheese "everything" bagel I ordered had all the toppings on it burnt to a crisp, so the entire sandwich tasted STRAIGHT burnt. But that is not the worst of it. I got food poisoning. This is the first thing I ate this morning so it cannot be attributed to anything else. Soon after consuming the product, before I even left the parking lot, I started to get severe stomach pains, followed by vomiting. I am still suffering stomach pains an hour later. This has never happened to me in my entire life. I will NEVER go back here.
I absolutely Love this einstein. The staff is extremely friendly. Ann goes over and above regular customer service. The bagels are to die for. Kudos to the bakers.
Atmosphere: 5
Food: 5
Service: 5
good breakfast
Atmosphere: 5
Food: 5
Service: 5
Only bought a drink. Delicious. Not able to physically able to eat a bagel. They looked and smelled
Atmosphere: 5
Food: 4
Service: 5
We have been here before and never had an issue until this past Saturday. We stopped in and we encountered the worst customer service we have ever had anywhere. I don't normally write bad reviews but working in the industry myself I feel the owner needs to know how his employees are treating his guests. First, when we walked in we could tell there were already attitudes by the two ladies preparing food. The high school student working the register was fine but the other two ladies (one in navy t-shirt and the other was the MANAGER) had attitudes that we had the audacity to order food? It was 10:30! We ordered the brunch box and the lady in the navy literally snapped at us when we asked if we could choose our bagel flavors. She was completely rude to the point the two customers behind us made comments. I asked the young girl if there was a manager and that is when the other lady who had an attitude at first came to talk to us. She tried to make it right but at this point I was just done with it. While the manager was talking to us, the lady in the navy t-shirt kept making comments. We heard everything and so did the other customers. I just wanted to let you know, this is not the employee you want in the front of your establishment. She is going to ruin your business. And your manager needs better customer service and employee management skills.
Atmosphere: 1
Food: 3
Service: 1
Horrible customer service!!! I was there a couple of wks ago with my 5 year old son. Our bill was around $20. I did not have my credit card but I had cash. I hand her a $50 bill and right away Ann gets upset, she tells me they don’t have change for $50?!?! So they don’t have $30 in the register? I then suggest that there should be a sign that says they don’t take bills over a certain amount and I find it hard to believe that they don’t have change in the back. She then proceeds to slam the cash register and goes to get change. Bottom line, she had change, she just didn’t want to go get it. Honestly when I saw a 50+ year old woman slam the register, it shocked me, and I felt embarrassed for her. Her poor employees must put up with Anne’s hormones, must be horrible working there. This review comes after many incidents with her. If you go after 11:30 to order anything, she makes sure to let you know how annoyed she is at you. That’s if it’s even open after that. Their hours say noon but they always close early. Bottom line don’t piss Anne off by paying with cash and make sure not to ask too many questions or go in after 11:30 am. By the way she also refused to give me a number to call about the incident. My 5 year old behaves better. You’ve been warned!!
Atmosphere: 1
Food: 4
Service: 1
Wish you could sit down, at least while waiting for your
Atmosphere: 2
Food: 5
Service: 5
Take out only. Bagels are fresh and great. Ann and staff are fantastic. Always friendly and welcoming.
Food: 5
Service: 5
Recommended dishes: Bagel, Breakfast Sandwich
Fresh ingredients - chewy bagels - plenty of selection. I like that they have a bagel w hummus and avocado - a nice option for vegetarians. There is no indoor seating. It was a nice day so I was able to eat outside. Would have been nice to be reminded to get my own napkins etc. My bag only had the bagel….
The bagels are amazing. Me and my friends stop here sometimes for late breakfast/brunch. Bagels are always good, same with everything else. Nothing much else to say.
Restaurantji Recommends
The bagels are amazing. Me and my friends stop here sometimes for late breakfast/brunch. Bagels are always good, same with everything else. Nothing much else to say.
Nice variety of bagels. Great service on a busy morning. :)
Great food
Everything was great
Awesome bagels and the manager Ann is so friendly and so welcoming. She knows everyone by name! Sometimes service gets backed up but it's worth the wait!
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