This is our second time here since they remodeled. The first time my husbands food was good mine was small, overpriced, and did not taste good. I did not eat more than a few bites. So we tried to go again to see if it was just a fluke or not. I regret going back. We had the server Avery who was awful and even took back the paper menu that had our drink on it to “reuse” it. It was wet and dirty, but she still wanted it back. She said she was told to get them back. Then I ordered a BBQ chicken pizza without bacon and a side salad. The salad small amount of iceberg lettuce and not worth the overpriced amount. Then the pizza came out with bacon on it.
By the time Avery came back she did not ask how our food was I had to tell her they put bacon on it and I did not order bacon. At NO time did she ever apologize for anything and then seemed surprised when I asked for one without bacon. Twenty minutes later, no pizza yet, no refills on the beer we asked for, and she walked by saw the pizza was still not out. I told her since everyone at my table is done eating and the pizza is not out yet I may not even want it now since we are getting ready to leave. She ignored me and went to another table. Then about 5 min later it came and took her another 5 minutes to come back to the table. I told her I did not want it as the others we were with are already leaving. Then it took her 20 minutes!!! To bring out bill no joke. She pointed out she did not charge me for the pizza and I said you should not have. She NEVER apologized and no manager ever came over to see what was going on. As I was leaving I asked to speak to who is in charge and the older lady with blond/brown hair said “oh your the pizza I took off the bill.” The manager listened, but new she took it off our bill, did noting, and never offered anything to make up for the horrible dinner/experience. We live close by and do NOT RECOMMEND ANYONE GO HERE!! I will spread the word for people not to go here. If the manager does not care that’s why the servers don’t . Better to go to CAPPS or in Chardon.
Atmosphere: 2
Food: 1
Service: 1
Gerard Michalak
We live less than a mile from the Hambone and get take out frequently and sometimes sit down dinner. If you’re sick of cooking everyday and need a break, I highly recommend Hambone and it won’t break the bank. The service is great, the food very good and the takeout is always within 5 minutes o the time they say it will be ready.
Atmosphere: 5
Food: 5
Service: 5
Skip Brolund
This was a carry out order and it was ready on time. Staff was friendly. Food was fabulous. Much better than my last visit with a waitress that took my order and never showed up again. To be honest, the sleeve tattoos on both arms and the cocking in her nose were unappetising at best. The moccasin bed slippers didn’t help to look much :-) love the food at your place love the atmosphere, but someone needs to talk to some of the White staff about the dress code. Everyone else was wearing hambone shirts and at least I knew who the employees were and didn’t mistake one for a barfly.
Atmosphere: 5
Food: 5
Service: 5
Sara S.
Hambone is going downhill. Since the owner bought the Sunset Bar in Fairport Harbor, service has plummeted. Prices have gone up without any added quality. I either have to go up to the bar or catch someone walking by just to get a water refill. Somehow there's always a group of employees standing around, but I can't tell you the last time I was there and didn't feel like an afterthought to whatever conversation they were having. When the food is correct (also a continual problem), it's decent. But if you're getting an entree salad don't expect much more than a small plate of iceberg lettuce with a sprinkling of vegetables. I've tried over and over to give it a chance, expecting it to improve and have the level of food and service it used to have. Finally giving up on it. Hambone is lucky it doesn't have competition and even more fortunate to have loyal customers. Hopefully they pick things up and start returning loyalty to the people that keep it open.
Atmosphere: 3
Food: 3
Service: 1
Angela Meyers
Get the blackjack substitute with the crispy chicken!! It was fantastic!!
Mutual Grounds Construction LLC
Hidden gem
mark posh
Huge step up from previous bar/restaurant. Nice atmosphere inside and out with a great outdoor patio. Service was quick and efficient
Tony Phillips
I love eating at Hambone. Especially the Garr burger! It is the best hamburger I have ever had in my life!. Everything I have ever had there has always been fantastic.
Dan Norman
Great food! Never have had a bad meal.
Erin Potts Wiegand
We absolutely LOVE The Hambone! From our first visit, we were hooked. The staff is always amazingly friendly, the food is absolutely delicious, and the service and atmosphere are great. We feel lucky to live so close and to be able to go often.
Everyone at my table received their food except for me. I waited an additional 30 minutes to get what I ordered. I didn't receive any reason or apology. We asked for our checks and waited for another 15-20 minutes then asked someone else for the checks. I was speaking to someone, the manager I assume, and expressing concerns and he dismissed what I was saying and said "we're busy". Being busy doesn't mean that you provide poor service and forget to put orders in. You can say "I'm sorry, my mistake. I forgot to put your order in", not literally nothing, just handing me my food 30 minutes after everyone else got their food. I definitely don't recommend the service and experience.
Michael Martin
Great food and service.. You must Go
RJ Baldwin
First time customers. We both had delicious burgers, one with fries and one with hand battered onion rings. Good was great, service was fast, friendly, and very informative. Atmosphere was similar to a sports bar. Music playing but two different games available to watch. Still able to hold a conversation at our table.
Atmosphere: 4
Food: 5
Service: 5
mzmazz 700
Room we were in was cold
Atmosphere: 3
Food: 5
Service: 4
Danielle Lewis
Love this place! The service is GREAT! Olivia always delivers our food hot, fresh and timely!!
Parking: Great in the summer when there's a band!!
Kid-friendliness: We weren't sure at first because it has 2 bars. One inside, one outside. But it was great!! Kids enjoyed the music and fresh air right along with the other patrons who were haveing a good time, too!
This is our second time here since they remodeled. The first time my husbands food was good mine was small, overpriced, and did not taste good. I did not eat more than a few bites. So we tried to go again to see if it was just a fluke or not. I regret going back. We had the server Avery who was awful and even took back the paper menu that had our drink on it to “reuse” it. It was wet and dirty, but she still wanted it back. She said she was told to get them back. Then I ordered a BBQ chicken pizza without bacon and a side salad. The salad small amount of iceberg lettuce and not worth the overpriced amount. Then the pizza came out with bacon on it.
By the time Avery came back she did not ask how our food was I had to tell her they put bacon on it and I did not order bacon. At NO time did she ever apologize for anything and then seemed surprised when I asked for one without bacon. Twenty minutes later, no pizza yet, no refills on the beer we asked for, and she walked by saw the pizza was still not out. I told her since everyone at my table is done eating and the pizza is not out yet I may not even want it now since we are getting ready to leave. She ignored me and went to another table. Then about 5 min later it came and took her another 5 minutes to come back to the table. I told her I did not want it as the others we were with are already leaving. Then it took her 20 minutes!!! To bring out bill no joke. She pointed out she did not charge me for the pizza and I said you should not have. She NEVER apologized and no manager ever came over to see what was going on. As I was leaving I asked to speak to who is in charge and the older lady with blond/brown hair said “oh your the pizza I took off the bill.” The manager listened, but new she took it off our bill, did noting, and never offered anything to make up for the horrible dinner/experience. We live close by and do NOT RECOMMEND ANYONE GO HERE!! I will spread the word for people not to go here. If the manager does not care that’s why the servers don’t . Better to go to CAPPS or in Chardon.
Atmosphere: 2
Food: 1
Service: 1
We live less than a mile from the Hambone and get take out frequently and sometimes sit down dinner. If you’re sick of cooking everyday and need a break, I highly recommend Hambone and it won’t break the bank. The service is great, the food very good and the takeout is always within 5 minutes o the time they say it will be ready.
Atmosphere: 5
Food: 5
Service: 5
This was a carry out order and it was ready on time. Staff was friendly. Food was fabulous. Much better than my last visit with a waitress that took my order and never showed up again. To be honest, the sleeve tattoos on both arms and the cocking in her nose were unappetising at best. The moccasin bed slippers didn’t help to look much :-) love the food at your place love the atmosphere, but someone needs to talk to some of the White staff about the dress code. Everyone else was wearing hambone shirts and at least I knew who the employees were and didn’t mistake one for a barfly.
Atmosphere: 5
Food: 5
Service: 5
Hambone is going downhill. Since the owner bought the Sunset Bar in Fairport Harbor, service has plummeted. Prices have gone up without any added quality. I either have to go up to the bar or catch someone walking by just to get a water refill. Somehow there's always a group of employees standing around, but I can't tell you the last time I was there and didn't feel like an afterthought to whatever conversation they were having. When the food is correct (also a continual problem), it's decent. But if you're getting an entree salad don't expect much more than a small plate of iceberg lettuce with a sprinkling of vegetables. I've tried over and over to give it a chance, expecting it to improve and have the level of food and service it used to have. Finally giving up on it. Hambone is lucky it doesn't have competition and even more fortunate to have loyal customers. Hopefully they pick things up and start returning loyalty to the people that keep it open.
Atmosphere: 3
Food: 3
Service: 1
Get the blackjack substitute with the crispy chicken!! It was fantastic!!
Hidden gem
Huge step up from previous bar/restaurant. Nice atmosphere inside and out with a great outdoor patio. Service was quick and efficient
I love eating at Hambone. Especially the Garr burger! It is the best hamburger I have ever had in my life!. Everything I have ever had there has always been fantastic.
Great food! Never have had a bad meal.
We absolutely LOVE The Hambone! From our first visit, we were hooked. The staff is always amazingly friendly, the food is absolutely delicious, and the service and atmosphere are great. We feel lucky to live so close and to be able to go often.
Restaurantji Recommends
Everyone at my table received their food except for me. I waited an additional 30 minutes to get what I ordered. I didn't receive any reason or apology. We asked for our checks and waited for another 15-20 minutes then asked someone else for the checks. I was speaking to someone, the manager I assume, and expressing concerns and he dismissed what I was saying and said "we're busy". Being busy doesn't mean that you provide poor service and forget to put orders in. You can say "I'm sorry, my mistake. I forgot to put your order in", not literally nothing, just handing me my food 30 minutes after everyone else got their food. I definitely don't recommend the service and experience.
Great food and service.. You must Go
First time customers. We both had delicious burgers, one with fries and one with hand battered onion rings. Good was great, service was fast, friendly, and very informative. Atmosphere was similar to a sports bar. Music playing but two different games available to watch. Still able to hold a conversation at our table.
Atmosphere: 4
Food: 5
Service: 5
Room we were in was cold
Atmosphere: 3
Food: 5
Service: 4
Love this place! The service is GREAT! Olivia always delivers our food hot, fresh and timely!!
Parking: Great in the summer when there's a band!!
Kid-friendliness: We weren't sure at first because it has 2 bars. One inside, one outside. But it was great!! Kids enjoyed the music and fresh air right along with the other patrons who were haveing a good time, too!
Atmosphere: 5
Food: 5
Service: 5
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