I offer this review not in bitterness, but in truth. It is spoken from lived experience, with clarity, integrity, and a commitment to honoring the full picture.
My partner and I were personally invited by the store manager to join the night crew at this location. At the time, we were living out of our van, which had no air conditioning. On hot days, we could not rest properly. We had no way to cook food, so we lived on fast food, which drained our energy and weakened our health. We arrived in survival mode, but we showed up with honesty and willingness.
What we were not told, until after we had already started, was that our first two paychecks would be mailed. We had just lost access to our P.O. Box, which meant we could not retrieve them. It was not until three weeks after we began working that our direct deposit was finally set up. Even then, it took over a month before we received our back pay.
In response to this, the store manager did offer some short-term assistance. He did our laundry once, bought us each an outfit, and fed us one meal. These gestures were appreciated. However, they were not acts of pure generosity. They were a response to the hardship caused by the store's failure to communicate clearly and support us properly. That support faded quickly, while the pressure and dysfunction within the workplace only deepened.
We had confirmed our pay rate multiple times before accepting the offer. Once hired, we discovered the pay was not what we were promised. That betrayal of trust set the tone for everything that followed.
My partner, a brilliant, dedicated, and compassionate soul, was emotionally harassed by a coworker. The situation escalated until she developed heart palpitations and anxiety so severe she required medication. The person responsible was eventually investigated, but allowed to resign quietly. No true accountability was ever enforced. That same person's boyfriend was then promoted to team lead over more experienced and qualified candidates, including myself. This exposed a culture where favoritism outweighed fairness.
I was also targeted. I was written up for calmly setting a verbal boundary when I said, "Don't talk to me," to one of the team leads. During my interview, I had been clearly told I would not be assigned to the freezer or deli. That assurance was broken. I was regularly assigned to those areas. I was also the only one forced to use a cannon cart, even though my work regularly exceeded the expected quality and consistency.
The night manager, who allowed all of this to occur without intervention, was never held accountable. Harassment was tolerated. Boundaries were punished. Favoritism was rewarded. There was no structure of support or genuine leadership in place.
To remain fully transparent, I also acknowledge this truth. As the environment became increasingly toxic and our health and stability declined, both my partner's and my own attendance began to suffer. For me personally, my productivity dropped. I was not always operating at my highest level. But I showed up for as long as I could, in a place that drained more than it gave.
This was not a safe or honorable experience. It caused real harm. And no one seeking peace, dignity, or honest work should have to endure what we did.
There are better places to work. Places where communication is honest. Where leadership is accountable. Where humanity is honored.
May this review serve as a beacon. For those walking through hardship. And for those who deserve better.
- Cosmic Love
@GuruCosmicLove
Heather Parker
This is the worst Kroger I have ever had the misfortune of having to use, due to moving north of Dayton. Their Click List service is an absolute JOKE. I have only been using this store for 3 months, and I cannot count the amount of times they notify me an hour before that my Click List order will have to be moved back 4 + hours, or even the next day. I've also received a can of Pringles without the plastic lid, strawberries with black/mold on them on SEVERAL occasions, several dented cans, bad corn, etc. over these last few months. I sat in my car and watched a worker bring out someone's Click List, open their trunk, and have the customer's trunk smash into the cart because they didn't have it moved far enough away! Today I had a Click List order to be picked up between 4:00-5:00 tonight. They called me at 3:00 - ONE HOUR BEFORE - to tell me my order had to be pushed back to 8:00 tonight. I had a birthday cake and candles in this order for a birthday dinner tonight at 6:00. I told them this was unacceptable. They did absolutely nothing about it. Choosing a pick up time slot ahead of time clearly means nothing to them. I told them the situation and they did nothing to make it right. I had them cancel the entire order and said I'd never be back. DON'T WASTE YOUR TIME OR MONEY AT THIS KROGER. I'll be driving further to use another company/grocery just to avoid them from now on.
Found everything I needed to finalize my Christmas dinner in 15 minutes. #ilovekrogers
Theodosia Luna Odin
Definitely my favorite Kroger by far. Typically has a good selection of fresh meat and seafood although today the crab legs were looking a little sad and the king crab was insanely priced (though not far from typical for the season) my only complaint would be one of the meat&seafood clerks who was condescending and rude towards another clerk… who clearly just wanted to do his job without her berating him and breathing down his neck. I believe her name was Brenda. She didn’t e
Theodosia Luna Odin
Definitely my favorite Kroger by far. Typically has a good selection of fresh meat and seafood although today the crab legs were looking a little sad and the king crab was insanely priced (though not far from typical for the season) my only complaint would be one of the meat&seafood clerks who was condescending and rude towards another clerk… who clearly just wanted to do his job without her berating him and breathing down his neck. I believe her name was Brenda. She didn’t even care that I was standing right there. The poor guy was trying to just do his job (which he did fine) and she kept arguing with him even with me standing right there. I could feel her aggression so intensely myself that I wanted to run away screaming. I can’t imagine how stressful it must be to work with her. The man honestly deserves a medal for being able to tolerate her all day without opening a vein.
#ChillBrenda
Rita Faye Wall
VERY FRIENDLY AND HELPFUL STAFF...FOUND EXACTLY WHAT I WAS LOOKING FOR...THANKS KROGER
Jessica Lynn
Poor customer service at the pharmacy EVERY TIME.
Eddie Brinson Jr
Terrible customer service! The deli and pharmacy are an absolute joke. They act like you’re bothering them when they should be doing their job.
Everything, more selections, better meats, I just love it..
Carolyn Boddie Gunn
The store is always neat ans clean, well organized with a great variety.
THE BOSS
Staff at this Kroger very rude
Ray King
Friendly Helpful Staff, easy to get in and out quickly.
Sherry Walker
Kroger’s says they are doing everything to keep their customers safe but today there was no one cleaning the carts. One cart in particular had some gross substance dripping from the seat. So evidently it is no longer one of their concerns.
I offer this review not in bitterness, but in truth. It is spoken from lived experience, with clarity, integrity, and a commitment to honoring the full picture. My partner and I were personally invited by the store manager to join the night crew at this location. At the time, we were living out of our van, which had no air conditioning. On hot days, we could not rest properly. We had no way to cook food, so we lived on fast food, which drained our energy and weakened our health. We arrived in survival mode, but we showed up with honesty and willingness. What we were not told, until after we had already started, was that our first two paychecks would be mailed. We had just lost access to our P.O. Box, which meant we could not retrieve them. It was not until three weeks after we began working that our direct deposit was finally set up. Even then, it took over a month before we received our back pay. In response to this, the store manager did offer some short-term assistance. He did our laundry once, bought us each an outfit, and fed us one meal. These gestures were appreciated. However, they were not acts of pure generosity. They were a response to the hardship caused by the store's failure to communicate clearly and support us properly. That support faded quickly, while the pressure and dysfunction within the workplace only deepened. We had confirmed our pay rate multiple times before accepting the offer. Once hired, we discovered the pay was not what we were promised. That betrayal of trust set the tone for everything that followed. My partner, a brilliant, dedicated, and compassionate soul, was emotionally harassed by a coworker. The situation escalated until she developed heart palpitations and anxiety so severe she required medication. The person responsible was eventually investigated, but allowed to resign quietly. No true accountability was ever enforced. That same person's boyfriend was then promoted to team lead over more experienced and qualified candidates, including myself. This exposed a culture where favoritism outweighed fairness. I was also targeted. I was written up for calmly setting a verbal boundary when I said, "Don't talk to me," to one of the team leads. During my interview, I had been clearly told I would not be assigned to the freezer or deli. That assurance was broken. I was regularly assigned to those areas. I was also the only one forced to use a cannon cart, even though my work regularly exceeded the expected quality and consistency. The night manager, who allowed all of this to occur without intervention, was never held accountable. Harassment was tolerated. Boundaries were punished. Favoritism was rewarded. There was no structure of support or genuine leadership in place. To remain fully transparent, I also acknowledge this truth. As the environment became increasingly toxic and our health and stability declined, both my partner's and my own attendance began to suffer. For me personally, my productivity dropped. I was not always operating at my highest level. But I showed up for as long as I could, in a place that drained more than it gave. This was not a safe or honorable experience. It caused real harm. And no one seeking peace, dignity, or honest work should have to endure what we did. There are better places to work. Places where communication is honest. Where leadership is accountable. Where humanity is honored. May this review serve as a beacon. For those walking through hardship. And for those who deserve better. - Cosmic Love @GuruCosmicLove
This is the worst Kroger I have ever had the misfortune of having to use, due to moving north of Dayton. Their Click List service is an absolute JOKE. I have only been using this store for 3 months, and I cannot count the amount of times they notify me an hour before that my Click List order will have to be moved back 4 + hours, or even the next day. I've also received a can of Pringles without the plastic lid, strawberries with black/mold on them on SEVERAL occasions, several dented cans, bad corn, etc. over these last few months. I sat in my car and watched a worker bring out someone's Click List, open their trunk, and have the customer's trunk smash into the cart because they didn't have it moved far enough away! Today I had a Click List order to be picked up between 4:00-5:00 tonight. They called me at 3:00 - ONE HOUR BEFORE - to tell me my order had to be pushed back to 8:00 tonight. I had a birthday cake and candles in this order for a birthday dinner tonight at 6:00. I told them this was unacceptable. They did absolutely nothing about it. Choosing a pick up time slot ahead of time clearly means nothing to them. I told them the situation and they did nothing to make it right. I had them cancel the entire order and said I'd never be back. DON'T WASTE YOUR TIME OR MONEY AT THIS KROGER. I'll be driving further to use another company/grocery just to avoid them from now on.
#promowork #promolife #a2zpromos #tasting #offpremise #sampling
No krogers im out of gas No
Found everything I needed to finalize my Christmas dinner in 15 minutes. #ilovekrogers
Definitely my favorite Kroger by far. Typically has a good selection of fresh meat and seafood although today the crab legs were looking a little sad and the king crab was insanely priced (though not far from typical for the season) my only complaint would be one of the meat&seafood clerks who was condescending and rude towards another clerk… who clearly just wanted to do his job without her berating him and breathing down his neck. I believe her name was Brenda. She didn’t e
Definitely my favorite Kroger by far. Typically has a good selection of fresh meat and seafood although today the crab legs were looking a little sad and the king crab was insanely priced (though not far from typical for the season) my only complaint would be one of the meat&seafood clerks who was condescending and rude towards another clerk… who clearly just wanted to do his job without her berating him and breathing down his neck. I believe her name was Brenda. She didn’t even care that I was standing right there. The poor guy was trying to just do his job (which he did fine) and she kept arguing with him even with me standing right there. I could feel her aggression so intensely myself that I wanted to run away screaming. I can’t imagine how stressful it must be to work with her. The man honestly deserves a medal for being able to tolerate her all day without opening a vein. #ChillBrenda
VERY FRIENDLY AND HELPFUL STAFF...FOUND EXACTLY WHAT I WAS LOOKING FOR...THANKS KROGER
Poor customer service at the pharmacy EVERY TIME.
Terrible customer service! The deli and pharmacy are an absolute joke. They act like you’re bothering them when they should be doing their job.
Restaurantji Recommends
Everything, more selections, better meats, I just love it..
The store is always neat ans clean, well organized with a great variety.
Staff at this Kroger very rude
Friendly Helpful Staff, easy to get in and out quickly.
Kroger’s says they are doing everything to keep their customers safe but today there was no one cleaning the carts. One cart in particular had some gross substance dripping from the seat. So evidently it is no longer one of their concerns.
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