Love me some Dave's. So I went out of my way to head to the Coventry location. Hours on door say 11am. It was 11:30 and door was locked. Lame.
Atmosphere: 3
Food: 5
Service: 1
Eli Auerbach
Awful customer service. I placed an order online through their website to the Coventry location. The computer for whatever reason wasn’t pushing the orders through. I’d already been waiting for 15 minutes before the woman working at the counter figured out what the problem was. Since I placed the order online, I wasn’t able to cancel it from the store, and the woman said she didn’t know how to. I then had to proceed and wait for another 20 minutes to get my order. When she handed it to me, she said “this isn’t my fault, I don’t know why it wasn’t pushing the orders through, I’m not responsible for this.” Then literally threw my food at me and walked away. Go to Grums down the street or anywhere else but here!
Atmosphere: 2
Food: 3
Service: 1
dylan62821
They’ve stopped adding pickles. I paid for the extra pickle as well and still got 0. Should have 4 pickles and I have none :(No pickles last few times. You suck Dave. Your special sauce is just Italian dressing you’re not fooling
Atmosphere: 2
Food: 1
Service: 1
Nicky S.
On November 5th at 6:00 a female worker decided to yell us at if you would've waited a second I could've taken your order as we were ordering on order screen.
Noah Hibbard
Nicest people work here!!!
Atmosphere: 5
Food: 5
Service: 5
Mallory S.
Shocker of the Century: I've never had Dave's Cosmic Subs before my visit the other day. Crazy, I know! As a fan of the Coventry shopping center, I had my first experience at the location on Coventry in Cleveland Heights. I had looked at the menu beforehand to plan my choice and landed on the Dave's San Fran sub, regular size. For $9.99, my sub came with Turkey, Capicola, lettuce, tomatoes, cosmic sauce, cheddar cheese, hot sauce, and homemade cole slaw. I asked for it without mayo. The staff was a bit incompetent. I don't like to judge and I don't expect the best, finest service everywhere I go, but the lady who took my order and made my sandwich was clearly not familiar with the stores offerings and what was supposed to go on my sandwich. I swear my sandwich would have been made with half the wrong things if I wasn't guiding her. Fortunately, my sandwich ended up being super yummy! I felt like this combination of ingredients made the perfect sandwich for me. However, I think 10 bucks for a small-ish sandwich is way too pricey. They also nickel and dime you for each thing you want to substitute or add. Also, while I find the cosmic sauce very tasty, I didn't want my sandwich to be drenched in it!!
kaylara benfield
Got the original and both me and my dad devoured them! Gone within minutes!!
Jason
Literally, one person working counter and register. I ordered my sub at 12:15 and got my order at 1:30. Waited an hour and half to get a one sub. Even though was only one person. He wasn’t moving very fast. Other worker walked in around 1ish. Looked around didn’t do anything to help the other co-worker. And just left. There where 5-6 people ahead of me, waiting as well. Then the only worker tried to charge me for a fountain drink I already paid for. Even if I didn’t pay for a fountain drink. Something should have been offered for waiting an hour and a half. I only get an half hour for lunch. Just ridiculous. Don’t have enough workers, close the doors. And stop taking more orders. I WILL NEVER EAT AT DAVES AGAIN!!! And I’ve spent plenty of money there. The Cleveland heights location.
Atmosphere: 1
Food: 1
Service: 1
Harrison “Mossflwer”
Understaffed, no music playing, lost our order and it took 45min to get our food while the door dash orders kept getting served first. Not the employees fault but please get some more
Atmosphere: 1
Food: 3
Service: 3
sam visser
Sandwich was not bad but a lot smaller than I had hoped. A little expensive.
Dave would be shaking his head in disappointment with how this store is run. The food is fine but the service is soo bad. No one seems to pick up the phone at peak hours (11:30-1:30) M-Saturday and the prices on various apps are super inflated. Something needs to be done and unfortunately Dave seems to not care about his stores any more. $21.00 for a sub sandwich. You clowns have lost your mind!!!! #davesubscoventry
Atmosphere: 1
Food: 4
Service: 1
Chennao
Ashley makes the best sandwiches. I never make it home before eating my food in my car.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich
Sam Diamond
Ordered the incredible Dave, a sandwich I get at other locations nearby. I got a cold sandwich with a few slices of cold chicken and no cheese. Will be going to another location if I'm craving Dave's, very
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sandwich
Melee Mike1
Ordered a tuna melt. Worst ever, the tuna was dry, and cold and the cheese was hot but not good. Last but not least, service bad too.
June Batt
The older lady of color has a very unprofessional demeanor. She makes or complete the order when she feels like it. From my perspective. She will get paid wether she fulfill an order or not. She's causing this business to lose sales
Love me some Dave's. So I went out of my way to head to the Coventry location. Hours on door say 11am. It was 11:30 and door was locked. Lame.
Atmosphere: 3
Food: 5
Service: 1
Awful customer service. I placed an order online through their website to the Coventry location. The computer for whatever reason wasn’t pushing the orders through. I’d already been waiting for 15 minutes before the woman working at the counter figured out what the problem was. Since I placed the order online, I wasn’t able to cancel it from the store, and the woman said she didn’t know how to. I then had to proceed and wait for another 20 minutes to get my order. When she handed it to me, she said “this isn’t my fault, I don’t know why it wasn’t pushing the orders through, I’m not responsible for this.” Then literally threw my food at me and walked away. Go to Grums down the street or anywhere else but here!
Atmosphere: 2
Food: 3
Service: 1
They’ve stopped adding pickles. I paid for the extra pickle as well and still got 0. Should have 4 pickles and I have none :(No pickles last few times. You suck Dave. Your special sauce is just Italian dressing you’re not fooling
Atmosphere: 2
Food: 1
Service: 1
On November 5th at 6:00 a female worker decided to yell us at if you would've waited a second I could've taken your order as we were ordering on order screen.
Nicest people work here!!!
Atmosphere: 5
Food: 5
Service: 5
Shocker of the Century: I've never had Dave's Cosmic Subs before my visit the other day. Crazy, I know! As a fan of the Coventry shopping center, I had my first experience at the location on Coventry in Cleveland Heights. I had looked at the menu beforehand to plan my choice and landed on the Dave's San Fran sub, regular size. For $9.99, my sub came with Turkey, Capicola, lettuce, tomatoes, cosmic sauce, cheddar cheese, hot sauce, and homemade cole slaw. I asked for it without mayo. The staff was a bit incompetent. I don't like to judge and I don't expect the best, finest service everywhere I go, but the lady who took my order and made my sandwich was clearly not familiar with the stores offerings and what was supposed to go on my sandwich. I swear my sandwich would have been made with half the wrong things if I wasn't guiding her. Fortunately, my sandwich ended up being super yummy! I felt like this combination of ingredients made the perfect sandwich for me. However, I think 10 bucks for a small-ish sandwich is way too pricey. They also nickel and dime you for each thing you want to substitute or add. Also, while I find the cosmic sauce very tasty, I didn't want my sandwich to be drenched in it!!
Got the original and both me and my dad devoured them! Gone within minutes!!
Literally, one person working counter and register. I ordered my sub at 12:15 and got my order at 1:30. Waited an hour and half to get a one sub. Even though was only one person. He wasn’t moving very fast. Other worker walked in around 1ish. Looked around didn’t do anything to help the other co-worker. And just left. There where 5-6 people ahead of me, waiting as well. Then the only worker tried to charge me for a fountain drink I already paid for. Even if I didn’t pay for a fountain drink. Something should have been offered for waiting an hour and a half. I only get an half hour for lunch. Just ridiculous. Don’t have enough workers, close the doors. And stop taking more orders. I WILL NEVER EAT AT DAVES AGAIN!!! And I’ve spent plenty of money there. The Cleveland heights location.
Atmosphere: 1
Food: 1
Service: 1
Understaffed, no music playing, lost our order and it took 45min to get our food while the door dash orders kept getting served first. Not the employees fault but please get some more
Atmosphere: 1
Food: 3
Service: 3
Sandwich was not bad but a lot smaller than I had hoped. A little expensive.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Dave would be shaking his head in disappointment with how this store is run. The food is fine but the service is soo bad. No one seems to pick up the phone at peak hours (11:30-1:30) M-Saturday and the prices on various apps are super inflated. Something needs to be done and unfortunately Dave seems to not care about his stores any more. $21.00 for a sub sandwich. You clowns have lost your mind!!!! #davesubscoventry
Atmosphere: 1
Food: 4
Service: 1
Ashley makes the best sandwiches. I never make it home before eating my food in my car.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich
Ordered the incredible Dave, a sandwich I get at other locations nearby. I got a cold sandwich with a few slices of cold chicken and no cheese. Will be going to another location if I'm craving Dave's, very
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sandwich
Ordered a tuna melt. Worst ever, the tuna was dry, and cold and the cheese was hot but not good. Last but not least, service bad too.
The older lady of color has a very unprofessional demeanor. She makes or complete the order when she feels like it. From my perspective. She will get paid wether she fulfill an order or not. She's causing this business to lose sales