Starbucks

Great crew!

Atmosphere: 5

Food: 5

Service: 5

Often it is way too hot in there. The poor baristas. As a customer it is uncomfortable. I have been going here since 2020. I am a regular like every other day customer I live a few blocks away and I sometimes even go twice in a day. I order chai tea or flat white and usually egg bites blahx3 Essentially I spend A LOT of money in this store. Since moving to Cleveland I have hated it and this is one of two places I love Tommy’s and here. Anyway I bought Rockefeller house by same architect of this store.So obviously I love the vibe and the historic architecture I also love the quaint little store and they do good business for their size.I like all of the staff in fact I very much like every single person who works there until today; well a week ago the same person I felt was rude to me. I don’t think she got I was being sarcastic and joking with her about them being out of burritos like a bakery w/ frozen foods. Not sure but she has been rude to me twice now. I am usually a nice person but today I lost it; I really was livid. Again I have been through a lot in the past couple of years and this is the one place in Cleveland I like and enjoy. I have always liked Starbucks even ordering from their store on Uber eats but I also like to work in public place and check emails and type out proposals yada yada yada. Well anyway I have my computer which is Mac and my iPhone an apple both of which you can’t use without my fingerprint both of which has location services on both of which I have insurered and the iPhone is old. It has been my longest working phone and I love it but it isn’t worth a lot.The point is I wanted to let them charge up and I had ran into the landlord of the building who was getting rid of very nice expensive stone. So I stepped out and took a load of the stones back t my house. I had my drink at the table and when I got back they were gone. The store was not very busy the tables were not in demand. The barista named Pan was very curt and rude to me and she is half my age and lecturing me saying she isn’t responsible for my stuff so I said then don’t touch it if you aren’t responsible which I never asked you to be then simply leave it alone. I have often left my set up when I have stepped out and nothing has ever happened and if it did it would be my fault but everyone knows apples are useless to steal bc you can’t unlock them. I came back an hour and half before closing. I don’t care if they moved it and had good intentions what I had a problem with was her lecturing me and telling me if I do it again I may not be able to come to the store. It was infuriating to spend the amount of money I do monthly and to mind my own business and have someone messing w/ my setup. It wasn’t the fact they did it rather how she was speaking to me. The electronics both have trackers no one needed the table and it is my choice and even if you don’t want me stepping out then put up a sign or tell me in a nice polite manner. Threatening a customer to not shop at your store is insanely bad etiquette and rude.I work remote for a company out of Montreal and I don’t want to shut everything down just to run an errand. The point is she was combative with me and rude which is such a shame. It is shocking to have someone half your age threatening you to not be allowed to be a customer. I understand it isn’t saks fifth avenue and they don’t need to kiss your ass I understand people worry but care should be taken with regular customers. Also lately there have been more mistakes. My chai is always the same grande 6 pumps instead for 4 whole milk extra hot since I have it so often I know exactly how it should taste and twice recently I believe with Pan it was way too sweet. Not end of world but definitely vibe has declined for me. All I want is to be left alone. My experience today was a 1 but usually it is a 4 I would give 5 but due to how hot they keep the store I can’t give it 5. They triggered my PTSD today!

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Cheese Danish, Bacon \u0026 Gruyère Egg Bites

People steal your food here.

LOCATION IS NOT ADA COMPLIANT! Their “no public restrooms” policy is ableist. When I asked staff for nearest available public restroom I was told by staff they are “not allowed” to give that information or they will “get in trouble.”

Atmosphere: 1

Service: 1

I was just in Starbucks and my Lyft driver needed to go to the bathroom and I’m a assistant manager at Panera bread he literally try to use the excuse that they were close the caucasian barista or manager with glasses long hair also said because they were cleaning when it was only 2 of them and he could’ve just use the bathroom real quick it was only 3 customers left he tried to argue that because the door wasn’t locked yet even though it should’ve of been I think that was crazy

Atmosphere: 5

Food: 5

Service: 1

It felt a little dead, like I stepped back in time, but they offer everything other locations offer, yet you just feel like you should have went elsewhere....!

Parking: The seating arrangement is very limited and if you came with someone they will probably Not be able to sit down as people are rude and with limited seating No one will offer you one, not even for your children!

Kid-friendliness: How.. Without seating?

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Decaf Sumatra, Sumatra

Usually get great service here but last time was horrible. They forgot to make one of my coffees and I had to walk back up to get it. When I walked in they supposedly were just getting that order done which is weird because the dasher had picked up the rest of it and dropped it off and we had time to walk there before she finished the forgotten one. She taped it up quickly in the bag without us seeing because she didn’t make the coffee correctly. When we got home the coffee is missing the caramel brûlée cold foam it was to have on it. I just don’t get how the coffee wasn’t with the rest of the order and how it wasn’t correct. She never wants to return now

I was in between family visits, so I went to the cemetery that was near this coffee shop. The shop was the place where I went to rest for about an hour before I moved on. I enjoyed my coffee and a little cake.

Stopped in to see if had Ohio Discovery Series coffee cup. No success

Atmosphere: 4

Food: 4

Service: 5

It was busy, with classic jazz like Louis and Ella playing over the speakers. My impossible breakfast sandwich was very yummy and so was the Chai Latte. I think the workers enjoy their job and interacted well with customers. Plenty of space to sit.

Vegetarian options: Impossible sausage

Atmosphere: 3

Food: 5

Service: 5

Kyle is one of the best employees there along with the rest of the crew!

Atmosphere: 5

Food: 3

Service: 5

Friendly fast service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mocha Frappe

I love bucks but several locations just can't get my Carmel Iced coffee right more milk hardly no coffee taste

Atmosphere: 5

Food: 5

Service: 5

They were quick and friendly. I was there around 6:30 in the morning on a Sunday, so it wasn't terribly busy. Inside is very cute.

Atmosphere: 5

Food: 5

Service: 5

Doordash here, order is usually ready and customer service is good. Great location and place is

Atmosphere: 4

Service: 4