Just terrible. 20 kids just standing at the front desk can’t even order or pick up order. They just stand there nobody says nothing or make way for the desk. The workers just let it happen. I say 0/5 horrible customer
Atmosphere: 1
Service: 1
Latrice Johnson
I called to place an order and was told they were closed for a few more minutes drove all the way there to get turned around was told there was no food and they weren’t sure when they would be opening waste of lunch break .
Service: 1
Aron Bossone
Slowest and worst customer service in food I've ever seen.
Chase Pesina
I love Subcity! I always get a veggie quesadilla and my wife gets the garlic parm wings! The wings, fries, chicken wraps and quesadillas are amazing! Everything we’ve tried has been great.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Veggie Wrap
netta21612 md
I love their loaded potato it's really good.
Atmosphere: 4
Food: 5
Service: 5
Al Talib
Horrible service. Stay away!!!!!
Atmosphere: 3
Food: 3
Service: 1
Angela11 Wilson11
Save your money. Service is terrible they want to serve you old fries and greasy riceI will not return first and last time eating at this place my meal was 35 buck. I had the steak rice with fries and city cheese steak with waffle
Atmosphere: 1
Food: 2
Recommended dishes: City Cheese Steak, Steak Rice
Tyrone H
Went there twice and they didn't have no food
Marquia W
I walked in and tried to place an order. The guy told me after 5 minutes of waiting for someone to greet me told me they wasn’t taking no more orders and it’s was 4pm.
Atmosphere: 1
Service: 1
Tyrica Hoskin
So I called to place a order over the phone...the lady who answered the phone took the order and said that it would be ready in 10 min.... I called the store back 10minutes later to see if it was ready and was told that I have to come into the store to place my order because it's their new policy... okay cool....my question to the lady was why didn't you tell me that when I placed the order? She said 10 minutes and it would be ready.she then asked me do I still want to come in and order and I told her no. I just wanted to no why she didn't inform me when I placed the order... instead of giving me a answer she just said it's our knew policy because ppl haven't been picking up the food....still she missed the point...bad communication and customer service. SHUT! IT! DOWN
LONG WAIT TIME .....Walked in for 2 sandwiches and a polish boy, it is now 50 minutes later and I still do not have my food...this is unacceptable, they let my one sandwich sit on the counter for 30 minutes and counting, I will not be coming back here in
Atmosphere: 1
Service: 1
Joey Ciccotti
After passing this place almost every day, I decided to give it a try. The place wasn’t disgustingly dirty, but they do need a good deep cleaning. The guy to took my order wasn't particularly friendly, but also wasn't rude. I ordered the veggie wrap with fries and waited about 15 minutes despite being the only one in there the entire time.When I got my food, my wrap was nice and hot and came right off the grill. The fries were lukewarm. Definitely disappointed with the fries and I could just tell that it was about time to change the fryer oil by the taste and appearance. The wrap was actually pretty good aside from it being extremely greasy. Overall this place is nothing special but I could see myself coming back from time to time.
Atmosphere: 1
Food: 3
Service: 2
young baller
My first time eating here and when I say its amazing I will be back...
I normally use Lakeshore location and now i see why. The food i received was trash, 18 dollars wasted. They charge 2 dollars for broccoli which I could barely make out any hardly no meat and taste nothing but grease.
Atmosphere: 1
Food: 1
Service: 1
Desiree Stellfox
Absolutely killed it!! I would drive 3 hours just to come eat there again!
Just terrible. 20 kids just standing at the front desk can’t even order or pick up order. They just stand there nobody says nothing or make way for the desk. The workers just let it happen. I say 0/5 horrible customer
Atmosphere: 1
Service: 1
I called to place an order and was told they were closed for a few more minutes drove all the way there to get turned around was told there was no food and they weren’t sure when they would be opening waste of lunch break .
Service: 1
Slowest and worst customer service in food I've ever seen.
I love Subcity! I always get a veggie quesadilla and my wife gets the garlic parm wings! The wings, fries, chicken wraps and quesadillas are amazing! Everything we’ve tried has been great.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Veggie Wrap
I love their loaded potato it's really good.
Atmosphere: 4
Food: 5
Service: 5
Horrible service. Stay away!!!!!
Atmosphere: 3
Food: 3
Service: 1
Save your money. Service is terrible they want to serve you old fries and greasy riceI will not return first and last time eating at this place my meal was 35 buck. I had the steak rice with fries and city cheese steak with waffle
Atmosphere: 1
Food: 2
Recommended dishes: City Cheese Steak, Steak Rice
Went there twice and they didn't have no food
I walked in and tried to place an order. The guy told me after 5 minutes of waiting for someone to greet me told me they wasn’t taking no more orders and it’s was 4pm.
Atmosphere: 1
Service: 1
So I called to place a order over the phone...the lady who answered the phone took the order and said that it would be ready in 10 min.... I called the store back 10minutes later to see if it was ready and was told that I have to come into the store to place my order because it's their new policy... okay cool....my question to the lady was why didn't you tell me that when I placed the order? She said 10 minutes and it would be ready.she then asked me do I still want to come in and order and I told her no. I just wanted to no why she didn't inform me when I placed the order... instead of giving me a answer she just said it's our knew policy because ppl haven't been picking up the food....still she missed the point...bad communication and customer service. SHUT! IT! DOWN
Restaurantji Recommends
LONG WAIT TIME .....Walked in for 2 sandwiches and a polish boy, it is now 50 minutes later and I still do not have my food...this is unacceptable, they let my one sandwich sit on the counter for 30 minutes and counting, I will not be coming back here in
Atmosphere: 1
Service: 1
After passing this place almost every day, I decided to give it a try. The place wasn’t disgustingly dirty, but they do need a good deep cleaning. The guy to took my order wasn't particularly friendly, but also wasn't rude. I ordered the veggie wrap with fries and waited about 15 minutes despite being the only one in there the entire time.When I got my food, my wrap was nice and hot and came right off the grill. The fries were lukewarm. Definitely disappointed with the fries and I could just tell that it was about time to change the fryer oil by the taste and appearance. The wrap was actually pretty good aside from it being extremely greasy. Overall this place is nothing special but I could see myself coming back from time to time.
Atmosphere: 1
Food: 3
Service: 2
My first time eating here and when I say its amazing I will be back...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Crispy Sub, Chicken Rice, Dagwood,
I normally use Lakeshore location and now i see why. The food i received was trash, 18 dollars wasted. They charge 2 dollars for broccoli which I could barely make out any hardly no meat and taste nothing but grease.
Atmosphere: 1
Food: 1
Service: 1
Absolutely killed it!! I would drive 3 hours just to come eat there again!
Atmosphere: 5
Food: 5
Service: 5