Subway
3610 Mayfield Rd J-11, Cleveland Heights
(216) 382-5656
Recent Reviews
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TERRIBLE SERVICE! Manager really should consider to have someone else more professional, polite! The man literally YELLed to me to get my combo chips by myself. Emphasized one bag. What do you mean??
Atmosphere: 1
Food: 1
Service: 1
Don’t go to this location. They do not honor the promotions that are advertised.
Atmosphere: 1
Food: 1
Service: 1
You all are leaving negative reviews for the wrong reasons. Take all that up with management if you have a problem. These subs are FRESH. My wife and I had an excellent experience and hope they keep providing excellent service. Best subs I have had in a long while. Shoutout to the crew there working now! We love you!
Atmosphere: 5
Food: 5
Service: 5
Very small portions on a sandwich I paid 7$ for. No free water, and no bathroom for the public. Would not suggest.
Atmosphere: 3
Food: 3
Service: 1
I love this subway but they cheat their customers and their self by closing before time and that's not cool. If you lock your doors at 845/850. You should say so. Smh. But to come within open hours in the doors are locked is bad for business ?Update:I went back, got there at 8:40 closed. I went down the street Mayfield and warrensville and the gentlemen got me together for the night and a few other customers. Making sure the business got they money. And this worker knows how to treat the customer and service them until 9 and maybe a few minutes over. They are there during hours posted on door.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Oatmeal Raisin
They have large signs in the front of their window that say $2 foot long churro, $3 footlong pretzel, and $5 footlong cookie. I just wanted a snack so I went in for the footlong pretzel and was told that none of their sides are available... Then what's the point of having massive signs to bring people in. False advertising.
Service: 1
This Subway is pretty decent & the employee was patient with me. My order went quick so I was in & out.
It was ok and food was
Atmosphere: 4
Food: 4
Service: 4
If the owner or main manager (not exactly sure his role) isn't working the line, this place turns into garbage. Poor service, lack of care when making sandwiches, no communication.Why am I greeting you and telling you that I would like to order something while you stare silently at me? Why do I need to ask if you are going to continue with my party's order while you stand at the oven staring at it while it toasts one sandwich? Why do you think that loosely wrapping a sandwich where you watch all the toppings and sauce fall out onto the paper is acceptable and you shouldn't try to reroll and keep the sandwich together? And most importantly, why do you say nothing and just stare as us when we politely attempt to talk with you?I don't want to keep track of certain employee schedules to know if I'm going to have a good experience or a terrible one. Today was the last visit even though its location is convenient for us. Good quality only matters so much when the service can be so poor.
Atmosphere: 3
Food: 3
Service: 1
My favorite subway in the city.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Cheese, Salad Bar, Tuna, Black Forest Ham
Restaurantji Recommends
The workers are always nice when I visit. Food is good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
Phone # does not work. A very simple expectation for every business to have is that it has a working phone #..... nNeeded to call regarding hrs and party order status. I had to drive there to find out this simple info..
Phone # does not work. A very simple expectation for every business to have is that it has a working phone #..... nNeeded to call regarding hrs and party order status. I had to drive there to find out this simple info..
Best, cleanest subway I’ve ever visited. They actually take the time to make your sandwich and add the ingredients carefully, rather than just sloppily throwing it on like other subways…
Nice place to get lunch. Does not participate in corporate sales.
Atmosphere: 5
Food: 5
Service: 5
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