Maybe this rating is more towards the Wendy's corporate instead of this location itself. It was brought to my attention that the $1 drinks does not include my beverage of choice ice maybe a healthier option half & half ice tea ( tea, tap water with sugar or without) nope that beverage is full price but; the deal well it is only for Coke Cola & their family of fountain drinks ( carbonated liquid , sugary syrup with a laundry list of ingredients that are probably banned in other countries) that makes it taste so good. I took the Coke instead of tea so their marketing campaign worked out well. Congratulations
Jim Allen
There was no meat or beans in the chili 🤔.
Atmosphere: 1
Food: 3
Service: 3
Joseph Rice
Everytime I go here they forget at least 1 thing from the order, or the employees are rude. Rudest workers ever, they dont say anything to you most of the time or act like its an annoyance to get business. Theres one nice person there. Went there and had to tell them I was getting a regular coke two times, and they even clarified it with me then had the audacity to give me sprite. The workers were joking very loudly and acting like it was someones garage rather than a wendys. Worst wendys in the tristate, by far.
Don’t try ordering anything at the counter inside, they’ll see you standing there waiting, look you right in the eye, and just flat out refuse to acknowledge you or take your order, all with a smile on their face. I just tried to get my daughter a drink at this location and was ignored.
The employees at the Wendy’s in Catlettsburg give excellent service, and they go above and beyond to make sure you’re happy. They’re a lot more friendly.
Atmosphere: 2
Food: 2
Service: 1
Glen Reed
Not my favorite place to eat they used to have a good spicy chicken but they changed the meat anf ruined it . Chili is their best dish or maybe the breakfast poyatoes
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Bacon Cheese Baked Potato, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Chili
Paul McKenzie
It's Wendy's.
Atmosphere: 3
Food: 3
Service: 3
George Wellman
Order was wrong, but overall great customer service.
Dear Wendy'sI recently heard your in acting a surge pricing on your menu for customers. Once this takes effect. I will no longer bring my family to your restaurants.Corporate greed is a good way for customers like me not to do business at any of your locations.Very disappointed in your corporate values of greed.
Atmosphere: 3
Food: 3
Service: 3
Suzanne Sproles
I really like wendys.
Atmosphere: 5
Food: 5
Service: 5
Christy Reynolds
I really enjoy any of their chicken sandwiches, especially the Asiago Ranch, that's my favorite thing they serve.
Maybe this rating is more towards the Wendy's corporate instead of this location itself. It was brought to my attention that the $1 drinks does not include my beverage of choice ice maybe a healthier option half & half ice tea ( tea, tap water with sugar or without) nope that beverage is full price but; the deal well it is only for Coke Cola & their family of fountain drinks ( carbonated liquid , sugary syrup with a laundry list of ingredients that are probably banned in other countries) that makes it taste so good. I took the Coke instead of tea so their marketing campaign worked out well. Congratulations
There was no meat or beans in the chili 🤔.
Atmosphere: 1
Food: 3
Service: 3
Everytime I go here they forget at least 1 thing from the order, or the employees are rude. Rudest workers ever, they dont say anything to you most of the time or act like its an annoyance to get business. Theres one nice person there. Went there and had to tell them I was getting a regular coke two times, and they even clarified it with me then had the audacity to give me sprite. The workers were joking very loudly and acting like it was someones garage rather than a wendys. Worst wendys in the tristate, by far.
Atmosphere: 1
Brought my granddaughters there for a frosty
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Classic Chocolate Frosty
4 Stars for fast food easy. Order it Your way. I like the single with cheese, and an occasional salad. Sweet tea is better than most.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hamburger, Classic Chocolate Frosty
They are always so nice to me and polite
Atmosphere: 4
Food: 4
Service: 5
Don’t try ordering anything at the counter inside, they’ll see you standing there waiting, look you right in the eye, and just flat out refuse to acknowledge you or take your order, all with a smile on their face. I just tried to get my daughter a drink at this location and was ignored.
The employees at the Wendy’s in Catlettsburg give excellent service, and they go above and beyond to make sure you’re happy. They’re a lot more friendly.
Atmosphere: 2
Food: 2
Service: 1
Not my favorite place to eat they used to have a good spicy chicken but they changed the meat anf ruined it . Chili is their best dish or maybe the breakfast poyatoes
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Bacon Cheese Baked Potato, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Chili
It's Wendy's.
Atmosphere: 3
Food: 3
Service: 3
Order was wrong, but overall great customer service.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Dear Wendy'sI recently heard your in acting a surge pricing on your menu for customers. Once this takes effect. I will no longer bring my family to your restaurants.Corporate greed is a good way for customers like me not to do business at any of your locations.Very disappointed in your corporate values of greed.
Atmosphere: 3
Food: 3
Service: 3
I really like wendys.
Atmosphere: 5
Food: 5
Service: 5
I really enjoy any of their chicken sandwiches, especially the Asiago Ranch, that's my favorite thing they serve.
Food: 4
Service: 4
Not enough people working to run a smooth
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Baconator, Chili, Wendy
Fast and order is fresh and hot
Atmosphere: 4
Food: 5
Service: 5
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