Mariachis
830 E Main St, Coldwater
(419) 763-4174
Recent Reviews
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Very disappointed as we were told their food was great and were super excited to try it. We never got to try it due to it taking over an hour. When we asked about our food, our waiter told us ten minutes. Since it was taking so long and we had our baby and toddler who were getting fussy, we asked them to put our food in to go boxes. We waited and then the next time he came back, he said ten minutes again. At this point it had been over an hour since we ordered(I think he must’ve forgotten to put our order in or it got overlooked, as other people that came in after us and at the same time as us were eating and some even almost finished with their food) we asked to cancel our order and pay for our drinks. They got upset with us for this and rushed our food out after we asked to cancel, and didn’t even have them in to go boxes or ready to go at all. At this point my baby was crying, I was crying, and we just wanted to leave. It was a very disappointing experience. I understand being busy, but when the waiter didn’t give us our booster for our toddler, never asked how we were doing or if we needed more drinks, and took almost twenty minutes to even take our order, I was really upset. The whole experience was just disappointing.
Atmosphere: 1
Food: 2
Service: 1
We got there at 5:45 and were brought out our drinks and chips and salsa fairly quickly. It took our waiter over 20 minutes to come and take our order. We asked for more napkins and never received them. We also asked for a booster for our daughter and never received it. After being there for 45 minutes and not receiving our food and not having our waiter check on us we stopped him to ask and were told 10 minutes. Well another 10 minutes goes by and nothing yet. We told them we wanted to cancel our order in which they said we couldn’t. We told them that we didn’t want it. The manager came to speak with us and as he was doing so they tried to bring us our food. It had been over an hour at this point. The waiter looked frustrated when we told him we didn’t want it when he didn’t check on us once, ask about refills, or even apologize for the wait. Won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Food was great, service was phenomenal. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Really good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortillas
Great Pina coladas, salsa, entrees, and staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada, Arroz Con Pollo Rice with Chicken
This is our favorite place to go for a family night out. Great food and excellent service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Steak
The flight of margaritas was super fun- even to share! Food was excellent and service was quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arroz Con Pollo Rice with Chicken
Everything was great!
Atmosphere: 5
Food: 5
Service: 5
0/10 they took our money and never gave us our food when ordering online.
The food was so good!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pretty good Mexican place. Hot tortilla chips and salsa as soon as you sit down. Salsa is great spicy but not overly hot just the right amount. Food is ok portions could be a bit bigger for the price but otherwise not bad at all.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Carne Asada, Taco, Tortillas
This place is great! The food is awesome and the service is fast! Great work, by all. Thanks for all that you do!
Atmosphere: 5
Food: 5
Service: 5
I've been there a few times and I've always received friendly service and delicious food, that is reasonably priced! Last time I was there, I made the specific observation that the wait staff here is noticeably happy, upbeat, and positive! It makes for such a fun dining experience when the folks who work there are happy to be there! Keep up the great work!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arroz Con Pollo Rice with Chicken, Taco
The food here is pretty good but unfortunately I have had too many bad customer service experiences here to go back. I have been here MANY times and I enjoy the food but I will not ever be going back. My coworkers and I like to order food every Friday and we switch it up and a few weeks ago we went here well they messed up our order pretty bad but we were willing to give them another shot (mind you this is over $100 order) Then today we order from them and just didn’t not have a good experience again. We had a friend picking up the order for us and when she got there they told her there they weren’t sure what order she was talking about (which is understandable since they were busy) but the guy was rude to her and seemed annoyed that she was there. After 15 minutes of waiting they figured out which order was ours and she brought the order to the office. She got here and we thought it was weird we didn’t get any chips and salsa with all the meals we order. Then we noticed there was a few other very minor things that weren’t done right. We called and asked about why we didn’t get chips and Salsa with our meals and they advised you have to pay extra for they chips and salsa on to go orders. We had order guacamole dip and we didn’t get chips with that either and the guy on the phone advices you have to pay for the chips separately. I then asked if he could please give us an itemized receipt as well (so people new what they needed to pay) and he got very huffy and puffy and said how hard and difficult that was???? I was not being rude or asking for much just a receipt that we should have gotten in the first place. He said we could come back and he would give us some chips for the guacamole so we sent someone back to get that and the receipt and he was very VERY rude to her and told her we got everything we paid for and we needed to pay for the singular bag of chips we wanted for the guacamole. I have no problem paying for what I order but when a business tells you to come back and they will give you something you expect them not to go back on what they said. I understand things happen and people have bad days but I have had to many bad experiences here to want to go back.
Atmosphere: 2
Food: 3
Service: 1
ABSOLUTELY AWFUL BUSINESS. My work would spend hundreds on ordering from them and they would mess our food up everytime and then argue and be extremely verbally abusive to us when we would call. They would say they’d do one thing then when we would go back to get said items they missed they would yell at us to get out and never correct anything. They owe us so much money from refunds they promise but never deliver. Will never spend a dollar at this company again.
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