Don’t order online it won’t be what you ordered and will be made poorly
Melissa Riley
We didn't even get to eat the food since the worker didn't help us. He never acknowledged we were standing there waiting to order. Extremely disappointed
Cheyenne Pohlman
Subs were made poorly, we ordered online and came to pick it up after 30 minutes of placing the order and had to wait 15-20 extra minutes for them to make the subs after we came to pick the food up.
Atmosphere: 1
Food: 2
Service: 1
Tyler Trivette
So they hired me last week I did my paper work even started a chime account. Manager told me she would have my schedule ready by Saturday I message her Michelle and asked if I have a start and she blocked me I have all the messages. You think if this place was hiring they would do it properly
Atmosphere: 1
Food: 1
Service: 1
Kyky Hoyt
This is the second time we went the drive-through with the same lady she was rude right off the bat both times overcharging us… KAREN If you don’t want to work, then don’t work don’t make everybody else’s day bad because you’re having a bad day.
Service: 1
imthelittlekidon EpsteinIsland
AJ was amazing
Virginia Owen
AJ did a great job. He was super friendly and professional. Even made a lot of eye contact, that most people just don't do anymore. He really made my day
Atmosphere: 5
Food: 5
Service: 5
Kaleb Williams
No where does it state green peppers. This was purchased yesterday and saved for lunch today!
Atmosphere: 1
Food: 1
Service: 1
Cathy Coleman
Atmosphere is 3 stars cuz it's a Subway.I'm not from Columbus Grove and had never been to this location, so I guessed it was new, but it's not. Very clean, well-lit. Food was all fresh.Sandwiches were ordered online, and they were ready when we got there. Had her make another sandwich, and she loaded on the toppings.Excellent service!
Atmosphere: 3
Food: 5
Service: 5
Morgan Halker
We just went through the drive-thru (Jan 2, 2024 at 2:15) and we had the worst costumer service ever she snapped at us right away that it’ll be a minute no big deal I get it but then she asked for our order and when we said a bread she let out an exaggerated sigh and then we asked a question and she frustratingly said I guess, I don’t care. At that point we just drove away and to see only one other car in the lot they weren’t even busy…
Made my sandwich wrong and I didn’t realize it until I was several miles up the road. I was already running late, so there was no time to turn around and I asked for a refund. They told me they would give me a refund which they did, but then they charged my card again for the same exact amount. When I called and complained again, they were told me there was no way possible for them to charge me again basically accusing me of being a liar. They promised a phone call from the owner to get things sorted, and I never received a phone call. At this point since the owner nor the manager wants to help out, my last resort is to leave a bad review, file a complaint, and then submit a dispute with my bank. If you Are ever worried about being overcharged and worried about getting your money back. I would highly advise you to stay away from this location because it is a nightmare to get anyone to listen to you and you are automatically wrong as a customer.
Atmosphere: 1
Food: 1
Service: 1
Steve Alspaugh
Had a good visit and considering there was only one worker we had great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, Bacon Egg
Chxllx Chxllx
Always the best.
Satabdi Banerjee
My order was ok but my friend’s order got messed up but the other person who was at the counter quickly made a different one on request and replaced it.
Wheelchair accessibility: Wheelchair accessible
Dietary restrictions: You get to customize what you like
Atmosphere: 5
Food: 5
Service: 4
Ron Armbruster
Really nice guy working the counter. He's attentive to your request.Lettuce was pitiful at best. Everything else seems pretty clean and fresh. Clean restrooms.
Don’t order online it won’t be what you ordered and will be made poorly
We didn't even get to eat the food since the worker didn't help us. He never acknowledged we were standing there waiting to order. Extremely disappointed
Subs were made poorly, we ordered online and came to pick it up after 30 minutes of placing the order and had to wait 15-20 extra minutes for them to make the subs after we came to pick the food up.
Atmosphere: 1
Food: 2
Service: 1
So they hired me last week I did my paper work even started a chime account. Manager told me she would have my schedule ready by Saturday I message her Michelle and asked if I have a start and she blocked me I have all the messages. You think if this place was hiring they would do it properly
Atmosphere: 1
Food: 1
Service: 1
This is the second time we went the drive-through with the same lady she was rude right off the bat both times overcharging us… KAREN If you don’t want to work, then don’t work don’t make everybody else’s day bad because you’re having a bad day.
Service: 1
AJ was amazing
AJ did a great job. He was super friendly and professional. Even made a lot of eye contact, that most people just don't do anymore. He really made my day
Atmosphere: 5
Food: 5
Service: 5
No where does it state green peppers. This was purchased yesterday and saved for lunch today!
Atmosphere: 1
Food: 1
Service: 1
Atmosphere is 3 stars cuz it's a Subway.I'm not from Columbus Grove and had never been to this location, so I guessed it was new, but it's not. Very clean, well-lit. Food was all fresh.Sandwiches were ordered online, and they were ready when we got there. Had her make another sandwich, and she loaded on the toppings.Excellent service!
Atmosphere: 3
Food: 5
Service: 5
We just went through the drive-thru (Jan 2, 2024 at 2:15) and we had the worst costumer service ever she snapped at us right away that it’ll be a minute no big deal I get it but then she asked for our order and when we said a bread she let out an exaggerated sigh and then we asked a question and she frustratingly said I guess, I don’t care. At that point we just drove away and to see only one other car in the lot they weren’t even busy…
Atmosphere: 2
Restaurantji Recommends
Made my sandwich wrong and I didn’t realize it until I was several miles up the road. I was already running late, so there was no time to turn around and I asked for a refund. They told me they would give me a refund which they did, but then they charged my card again for the same exact amount. When I called and complained again, they were told me there was no way possible for them to charge me again basically accusing me of being a liar. They promised a phone call from the owner to get things sorted, and I never received a phone call. At this point since the owner nor the manager wants to help out, my last resort is to leave a bad review, file a complaint, and then submit a dispute with my bank. If you Are ever worried about being overcharged and worried about getting your money back. I would highly advise you to stay away from this location because it is a nightmare to get anyone to listen to you and you are automatically wrong as a customer.
Atmosphere: 1
Food: 1
Service: 1
Had a good visit and considering there was only one worker we had great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, Bacon Egg
Always the best.
My order was ok but my friend’s order got messed up but the other person who was at the counter quickly made a different one on request and replaced it.
Wheelchair accessibility: Wheelchair accessible
Dietary restrictions: You get to customize what you like
Atmosphere: 5
Food: 5
Service: 4
Really nice guy working the counter. He's attentive to your request.Lettuce was pitiful at best. Everything else seems pretty clean and fresh. Clean restrooms.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pizza Sub
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