The store is very clean and the staff are friendly. My big complaint is how stingy they are with toppings. I always order a veggie sub and it feels like they count every vegetable. The cost of the sandwich is comparable with one with meat. I always go to the Chardon Subway because they are generous with toppings. I go to the Crile Rd location only when I'm in a hurry and don't want to go the extra 4 miles into Chardon.
Atmosphere: 5
Food: 3
Service: 3
Unpleasant Karma
Typical subway. Good staff. Good food.
Christy Tarver
Wow best looking and tasting sandwiche I had in a long time. I drive all over the country and eat subway often. 10 stars really. The two guys were so friendly and helpful. Thank you guys so much
Magen Presley
Door says they close at 10 but they really close at 9 903 and won't even let me pick up my calling order that is sitting on the shelf
Faith Cummings
Very nice and friend work. She did just like I wante it.
Atmosphere: 5
Food: 4
Service: 5
Nathan DeGeronimo
I have been ordering a BMT (sub ham for turkey) for 15 years and you are the first franchise in that time to charge me for extra meat.
The sandwich is already $10.50 and you want it to be $14.50 that's completely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Bambi Anderson
I like the subway, this place is great closer to my house, husband and I like the subway is quick to get lunch and the place is easy to order to go, other than that it is all good,
Kenneth Marcinko
Always the Best!! My Favorite Subway!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar, Cold Cut Combo, B L T, Rotisserie-Style Chicken
valerie casciato
Have traveled many states in the last year. Stopping at many Subways! Concord is the best overall. Fresh and tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Coca-Cola Classic, Subway Club
The customer service was phenomenal, and our sandwiches were made very well! 10/10 would stop in again.
Atmosphere: 5
Food: 5
Service: 5
MikeandJen Clarke
My wife brought our kids here to grab something quick. The food didn't look fresh at all. Lady was very slow, didn't smile. VERY unsanitary mid order went and handled cash register and back to food without changing gloves. Went and got more supplies from the cooler and back to making food without changing gloves. In the middle of making our order she stopped and worked on an online order ( didnt complete)order then resumed our order. Staff wasn't friendly, or sanitary handling our food.
Atmosphere: 3
Food: 2
Service: 1
Andrew Eicher
Asked for Italian and herb bread. Then was told we're put just to see the next customers got that bread. Easy solution you can't understand or speak English go back
Atmosphere: 4
Food: 3
Service: 1
Jonathan Kuntz
Frequent this location regularly due to convenience but am going to have to another location out of the way due to continual issues at this store. The prominent issue is the staff. There are usually a male and a female crew member working together working when I go there and especially the male employee has no positive customer service attributes and is rude including not even making my order and waits for the female crew member to come and make it and just stands there (every time). I’m positive it’s for homophobic reasons. Beyond that, the crew members have absolutely no sense of urgency. I started ordering online and picking up my order to avoid this but everytime so far my order is messed up. Today my sub was missing cucumbers and onions as well as the chips. I told him I was missing the chips and asked if I could grab a bag and he tried to tell me the chips were in the bag already which they clearly were not and was again rude about it. As someone who is experienced in multiple facets of the service industry, it’s incredulous that this is continually occurring.
Atmosphere: 1
Food: 3
Service: 1
Joseph Trefney
Waited 10 minutes as the field was helping another Lady. She called the guy in the back. He came to see and just signaled her that he won't help me. If they want to be part of this country . Step up and work for it . I will never go back to this place hope they go bankrupt. All I wanted was a sandwich to take back to the hospital for me wife. Just; ignorant
The store is very clean and the staff are friendly. My big complaint is how stingy they are with toppings. I always order a veggie sub and it feels like they count every vegetable. The cost of the sandwich is comparable with one with meat. I always go to the Chardon Subway because they are generous with toppings. I go to the Crile Rd location only when I'm in a hurry and don't want to go the extra 4 miles into Chardon.
Atmosphere: 5
Food: 3
Service: 3
Typical subway. Good staff. Good food.
Wow best looking and tasting sandwiche I had in a long time. I drive all over the country and eat subway often. 10 stars really. The two guys were so friendly and helpful. Thank you guys so much
Door says they close at 10 but they really close at 9 903 and won't even let me pick up my calling order that is sitting on the shelf
Very nice and friend work. She did just like I wante it.
Atmosphere: 5
Food: 4
Service: 5
I have been ordering a BMT (sub ham for turkey) for 15 years and you are the first franchise in that time to charge me for extra meat.
The sandwich is already $10.50 and you want it to be $14.50 that's completely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
I like the subway, this place is great closer to my house, husband and I like the subway is quick to get lunch and the place is easy to order to go, other than that it is all good,
Always the Best!! My Favorite Subway!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar, Cold Cut Combo, B L T, Rotisserie-Style Chicken
Have traveled many states in the last year.
Stopping at many Subways!
Concord is the best overall. Fresh and tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Coca-Cola Classic, Subway Club
Guys making sandwiches very nice.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cold Cut Combo, Tuna
Restaurantji Recommends
The customer service was phenomenal, and our sandwiches were made very well! 10/10 would stop in again.
Atmosphere: 5
Food: 5
Service: 5
My wife brought our kids here to grab something quick. The food didn't look fresh at all. Lady was very slow, didn't smile. VERY unsanitary mid order went and handled cash register and back to food without changing gloves. Went and got more supplies from the cooler and back to making food without changing gloves. In the middle of making our order she stopped and worked on an online order ( didnt complete)order then resumed our order. Staff wasn't friendly, or sanitary handling our food.
Atmosphere: 3
Food: 2
Service: 1
Asked for Italian and herb bread. Then was told we're put just to see the next customers got that bread. Easy solution you can't understand or speak English go back
Atmosphere: 4
Food: 3
Service: 1
Frequent this location regularly due to convenience but am going to have to another location out of the way due to continual issues at this store. The prominent issue is the staff. There are usually a male and a female crew member working together working when I go there and especially the male employee has no positive customer service attributes and is rude including not even making my order and waits for the female crew member to come and make it and just stands there (every time). I’m positive it’s for homophobic reasons. Beyond that, the crew members have absolutely no sense of urgency. I started ordering online and picking up my order to avoid this but everytime so far my order is messed up. Today my sub was missing cucumbers and onions as well as the chips. I told him I was missing the chips and asked if I could grab a bag and he tried to tell me the chips were in the bag already which they clearly were not and was again rude about it. As someone who is experienced in multiple facets of the service industry, it’s incredulous that this is continually occurring.
Atmosphere: 1
Food: 3
Service: 1
Waited 10 minutes as the field was helping another Lady. She called the guy in the back. He came to see and just signaled her that he won't help me. If they want to be part of this country . Step up and work for it . I will never go back to this place hope they go bankrupt. All I wanted was a sandwich to take back to the hospital for me wife. Just; ignorant
Atmosphere: 1
Food: 1
Service: 1
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