Drive thru was busy so I went inside ... Everything was fine until one of the baristas families showed up after I had placed my order and order drinks for the entire family... And the barista proceeded to make all her family members drinks before mine so I ended up waiting regardless of going inside. I'm sure you won't actually care about the review but it is what it is oh and my drink wasn't made for right either.
K Rogers
Staff is nice!
JAMES Taylor
Crazy they close for a remodel and then open back up to be the slowest Starbucks around. Every time we spend 30min in the drive through line even if there's 2 or 3 cars, ridiculous!
Michael Friedman
I travel the US in my Rv for work and have been all over the country. This Starbucks is by far one of my top two stores. They greet me by name and always make my drinks perfect. It’s like coming home.
David Buinytskyi
Coffee with a lot of sugar Cappuccino is amazing
Amber Hoover
Laurie in the drive thru was great!! So informative and accommodating. I had tons of questions about the new refresher menu and she was awesome. Friendly face and attitude, really made our day!!!!
Kelsi Owen (Kels)
I love this location. The employees always seem happy to be there. It makes sitting in very enjoyable. Tip your Baristas! $$$
Atmosphere: 5
Food: 5
Service: 5
Daralee Hudgens
This is the closest Starbucks to me and I keep hoping they're just having an off day, but nope, they're just horrible. I don't know what's going on here, but corporate needs to get involved or they just need to close this place down. They rarely make a drink correctly, I ALWAYS order venti's and have been given grande's on numerous occasions (but charged for the larger one). I was just there yesterday and we were handed our drinks and I'm thinking 'huh, this seems light.' I hand it to my boyfriend as the second drink comes and he must have thought the same thing because he took the lid off and it was no where near filled to the top! They doubled up the cups, I don't know why, to try and make it seem heavier so we wouldn't notice that they're not filling up the drinks all the way? You can see from the pictures. They were taken as soon as we received them. Total BS, Starbucks! They raise the prices, coffee tastes burnt, employees can't get an order right, and now they don't even fill the cups up all the way? Waste of money. Infuriating!
Service: 1
Emma
Went 8/25. Line in drive through is nearly out to the road. My sister decided to go in and order, and was met with an entire staff of women doing absolutely nothing but messing around. They were chatting, taking their time making orders and ignoring people standing in line. Rather drink McDonalds coffee than wait 15-20 minutes for one drink at your store.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth O'Malley
Asked for no whip on my drink (which i get on the regular), still got whip. Had to ask for a straw (I was in drive-thru), she said all we have is small straws. I had a venti drink with rounded lid. There was no way for me to drink it w/o taking the lid off. Unreal. ?♀️ Besides all this, the girl was very rude. This has NEVER happened here before.
Worst Starbucks experience I have ever had. As a past partner I truly can't believe the lack of professionalism and lack of customer service. Just WOW at one point I thought we were going to get hit with an ice scoop she was throwing it so harshly. Starbucks used to be all about the customer experience ....well Starbucks this experience was really bad ?
Dietary restrictions: I asked about Gluten Free options and she said she didn't know off the top of her head
Atmosphere: 1
Food: 1
Service: 1
Dallas Tharpe
I MAKE IT MY LAST RESORT TO COME TO THIS STARBUCKS! The Baristas are PURE lazy and hate their job. Every time I come here my coffee tastes awful & they almost NEVER put my additives that I PAID FOR! It’s gross. Take the drive and go to Niles Cortland Rd Store!
Food: 1
Service: 1
Anna McDowell
Had the best server/barista!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Coffee Special
Shelley Iser
Very loud and pretty expensive
Atmosphere: 2
Food: 3
Service: 4
j Mm
Stopped while traveling for work..Min outlets. Ordered at 740 via app food and hot drink… food sat for 15 min before my drink was ready smh ill skip this one next
Drive thru was busy so I went inside ... Everything was fine until one of the baristas families showed up after I had placed my order and order drinks for the entire family... And the barista proceeded to make all her family members drinks before mine so I ended up waiting regardless of going inside. I'm sure you won't actually care about the review but it is what it is oh and my drink wasn't made for right either.
Staff is nice!
Crazy they close for a remodel and then open back up to be the slowest Starbucks around. Every time we spend 30min in the drive through line even if there's 2 or 3 cars, ridiculous!
I travel the US in my Rv for work and have been all over the country. This Starbucks is by far one of my top two stores. They greet me by name and always make my drinks perfect. It’s like coming home.
Coffee with a lot of sugar
Cappuccino is amazing
Laurie in the drive thru was great!! So informative and accommodating. I had tons of questions about the new refresher menu and she was awesome. Friendly face and attitude, really made our day!!!!
I love this location. The employees always seem happy to be there. It makes sitting in very enjoyable. Tip your Baristas! $$$
Atmosphere: 5
Food: 5
Service: 5
This is the closest Starbucks to me and I keep hoping they're just having an off day, but nope, they're just horrible. I don't know what's going on here, but corporate needs to get involved or they just need to close this place down. They rarely make a drink correctly, I ALWAYS order venti's and have been given grande's on numerous occasions (but charged for the larger one). I was just there yesterday and we were handed our drinks and I'm thinking 'huh, this seems light.' I hand it to my boyfriend as the second drink comes and he must have thought the same thing because he took the lid off and it was no where near filled to the top! They doubled up the cups, I don't know why, to try and make it seem heavier so we wouldn't notice that they're not filling up the drinks all the way? You can see from the pictures. They were taken as soon as we received them. Total BS, Starbucks! They raise the prices, coffee tastes burnt, employees can't get an order right, and now they don't even fill the cups up all the way? Waste of money. Infuriating!
Service: 1
Went 8/25. Line in drive through is nearly out to the road.
My sister decided to go in and order, and was met with an entire staff of women doing absolutely nothing but messing around. They were chatting, taking their time making orders and ignoring people standing in line. Rather drink McDonalds coffee than wait 15-20 minutes for one drink at your store.
Atmosphere: 1
Food: 1
Service: 1
Asked for no whip on my drink (which i get on the regular), still got whip. Had to ask for a straw (I was in drive-thru), she said all we have is small straws. I had a venti drink with rounded lid. There was no way for me to drink it w/o taking the lid off. Unreal. ?♀️ Besides all this, the girl was very rude. This has NEVER happened here before.
Service: 1
Restaurantji Recommends
Worst Starbucks experience I have ever had. As a past partner I truly can't believe the lack of professionalism and lack of customer service. Just WOW at one point I thought we were going to get hit with an ice scoop she was throwing it so harshly. Starbucks used to be all about the customer experience ....well Starbucks this experience was really bad ?
Dietary restrictions: I asked about Gluten Free options and she said she didn't know off the top of her head
Atmosphere: 1
Food: 1
Service: 1
I MAKE IT MY LAST RESORT TO COME TO THIS STARBUCKS! The Baristas are PURE lazy and hate their job. Every time I come here my coffee tastes awful & they almost NEVER put my additives that I PAID FOR! It’s gross. Take the drive and go to Niles Cortland Rd Store!
Food: 1
Service: 1
Had the best server/barista!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Coffee Special
Very loud and pretty expensive
Atmosphere: 2
Food: 3
Service: 4
Stopped while traveling for work..Min outlets. Ordered at 740 via app food and hot drink… food sat for 15 min before my drink was ready smh ill skip this one next
Atmosphere: 2
Food: 3
Service: 1
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