Starbucks
2164 Millennium Blvd, Cortland
(330) 372-1497
Recent Reviews
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they make me the best chai every single day ❤️😬
Atmosphere: 5
Food: 5
Service: 5
The staff here are very cheerful and enthusiastic. While I was waiting for my order, a female staff member apologized and said my drink would be a little delayed, and she immediately gave me a card and said I could use it for my next order. I was genuinely surprised, and I think that's also how they make their customers happy.Thanks so much all 🥰🥰🥰
Atmosphere: 5
Food: 5
Service: 5
Bill is easily the most professional employee I've ever met at a drive thru window, hands down. I know my go-to latte is going to be top notch when Bill is working.
Also, I know Starbucks coffee is more expensive than Dunkin, etc, but you get what you pay for. My Starbucks drinks taste the same, every single time. Whenever I stop at Dunkin to save a buck or two, I'm always wondering if my coffee is going to taste like crap. It's almost like Starbucks baristas follow a specific recipe for each drink while Dunkin is out here just throwing in whatever ingredients they feel like, which ranges from employee to employee.
Food: 5
Used the drive thru and the order was correct with friendly service.
Atmosphere: 5
Food: 5
Service: 5
Poor low quality service. The order sat in the counter for 20mins after it was done and it was for a door dash. I will highly recommend that people do not come to the location 👁️
Was just there today asking them to remake a drink THEY MESSED UP ON and i was accused of lying about having a messed up drink so i could “get free stuff” the woman on the speaker was incredibly rude and i wont be back
I usually come here early Sunday mornings. The food and drinks are great! Bill who works the window is an absolute gem. He’s very pleasant and greets me on a first name basis.
Atmosphere: 5
Food: 5
Service: 5
Rude. Waited at the counter for 4-5 minutes to be helped without acknowledging us until we finally got helped. Told the lady at the counter that I have a diary sensitivity and my drink HAS to be made with oak milk, no other milk. She said ok. When my drink was made, I always verify with whoever made it to ensure it’s made with the correct milk because sometimes regular milk is used instead of what I requested. Another lady (who did not make my drink) asked if I needed something; I asked her if she could verify with the barista who made my drink to ensure it was with oat milk. She responds in such an unnecessary, rude, and embarrassing way (in front of 6 other customers) and stated, “if it says oat milk, then it was made with oat milk.” I responded and said that sometimes it’s not always made with the correct milk and I like to just verify. This small accident can make me incredibly sick and the lack of care I received was inappropriate and unsympathetic. Won’t be back again; I’ll find another Starbucks with more friendly/caring staff.
Atmosphere: 1
Food: 1
Service: 1
I love Starbucks! The pumpkin flavors are my favorite and Bill that works there is amazing and kind!
Atmosphere: 5
Food: 5
Service: 5
Busy location. They always get my drink right!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive thru was busy so I went inside ... Everything was fine until one of the baristas families showed up after I had placed my order and order drinks for the entire family... And the barista proceeded to make all her family members drinks before mine so I ended up waiting regardless of going inside. I'm sure you won't actually care about the review but it is what it is oh and my drink wasn't made for right either.
Service: 1
Staff is nice!
Crazy they close for a remodel and then open back up to be the slowest Starbucks around. Every time we spend 30min in the drive through line even if there's 2 or 3 cars, ridiculous!
I travel the US in my Rv for work and have been all over the country. This Starbucks is by far one of my top two stores. They greet me by name and always make my drinks perfect. It’s like coming home.
Coffee with a lot of sugar
Cappuccino is amazing
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