One star review due to the employee working drive thru tonight who hates his job and his life. Try to use a coupon and response is, “we are out and not doing any substitutions” in a non customer service friendly tone. Always problems at this location to the point we are done. Will drive to one further from our home in the future than keep dealing with this disaster.
Service: 1
Brody Dessecker
Get in and out of this location is a pain. But great, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Stephen Callahan
Was on way out of town to pay final respect to mother my beef and cheddar was very sloppy and my curly fries were not fresh...
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Roast Beef, Fries
Mj Bowles
New Hire is amazing and very nice and polite.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Helping others
10-11-24 I stopped at the drive thru window this afternoon and William was working and he was extremely polite. I got there $7 special and was great. Thank you, William and Arby's.
Atmosphere: 5
Food: 5
Service: 5
Christy Schersing
Ordered two chicken bacon Swiss sandwiches and the man at windows said it will be a minute we're making them "fresh" for you. So I got my order and drove down the street to work and opened the sandwich. WOW you can tell it was under a heat lamp for awhile, the lettuce was all wilted to nothing and the chicken was hard as a rock. Very disappointed.
Atmosphere: 3
Food: 1
Service: 3
Jason
Nasty place. Bad food. Horrible service. Dry meat.
Fast friendly service loved it can't wait to go back 2 chickens for $6 you can't beat it for lunch
Atmosphere: 5
Food: 5
Service: 5
Jacqui JARMOL
Went through the drive through. Got the 2 for 6 special. Order was correct. Server was very polite.
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Roast Beef
Joseph Blavatsky
Why is it whenever I specifically state I want crinkle fries, they always throw in one curly fry? Just stop it. And why do they never give you ketchup for the fries?
Dennis Roberts
Brandy deserves a lot of praise. I hope I have the correct location. My wife and I were headed back to Ann Arbor from Akron and stopped at this Arby's off of Route 8. My wife is a vegetarian and wanted a sandwich. Most times staff doesn't know how to respond or simply says, "we don't have a vegetarian sandwich," but this location was different. Brandy asked questions and worked with the menu to prepare a vegetarian sandwich. Thank you so much Brandy for helping us out and going above and beyond to make sure we were satisfied. I wish this Arby's was closer to home because it is hard to find people who are willing to work outside the box and accommodate dietary needs.
Atmosphere: 5
Food: 5
Service: 5
Jane Doss
Best Arby's I've been to. They were so friendly there, especially a man named Will. I will be back! Thank you for the yummy food, and your kindness Will and staff!
One star review due to the employee working drive thru tonight who hates his job and his life. Try to use a coupon and response is, “we are out and not doing any substitutions” in a non customer service friendly tone. Always problems at this location to the point we are done. Will drive to one further from our home in the future than keep dealing with this disaster.
Service: 1
Get in and out of this location is a pain. But great, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Was on way out of town to pay final respect to mother my beef and cheddar was very sloppy and my curly fries were not fresh...
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Roast Beef, Fries
New Hire is amazing and very nice and polite.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
10-11-24 I stopped at the drive thru window this afternoon and William was working and he was extremely polite. I got there $7 special and was great. Thank you, William and Arby's.
Atmosphere: 5
Food: 5
Service: 5
Ordered two chicken bacon Swiss sandwiches and the man at windows said it will be a minute we're making them "fresh" for you. So I got my order and drove down the street to work and opened the sandwich. WOW you can tell it was under a heat lamp for awhile, the lettuce was all wilted to nothing and the chicken was hard as a rock. Very disappointed.
Atmosphere: 3
Food: 1
Service: 3
Nasty place.
Bad food.
Horrible service.
Dry meat.
Atmosphere: 2
Food: 1
Service: 1
It was good for Arby's.
Food: 4
Service: 3
Food was good, service was also.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sliders, Potato Cakes
Staff is awesome ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sliders, Potato Cakes, Smokehouse Brisket, Arby's Signature Sandwiches, Crispy Chicken Sandwich, Roast Beef Slider, Classic Market Fresh Lemonade
Restaurantji Recommends
Fast friendly service loved it can't wait to go back 2 chickens for $6 you can't beat it for lunch
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through.
Got the 2 for 6 special.
Order was correct.
Server was very polite.
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Roast Beef
Why is it whenever I specifically state I want crinkle fries, they always throw in one curly fry? Just stop it. And why do they never give you ketchup for the fries?
Brandy deserves a lot of praise. I hope I have the correct location. My wife and I were headed back to Ann Arbor from Akron and stopped at this Arby's off of Route 8. My wife is a vegetarian and wanted a sandwich. Most times staff doesn't know how to respond or simply says, "we don't have a vegetarian sandwich," but this location was different. Brandy asked questions and worked with the menu to prepare a vegetarian sandwich. Thank you so much Brandy for helping us out and going above and beyond to make sure we were satisfied. I wish this Arby's was closer to home because it is hard to find people who are willing to work outside the box and accommodate dietary needs.
Atmosphere: 5
Food: 5
Service: 5
Best Arby's I've been to. They were so friendly there, especially a man named Will. I will be back! Thank you for the yummy food, and your kindness Will and staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries
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