12/20/24
Never returning to Hibachi Japan. Tonight was one of the worst dining experiences.
We had a large party for a birthday.
The service itself was passable except for the late delivery of everything. Our sushi was brought to us 3/4 of the way through the meal. Drinks were slow to be brought.
The actual hibachi chef was a nice person but clearly inexperienced. The other hibachi chef was finished cooking and had their guests completely served before ours was done with the rice! We were there for almost 3 hours. That’s unheard of in the hibachi world. The floor in the main dining area was extremely slippery and someone could easily have fallen.
The men’s bathroom was horrible as well. The lock on one stall was broken and the door couldn’t be shut. The sinks were disgusting. They were covered in a film of some kind. Not to mention that the bathrooms are right next to the waiting room! Everyone in the waiting room can hear everything! It sounded like guests were in the bathroom!
The parking outside is ridiculous. There’s nowhere easy to park, especially on a busier night.
The value of what you get here is terrible compared to other hibachi restaurants. If not for the birthday we would not be there. My wife and I will never be coming back. I would never recommend this restaurant. I have no idea how they’ve stayed in business.
Chelsa Marie
Second time here last night. Celebrated my daughter’s 10th birthday! The chef on was amazing he did this train smoke and sound out of the onion volcano it was my fave part. He even handled a ladies allergies to pepper, sesame seeds and seafood really well. (Sucked for the rest of us lol) but I know that can’t be easy if you have a flow. Food was excellent and I like how this place does not put egg in their fried rice! Their little sherbet dessert at the end is my fave part!
Jeffrey Schueller
We had a good time, met a nice couple, and had great food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Scallops
jeri lance
We try to go there 2x's a year for special occasions. Absolutely my favorite. Cooks and waitresses are great.
Dietary restrictions: They make it a point to cater to food allergies.
Parking: Be ready to eat a lot of good food.
Recommended dishes: Chicken and Steak Hibachi
Chrissi Anderson
Have had a great experience every time.
Atmosphere: 5
Food: 5
Service: 5
Christy Markel
We have been to this place quite a few times… And today was by far The worst service we ever had. We were a party of nine. We got there at six and we didn’t get seated until a little after eight. Then our chef totally focused on a lady on one corner & didn’t interact with any of us. Did none of the shrimp throwing, none of the entertaining at all. Overcooked a couple of the fillets. Then the ribeye I got, and two of the fillets that the other members of our group got, were horrible cuts of meat, so much fat on them. It was terrible. Then the chef got a terrible attitude with one of our group members and just made the experience Absolutely terrible. Got there at six and didn’t leave till 10! Worst experience ever had there.
Atmosphere: 1
Food: 1
Service: 1
Amber
Everything was amazing! The bartender/ manager with the long black hair was very helpful with everything and made sure our dinner was exceptional.
Frances Peck
Where to start. One. The guy making the sushi, had long hair and facial hair. He was NOT wearing any kind of hair net. Two. The plates were covered in a greasy film. Got an app of gyoza, the sauce was not what was expected, it was sour. The soup was good but why was there the hard lo mein noodles in it? The salad was super bitter It took forever to get silverware. And the time it took to get a chef out was insane. We were sat at 8. Had to wait to make sure no one else was arriving… it was after 9 by the time the chef came out. If I wanted to wait that damn long, I would stayed home to cook. And honestly. The food was subpar.
Atmosphere: 2
Food: 2
Service: 3
Marsha Zarobski
Very nice atmosphere. All employees were friendly and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Shrimp Scallop Hibachi with E, It Was Several Actually He Was Cooking Steaks Chicken and Shrimp All at the Same Time
kim smith
Positives about our experience: the waitress and grill chef were very nice and attentive. It ends there. we arrived at 5 pm with only one other couple waiting to be seated. they were there for anniversary and we were there for birthdays. As soon as I walked into the restaurant I am hit very hard with rotten bathroom smell - it was so bad, like an outhouse smell. It was so intense. the kid at the check in desk did not engage with any of us and there was no point in making a comment to him (can't believe none of the employees did not notice how rank the bathrooms smelled) - where was the manager? . walking back to our table the floor felt sticky, like when you mop a floor with old dirty water. I wish I could have turned around and went somewhere else but it was not possible The food tasted okay. I am going to contact manager about the situation (if they take my call).
Always a good time. Other guests get a little loud but not a big problem.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken and Steak Hibachi, Chicken and Fried Rice, Onion Soup, Fortune Cookie
Ryan Flaherty
Food is amazing you get large portions the chefs are amazing I love coming here when I get the chance.
Atmosphere: 5
Food: 5
Service: 5
Melissa Barry
Horrible experience. We attempted to make reservations and call ahead of time for a large group. They don’t take reservations. When we called, no answer. We got in line 20 minutes before they opened and were 3rd in line. We were told that it would be an hour and a half wait. Because other people had called and been given priority seating. Though they didn’t extend that option to our group. 100% do NOT recommend. Will not give them any business. If you can’t treat a group of special needs kids decently I want nothing to do with them hat establishment. I hope other people think twice before going to that restaurant.
Atmosphere: 1
Food: 1
Service: 1
Lauren Stammitti
Terrible experience. First we got there and sat at the bar because we wanted to watch the baseball game. The bartender told us if we wanted actual food (not just sushi) that we’d have to be sat at a table. We asked if we could just do our dinner as takeout and she said that was not an option either, so we decided to move to an actual table where we could no longer see the tv. We put the game on our phone and sat it between us and the couple we got seated next to at the hibachi table because they wanted to watch the game as well. We got seated at and finally got the sushi we had ordered at 9:10. At 9:50 (40 min after our appetizer) the cook comes out to start prepping out, why it took 40 minutes between appetizers to meal is beyond me since they weren’t busy. As soon as the cook began to light the grill he realized the hood was dirty and went to grab someone to clean it off (this is supposed to be done before or after the shift, not while people are at the dinner table). GIANT clumps of gunk started falling out everywhere dropping on the grill and area we’re about to eat in, it was so nasty the lady next to me started making loud gagging noises. One of the hood panels then slipped out of the kid cleaning its hand, launched backwards right where I was sitting and knocked two full glasses of water all over me and our phones that were sitting on the table for the game. (My phone has water damage now due to it already having a crack). Couple inches higher and it would have hit me in the face. Not one employee began to apologize, ask if I was okay, or ask if they could get me a towel. They all just sat there looking at it and one went to get a mop. There was like 5-6 employees that came over and not ONE asked if they could help me. So we left at 10 with hungry stomachs just in time for all other restaurants to be closed. I’ve worked in restaurants for 8+ years, I’ve also worked in a hibachi sushi place. Accidents happen and people make mistakes, but this was just so ridiculous. I have never written a review before let alone a bad one, but hibachi Japan is dirty and their staff doesn’t care for the satisfaction of their customers, forget about safety.
Atmosphere: 2
Food: 2
Service: 2
Joe Lepoidevin
Every time I call they tell me they don't do carry out well they say they do just not today. Place is going downhill
12/20/24 Never returning to Hibachi Japan. Tonight was one of the worst dining experiences. We had a large party for a birthday. The service itself was passable except for the late delivery of everything. Our sushi was brought to us 3/4 of the way through the meal. Drinks were slow to be brought. The actual hibachi chef was a nice person but clearly inexperienced. The other hibachi chef was finished cooking and had their guests completely served before ours was done with the rice! We were there for almost 3 hours. That’s unheard of in the hibachi world. The floor in the main dining area was extremely slippery and someone could easily have fallen. The men’s bathroom was horrible as well. The lock on one stall was broken and the door couldn’t be shut. The sinks were disgusting. They were covered in a film of some kind. Not to mention that the bathrooms are right next to the waiting room! Everyone in the waiting room can hear everything! It sounded like guests were in the bathroom! The parking outside is ridiculous. There’s nowhere easy to park, especially on a busier night. The value of what you get here is terrible compared to other hibachi restaurants. If not for the birthday we would not be there. My wife and I will never be coming back. I would never recommend this restaurant. I have no idea how they’ve stayed in business.
Second time here last night. Celebrated my daughter’s 10th birthday! The chef on was amazing he did this train smoke and sound out of the onion volcano it was my fave part. He even handled a ladies allergies to pepper, sesame seeds and seafood really well. (Sucked for the rest of us lol) but I know that can’t be easy if you have a flow. Food was excellent and I like how this place does not put egg in their fried rice! Their little sherbet dessert at the end is my fave part!
We had a good time, met a nice couple, and had great food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Scallops
We try to go there 2x's a year for special occasions. Absolutely my favorite. Cooks and waitresses are great.
Dietary restrictions: They make it a point to cater to food allergies.
Parking: Be ready to eat a lot of good food.
Recommended dishes: Chicken and Steak Hibachi
Have had a great experience every time.
Atmosphere: 5
Food: 5
Service: 5
We have been to this place quite a few times… And today was by far The worst service we ever had. We were a party of nine. We got there at six and we didn’t get seated until a little after eight. Then our chef totally focused on a lady on one corner & didn’t interact with any of us. Did none of the shrimp throwing, none of the entertaining at all. Overcooked a couple of the fillets. Then the ribeye I got, and two of the fillets that the other members of our group got, were horrible cuts of meat, so much fat on them. It was terrible. Then the chef got a terrible attitude with one of our group members and just made the experience Absolutely terrible. Got there at six and didn’t leave till 10! Worst experience ever had there.
Atmosphere: 1
Food: 1
Service: 1
Everything was amazing! The bartender/ manager with the long black hair was very helpful with everything and made sure our dinner was exceptional.
Where to start. One. The guy making the sushi, had long hair and facial hair. He was NOT wearing any kind of hair net. Two. The plates were covered in a greasy film. Got an app of gyoza, the sauce was not what was expected, it was sour. The soup was good but why was there the hard lo mein noodles in it? The salad was super bitter It took forever to get silverware. And the time it took to get a chef out was insane. We were sat at 8. Had to wait to make sure no one else was arriving… it was after 9 by the time the chef came out. If I wanted to wait that damn long, I would stayed home to cook. And honestly. The food was subpar.
Atmosphere: 2
Food: 2
Service: 3
Very nice atmosphere. All employees were friendly and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Shrimp Scallop Hibachi with E, It Was Several Actually He Was Cooking Steaks Chicken and Shrimp All at the Same Time
Positives about our experience: the waitress and grill chef were very nice and attentive. It ends there. we arrived at 5 pm with only one other couple waiting to be seated. they were there for anniversary and we were there for birthdays. As soon as I walked into the restaurant I am hit very hard with rotten bathroom smell - it was so bad, like an outhouse smell. It was so intense. the kid at the check in desk did not engage with any of us and there was no point in making a comment to him (can't believe none of the employees did not notice how rank the bathrooms smelled) - where was the manager? . walking back to our table the floor felt sticky, like when you mop a floor with old dirty water. I wish I could have turned around and went somewhere else but it was not possible The food tasted okay. I am going to contact manager about the situation (if they take my call).
Atmosphere: 1
Food: 3
Service: 4
Restaurantji Recommends
Always a good time. Other guests get a little loud but not a big problem.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken and Steak Hibachi, Chicken and Fried Rice, Onion Soup, Fortune Cookie
Food is amazing you get large portions the chefs are amazing I love coming here when I get the chance.
Atmosphere: 5
Food: 5
Service: 5
Horrible experience. We attempted to make reservations and call ahead of time for a large group. They don’t take reservations. When we called, no answer. We got in line 20 minutes before they opened and were 3rd in line. We were told that it would be an hour and a half wait. Because other people had called and been given priority seating. Though they didn’t extend that option to our group. 100% do NOT recommend. Will not give them any business. If you can’t treat a group of special needs kids decently I want nothing to do with them hat establishment. I hope other people think twice before going to that restaurant.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience. First we got there and sat at the bar because we wanted to watch the baseball game. The bartender told us if we wanted actual food (not just sushi) that we’d have to be sat at a table. We asked if we could just do our dinner as takeout and she said that was not an option either, so we decided to move to an actual table where we could no longer see the tv. We put the game on our phone and sat it between us and the couple we got seated next to at the hibachi table because they wanted to watch the game as well. We got seated at and finally got the sushi we had ordered at 9:10. At 9:50 (40 min after our appetizer) the cook comes out to start prepping out, why it took 40 minutes between appetizers to meal is beyond me since they weren’t busy. As soon as the cook began to light the grill he realized the hood was dirty and went to grab someone to clean it off (this is supposed to be done before or after the shift, not while people are at the dinner table). GIANT clumps of gunk started falling out everywhere dropping on the grill and area we’re about to eat in, it was so nasty the lady next to me started making loud gagging noises. One of the hood panels then slipped out of the kid cleaning its hand, launched backwards right where I was sitting and knocked two full glasses of water all over me and our phones that were sitting on the table for the game. (My phone has water damage now due to it already having a crack). Couple inches higher and it would have hit me in the face. Not one employee began to apologize, ask if I was okay, or ask if they could get me a towel. They all just sat there looking at it and one went to get a mop. There was like 5-6 employees that came over and not ONE asked if they could help me. So we left at 10 with hungry stomachs just in time for all other restaurants to be closed. I’ve worked in restaurants for 8+ years, I’ve also worked in a hibachi sushi place. Accidents happen and people make mistakes, but this was just so ridiculous. I have never written a review before let alone a bad one, but hibachi Japan is dirty and their staff doesn’t care for the satisfaction of their customers, forget about safety.
Atmosphere: 2
Food: 2
Service: 2
Every time I call they tell me they don't do carry out well they say they do just not today. Place is going downhill
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