Hibachi Xpress Cuyahoga Falls
920 Munroe Falls Ave, Cuyahoga Falls
(234) 334-0036
Recent Reviews
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Delicious food and top notch customer service! Will definitely eat here again! If you like ginger make sure to get a side of ginger sauce, Amelia (sp?) makes it herself and it’s yummy!
Atmosphere: 5
Food: 5
Service: 5
Amilia was amazing. The sauces are the best in NE Ohio. The hibachi chicken was really good. Moist and flavorful! My new favorite carry out.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Hibachi, Yum Yum Sauce
They don't even pick up the phone, tried calling multiple times, then when they do answer they hang up on you. Tired of incompetence
Food: 4
Service: 1
Delicious food and the woman who works there is very nice. This place matches any other hibachi restaurants out there.
Atmosphere: 5
Food: 5
Service: 5
They don’t disappoint! Everything is good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Hibachi
My first time going here and I was pleasantly surprised ??Emillia was engaging, and wonderful as she took our order and cooked our food??the food was well seasoned and tasted delicious ? will definitely be going back to support this business !!
Atmosphere: 5
Food: 5
Service: 5
Food Was Amazing & Getting What I Paid For Is The Best Part. The Cook Has Great Charisma & Her Customer Service Is Just As Great. Store Is Very Clean Every Time You Walk In & The Smell Of The Food Makes It 10x More Satisfying.
Atmosphere: 5
Food: 5
Service: 5
I’m always honest with my reviews yes the food did taste good and the lady let me know it would be good, because she said she was cooking. And since change of ownership the restaurant is much cleaner. She told me it would be 15 minutes it took well over twenty but that’s not the problem. Because I’m always willing to wait for good service, good food, and value. The problem is I must not have tipped her well enough because a lady was coming in after me to order and she apparently got 2 of exactly the one same thing I got. When the food was finished after I returned in 15 minutes and waited another 10. There were three containers lined up and the lady cooked the chicken because our orders were done at the same time. She put an equal amount of chicken in each container which was not even close to what you’re supposed to get and nothing compared to any other hibachi restaurant. I said nothing because I didn’t want to seem greedy but I want to get my moneys worth. She preceded to freely say oh I didn’t make enough chicken went to the fridge to get raw chicken stood there and cut it up real quick. Walked back over put it on the grill. I’m thinking well I was here first she’s probably going to take something from the rude lady’s container and give it to me then finished making the rest of the chicken and give it to the lady since I ordered first. She didn’t she just took the vegetable off the grill which weren’t many either. Put them in my box and said here’s your order while she preceded to cook the other lady the right amount. Yes I’m probably being a Karen sorry all Karen’s, but I want to get what I paid for. And the order had barely any vegetables, couple pieces of meat and a whole lot of rice. Personally I just wanted to leave a review and warn you, that you better tip big to get your value but when you’re tipping big you won’t get your value so it’s a no win situation. Most places I tip very very well but I always hate doing it before I get my food. For all you money hungry people that won’t do anything unless they know before hand they get a tip. Most people tip, but we like doing it afterwards. And you may get a surprise for superior service. Just saying. Even in non tipped jobs like this I always tip generously at the end and I know because I’ve been told. Service sucks anymore! I just want value and decent food. And I actually did even tip at the beginning that’s the kicker I always do. I’m just generous when I feel they go above and beyond.
Atmosphere: 1
Food: 2
Service: 2
Amazing! Steak cooked perfect. Double chicken loved by a picky eater! Yum yum sauce so good! Desserts to die for! Staff is so pleasant and funny! Will be a returning customer!!!
Nicest people I have ever met and the food is amazing !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tried for first time. Nothing outstanding. Average hibachi.
Atmosphere: 3
Food: 3
Service: 5
Soooo good ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Hibachi, Yum Yum Sauce
The new owner is awesome! She has great customer service and her food is excellent! I like the previous owner but she has outdone him ten folds, bigger proportions, and way cleaner store! Definitely give it a try!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Hibachi, Trio, Yum Yum Sauce
The Woman who took my order was great. She also prepared the food. She has to do it all.
I paid for extra veggies and didn't get them. I ordered in store, took about 22 minutes to receive my food. My main issue was not getting what I paid for. She might be better with some help. The food was good except the missing Extra veggies
Atmosphere: 3
Food: 3
Service: 4
Excellent hibachi the home made sauces are so good will be back for more yummy food
Atmosphere: 5
Food: 5
Service: 5
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