McDonald's
482 Howe Ave, Cuyahoga Falls
(330) 923-9350
Recent Reviews
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Fresh food
Atmosphere: 3
Food: 3
Service: 3
For it being the start of lunch, the Fry's were luke warm and unsalted, and burgers were dry like the meat had been sitting there for awhile, the staff was friendly though.
Food: 2
Service: 5
The manager Michelle is very rude with customers coke was out I order coke her reply was there is a sign in door and didn't inform employee all coke was out then had and attitude about it with me so I decided to give another try today 2/04/25 as much as they charge for biscuits gravy what's this barely gravy not even covering biscut wish I could post pic manage packet it up and they forgot one of my orders
Food: 1
Have came through here maybe 5 different times during lunch the past year and the ice cream machine has never been working
I've been stopping here every other week and they are actually pretty good for breakfast And lunch. The people are very pleasant
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Filet-O-Minnow
It's McDonald's...you know what you are getting. Best fries!
Food: 5
Recommended dishes: French Fries, Crispy Chicken Sandwich, Cheeseburger
i work here so i think its fair i give it 5/5
Atmosphere: 5
Food: 5
Service: 5
This location was already struggling with quality control before covid, now it seems non-existent. The last 4 times in a row that I've been here they've left items out of my order. Also the food seems old more and more frequently. With no lobby to worry about there should be no reason for poor quality control.
Update 10-13-24, 5:14-5:47 pm. 30 minutes to get "fast food" in a dirty establishment. Shut it down.
Atmosphere: 1
Food: 1
Service: 1
Waited 30 minutes for cold food and service is just terrible
Atmosphere: 2
Food: 1
Service: 1
Stood in lobby with my 5 yr old grandson for 45 minutes I was ignored over and over. Just to be told order was canceled. It wasn't so had to continue to wait for someone to give me a refund
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
this is the fastest McDonald's in the city, their fries are always perfect, I never have to worry about my soda being out of stock, the bathrooms are always clean, staff is friendly, this is the best McDonald's
Atmosphere: 5
Food: 5
Service: 5
Waited nearly 20 mins bc yall so slow. This is a Druve-Thru! Meaning food is ready. Also if someone orders thru the mobile app have their food ready in a bag so when we pull it we grab and go.
Atmosphere: 1
Food: 1
Service: 1
What's the point of ordering ahead of you still have to sit and wait for 20+ minutes when there's no one in line or at the store because the employees rather play around in the back this is a reoccurring issue as well as my orders constantly messed up or missing items even after remaking it they still can't read and mess the entire order up
Atmosphere: 1
Food: 1
Service: 1
Ordered breakfast on app before 10:30am and arrived after 10:30 to pick up my food and was told my order was canceled because breakfast was over. I said but I already ordered it and it should just be here, don't u start making the food when the order comes thru? They did not give me a response and just said I will receive a refund. I said I ordered the food beforehand so it would be ready when I got here. I was told I had to pick it up before 10:30. My question is what happened to the food they made for my order????? Was it just thrown away? Couldn't it just sit there until I got there? Why do I have to pick it up before 10:30? It's not like I asked to have breakfast made after 10:30, u were already making and serving breakfast. It couldn't just sit in the bag on the counter????? I do NOT understand this and will be making a formal complaint.
If I could give 0 stars I would. Worst customer service I have ever experienced in my life. They must hire anyone now a days cause the young girl at the window treated my mother like dirt. All because we asked for BBQ sauce since none was put in our bag. Told us that we had to pay extra for sauce that was already on our bill. Lady gave us one sauce for 16 nuggets and slammed the window in our face. She's lucky my kids were in the car. This is why we prefer Burger King to McDonald's.
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