Just too expensive for someone who eats a good amount of food
Atmosphere: 3
Food: 4
Service: 4
Brian Bell
Food is horrible I mean if your on a lean clean diet go for it
Atmosphere: 5
Food: 1
Service: 3
Joshua Buell
The staff are super polite and hard working. Too bad their company doesnt have good food. Thats the only bad thing imo.
Atmosphere: 5
Food: 1
Service: 5
Emily Schreiber
not very personable employees, pretty awkward interaction. would have appreciated “have a nice day” or something
DaNitra Whiteside
The lady who was fixing the food was rude and very volatile. She gave an older gentleman 2 plates, and he was struggling to carry them . We were standing there, so we helped him because he was really shaking, not to mention he had a 3rd plate to come back for. So by accident, I touched the wrong plate.. I didn't breathe on it or contaminate it. But the lady who, by the way, was not following protocols started slamming and throwing things until her informed her she was not going to be rude or crass and she needed to lose the attitude. Then, she went back to being appropriate. I understand she was frustrated ,but you slamming a wooden sticks on the counter and slamming things is very inappropriate and bad customer service and very threatening. I will drive the extra 8 miles to the brimfield panera before I go there again.
Atmosphere: 2
Food: 4
Service: 1
Michaelroni420
Excellent Café with friendly staff and good food and drinks with a chill atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar, Caesar Salad, Sandwich and Soup Mac
marcus kennedy
Lazy teen galore. Had to wait in line for 10 minutes while a confused old woman mindlessly wondered on what she wanted to eat at the register. 3 people sat at the bakery bickering about gods knows what while they could’ve been ringing me out.
Candise Jenell
STEVIN was exceptionally friendly and suggested his favorite drink with blueberry, lavender and lemonade.
I had the new chili bowl. It is the best chili I’ve had in a very long time from a restaurant other than my own. I wish they offered more chili and less bread when they scoop the bowl. I see now why some people order them separately.
Today. I met the general manager. Good experience; but Stevin made it great!
Vegetarian options: Lots of salad options and items from the bakery
Dietary restrictions: Very clear communication about allergens and ingredients
Parking: Lots of parking
Kid-friendliness: Kid friendly, high chairs
Wheelchair accessibility: Completely accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Broccoli Cheddar, Chicken Noodle, Cinnamon Crunch Bagel, Bistro French Onion Soup, Cheddar Broccoli Soup, Chips, Caesar Salad, Sandwich and Salad
Linda Britt
The quality of the food has really deteriorated over the past few months, and the price is beyond what it's worth to eat there.
Atmosphere: 4
Food: 1
Service: 3
ken henwood
They didn't hire me but the place looked clean
Atmosphere: 4
Dale Thomas
I like the atmosphere at Panera. Especially the ones the have a fireplace in the winter.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Greek Salad
Kathy Menditto
Had a catering order for an evening meeting, that was to be delivered. Order did not arrive at the allotted time, so I called the restaurant. The Manager was very rude and said they thought the order was for pick up, even though it clearly said delivery on the order. We waited another 30 minutes before calling again, and we were told the driver was out and was hung up on. Waited another 10 minutes and called again to cancel the order. Manager hung up on me for a second time.
Just too expensive for someone who eats a good amount of food
Atmosphere: 3
Food: 4
Service: 4
Food is horrible I mean if your on a lean clean diet go for it
Atmosphere: 5
Food: 1
Service: 3
The staff are super polite and hard working. Too bad their company doesnt have good food. Thats the only bad thing imo.
Atmosphere: 5
Food: 1
Service: 5
not very personable employees, pretty awkward interaction. would have appreciated “have a nice day” or something
The lady who was fixing the food was rude and very volatile. She gave an older gentleman 2 plates, and he was struggling to carry them . We were standing there, so we helped him because he was really shaking, not to mention he had a 3rd plate to come back for. So by accident, I touched the wrong plate.. I didn't breathe on it or contaminate it. But the lady who, by the way, was not following protocols started slamming and throwing things until her informed her she was not going to be rude or crass and she needed to lose the attitude. Then, she went back to being appropriate. I understand she was frustrated ,but you slamming a wooden sticks on the counter and slamming things is very inappropriate and bad customer service and very threatening. I will drive the extra 8 miles to the brimfield panera before I go there again.
Atmosphere: 2
Food: 4
Service: 1
Excellent Café with friendly staff and good food and drinks with a chill atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar, Caesar Salad, Sandwich and Soup Mac
Lazy teen galore. Had to wait in line for 10 minutes while a confused old woman mindlessly wondered on what she wanted to eat at the register. 3 people sat at the bakery bickering about gods knows what while they could’ve been ringing me out.
STEVIN was exceptionally friendly and suggested his favorite drink with blueberry, lavender and lemonade.
I had the new chili bowl. It is the best chili I’ve had in a very long time from a restaurant other than my own. I wish they offered more chili and less bread when they scoop the bowl. I see now why some people order them separately.
Today. I met the general manager. Good experience; but Stevin made it great!
Atmosphere: 4
Food: 5
Service: 5
the pastries were not fresh, they were stale
Salad was ok
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Great, quick service. The food met my standards
Vegetarian options: Lots of salad options and items from the bakery
Dietary restrictions: Very clear communication about allergens and ingredients
Parking: Lots of parking
Kid-friendliness: Kid friendly, high chairs
Wheelchair accessibility: Completely accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Broccoli Cheddar, Chicken Noodle, Cinnamon Crunch Bagel, Bistro French Onion Soup, Cheddar Broccoli Soup, Chips, Caesar Salad, Sandwich and Salad
The quality of the food has really deteriorated over the past few months, and the price is beyond what it's worth to eat there.
Atmosphere: 4
Food: 1
Service: 3
They didn't hire me but the place looked clean
Atmosphere: 4
I like the atmosphere at Panera. Especially the ones the have a fireplace in the winter.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Greek Salad
Had a catering order for an evening meeting, that was to be delivered. Order did not arrive at the allotted time, so I called the restaurant. The Manager was very rude and said they thought the order was for pick up, even though it clearly said delivery on the order. We waited another 30 minutes before calling again, and we were told the driver was out and was hung up on. Waited another 10 minutes and called again to cancel the order. Manager hung up on me for a second time.
Atmosphere: 1
Food: 1
Service: 1
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