Tropical Smoothie Cafe

2012 Portage Trail, Cuyahoga Falls
(234) 678-3651

Recent Reviews

Ciara Morris

Horrible customer service from the general manger , açaí bowl wasn’t properly made. Fruit was old.

Atmosphere: 1

Food: 1

Service: 1

Ahmad Jeuil

I love the menu however the employees have an odor and wear dirty uniforms. It’s unsanitary to me and I’m sure that is why my pregnant wife became ill after eating there.

Atmosphere: 1

Food: 3

Service: 1

Boujee Dre

The staff is cool and I’m a smoothie lover, I always add some type of extra healthy supplement to my

Atmosphere: 5

Food: 5

Service: 5

Sydney Tuttle

Siara’s Beanies are so cute, they’re so fun and make my day. She has the best customer service ever. She keeps me coming in.

Atmosphere: 5

Food: 5

Service: 5

Nilam Khanal

Very well and maintained place. Super great staff and awesome customer service! The person who rang me up was Prekshya, she was amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chipotle Chicken Club

Zoë Culver

WARNING ⚠️ DO NOT work for this company the owner is in to far over their head this location has no manager at it all that works here are minors. I don't work here anymore yet for some reason they still have me down as an employee and active. I really wish I could go back in time and then never had applied here. Do even eat here the employees are all under the age of 22 and their hygiene skills are extremely terrible. The people who own this location are horrible when I started I got no training on the food station yet they kept leaving me there with minors who can't cook leaving me there stressed and embarrassed. Jessica or Nicole I don't know who owns this place but they clearly don't know how to run a business. I just want my life to go back to how it was before I even got hired. Everyone who's I believe in charge is extremely rude. It's on them because they can't hire anyone who is personal. Just a bunch of kids. This is towards whoever is the manager here don't hire children who think everything is a joke. This is the most unprofessional place I've ever worked at they support ableism. Overall my first experience here was extremely pleasant but then the manager left and at that point I should've left aswell. Just because chains like this etc. are always looking for someone to invest into buying one MAKE SURE YOU HAVE SOME EDUCATION IN BUSINESS! I highly and strongly suggest that if you're over the age of 18 DO NOT WORK HERE! You'll be surrounded by children. This rating is a ZERO STARS.

Brooke Bogdan

horrible horrible food, cold, packed with sauce. if you’re tempted to get a wrap from here i suggest drinking a bottle of ranch and buffalo sauce instead…same thing. chicken had really strange texture. disappointing.

John Henry

The place is terrible. Food and drinks are absolutely wonderful. If staff had any clue what they were doing. The wait is absolutely off the wall, and the lies are even worse. Point blank will tell you to your face it will be out in just a few minutes only for myself to realise they still weren't making it 10min after the fact. I wouldn't recommend it to anyone.

Anon Reviewer

This is my favorite smoothie place. Always so refreshing!

Patricia Boudreau

My granddaughter and I love their smoothies

Ro Brown

workers here should change gloves going from register to making food! Smoothie was good!

Kristopher Caver

Service was slow, they never told me when my food was ready

Mandy Spencer

One of my favorites but have to drive 15 minutes to next town and they have reward app

Aimee Moore

I love the food and smoothies here and visit often on my lunch break. Today however was not a good experience. There was a brand new employee working and trying to take me and my co workers order. He informed us that it was his first day. There were 2 others employees working and were not helping him at all. I felt very bad for the new employee and he had to ask for help ringing in our orders 4 times. Why would the seasoned employees not stay with him and train him and help him complete the orders instead of having to walk back 4 times. He was getting upset and I think embarrassed and really just needed some help. Maybe if the employees were not wearing ear buds and too busy talking they could help train new employees.

Meriah Taylor

Always clean, food is fresh. Employees here are very considerate and helpful. Caribbean hell wrap is a must try.

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