Service was the issue. Seemed no one knew how to use the register
Atmosphere: 4
Food: 4
Service: 1
Larry Huff
The food was terrible it was cold and the chicken nuggets looked and tasted like they had laid around and dried out! Very disappointed! Worse meal ever
Food: 1
Aaron Frazier
The 2 ladies working the second drive through window at noon on 10/30/24 are quite rude. First when placing my order the lady interrupted me 3 different times, if she just shut up she would hear that I want it a single, medium, with a coke. Then at the window I asked for salt and ketchup. She handed me the salt and 3 packets of ketchup. I asked if I could have a couple more ketchup, she got at attitude and grabbed an entire handful of ketchup (15 packets) and all but threw them at me.
Atmosphere: 1
Food: 5
Service: 1
April Hamey
Nice service. We have never had any issues with the Wendy's off of 30 in Dalton.
Atmosphere: 5
Food: 4
Service: 5
Martha Sander
Tonya was so nice
Kid-friendliness: My kid love the big bags
Food: 5
Service: 5
Veronica Menges
Took my order to go but Wendy's forgot my taco chips and I had ordered a taco salad
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: French Fries
Sabrina oddo
Customer service could be better
Atmosphere: 3
Food: 4
Service: 2
Douglas Kendle
The food was awful coffee was awful potatoes were terribly salty I’m very disappointed with this visit. Going back to McDonald’s!!!
Food: 1
Service: 5
Shelly Hayberg
Stopped by after a sports game on our way home to grab dinner. The employees were working hard and the food was fresh! We appreciate the hard work!
Atmosphere: 5
Food: 5
Service: 5
Jason Ink
Seriously overpriced‼️over $12 for a combo meal?? Get outta here‼️
I frequent this location. Service has always been spotty when it comes to worker attitudes. Some workers are personable and others just aren't social, which is fine, I don't expect service with a smile. Today I had by far the worst experience I have had with someone in the service industry. I made the mistake of pulling to the second window and not the first, mainly because their first drive through window isn't typically open. The cashier opens the window stating First Drive Thru Window, First! Nothing like being shamed for making a honest mistake. I quickly apologized. Unfortunately I already handed her my card or I would have just driven off. If someone has thay much difficulty managing their temper they don't belong in customer service. I have brain fog from chronic health issues and was made to feel like such an idiot that I started crying. Lovely way to start my day. Please speak to this employee. What if she does this to someone hard of hearing? Again, we make mistakes. Sorry walking all of 10 feet ruined your morning, but your treatment of me ruined my entire day.
Service: 1
Christine Casey
I went thru the drive thru the young girl was rude no smile nothing she needs to work a different line so not to have direct contact with customers or find a different place to work
Atmosphere: 1
Food: 5
Service: 1
Jeremy Norris
Great food and great service !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
Liz Morris
But getting too expensive. So don't be going out as much!?
Service was the issue. Seemed no one knew how to use the register
Atmosphere: 4
Food: 4
Service: 1
The food was terrible it was cold and the chicken nuggets looked and tasted like they had laid around and dried out! Very disappointed! Worse meal ever
Food: 1
The 2 ladies working the second drive through window at noon on 10/30/24 are quite rude. First when placing my order the lady interrupted me 3 different times, if she just shut up she would hear that I want it a single, medium, with a coke. Then at the window I asked for salt and ketchup. She handed me the salt and 3 packets of ketchup. I asked if I could have a couple more ketchup, she got at attitude and grabbed an entire handful of ketchup (15 packets) and all but threw them at me.
Atmosphere: 1
Food: 5
Service: 1
Nice service. We have never had any issues with the Wendy's off of 30 in Dalton.
Atmosphere: 5
Food: 4
Service: 5
Tonya was so nice
Kid-friendliness: My kid love the big bags
Food: 5
Service: 5
Took my order to go but Wendy's forgot my taco chips and I had ordered a taco salad
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: French Fries
Customer service could be better
Atmosphere: 3
Food: 4
Service: 2
The food was awful coffee was awful potatoes were terribly salty I’m very disappointed with this visit.
Going back to McDonald’s!!!
Food: 1
Service: 5
Stopped by after a sports game on our way home to grab dinner. The employees were working hard and the food was fresh! We appreciate the hard work!
Atmosphere: 5
Food: 5
Service: 5
Seriously overpriced‼️over $12 for a combo meal?? Get outta here‼️
Restaurantji Recommends
I frequent this location. Service has always been spotty when it comes to worker attitudes. Some workers are personable and others just aren't social, which is fine, I don't expect service with a smile. Today I had by far the worst experience I have had with someone in the service industry. I made the mistake of pulling to the second window and not the first, mainly because their first drive through window isn't typically open. The cashier opens the window stating First Drive Thru Window, First! Nothing like being shamed for making a honest mistake. I quickly apologized. Unfortunately I already handed her my card or I would have just driven off. If someone has thay much difficulty managing their temper they don't belong in customer service. I have brain fog from chronic health issues and was made to feel like such an idiot that I started crying. Lovely way to start my day. Please speak to this employee. What if she does this to someone hard of hearing? Again, we make mistakes. Sorry walking all of 10 feet ruined your morning, but your treatment of me ruined my entire day.
Service: 1
I went thru the drive thru the young girl was rude no smile nothing she needs to work a different line so not to have direct contact with customers or find a different place to work
Atmosphere: 1
Food: 5
Service: 1
Great food and great service !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
But getting too expensive. So don't be going out as much!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Fries
Best Wendy’s fries I ever had
Atmosphere: 5
Food: 5
Service: 5
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