The cashier on front counter is my absolute favorite restaurant employee! I previously would frequent a different chain because he was there. His warm smile with his golden teeth and sincere appreciation of his customers is something that you do not get everywhere. So very glad that you guys found him! He's an MVP! The food was also good. Will definitely be back! ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Tammy Ferguson
Wanna let everybody know don’t go to Arby’s on Kettering Boulevard. I waited over 12 minutes for a sandwich went and asked for a refund. The manager was outside fighting with another employee and commenced to tell me that I had to wait till she was done with her conversation before she would go back in the store and give me my refund so I got no food no refund the manager was very disrespectful and they lost all my business. I will never go to Arby’s again.
Atmosphere: 1
Earl Hopkins
The lady was very nice. The food was good but it is crazy that you guys don’t have no air in there and that them poor people are working in there in the heat like that it’s 97° outside so what does it make it in the kitchen? I was gonna dine in, but it was warm in the dining room. Also, I’m coming out of the heat to eat somewhere and I’m sweating myself. All the money corporate make, and you guys don’t have no air in there. You should be thankful. You have employees that stay there and work through that The poor girl taking my order was sweating That’s just crazy to me. It’s not like you guys didn’t know someone was around the corner.
Atmosphere: 1
Food: 5
Service: 5
Kasey Hensley
Went inside to order food and use restroom. Filled trash bags and trash can holders were open blocking the hall. No worker cleaning at that moment. Worker behind the counter, looked at me as I was waiting to order and tinkered around and then went to the back to help. The worker that walked away from me seamed agitated and I can see that but to look at me and walk away. That’s just rude.
Atmosphere: 1
Service: 1
Britnie Patrick
If you are looking for poor customer service stop by this location. Im not sure I will actually be back. Not being advised of the price ever before getting to the window, being advised of total at window, they just take payment without even offering to provide receipt for proof of purchase. When I asked for my receipt I was provided the most unsettling look on the drive thru ladies face. after shutting the drive thru door and going to the front register to reprint my receipt she advised her coworker I requested a receipt. I did not hear her say this however the look her coworker provided me was enough to know. This same person in the drive thru has taken my order multiple times and she has never been pleasant. Never a hi, how are you or a thank you when leaving. It's almost as if the customers who contribute to keeping this establishment open are a bother to the workers here. Customer service training definitely needs to be implemented here.
Atmosphere: 1
Food: 2
Service: 1
Shannen Crockett
Never been inside. Never had it thought I would try it and never again !!!
Atmosphere: 1
Food: 1
Service: 5
Tuawana Colvin
Fish sandwiches were hot and fresh.
Atmosphere: 4
Food: 4
Service: 4
William Ward
Cold fish!!!🤮
Atmosphere: 2
Food: 1
Service: 2
R M
The service was the standout feature at this Arby's. The person working at the register was friendly, attentive, and the food was provided before we left the counter. The food was ok. The fries seemed like they had been sitting a while, but the people after us had fresh ones. There was a comment made about it would be nice if the menu included coleslaw as an alternative to French fries. The dining area was spacious with few tables providing more walking space to the booths and remaining tables. The highlight is the outstanding customer service!
Fast personal service! Greetings as we came in, order taken and made fast, nice clean lobby. Great stop.
Chris Myers
Clean store, clean bathrooms food was good great service. What else can I say?
Atmosphere: 5
Food: 5
Service: 5
Royce Bussey
I came here while I was in Dayton, Ohio wanting a good Arby's sandwich for lunch to get a break from Thanksgiving leftovers on Friday. I was a little skeptical at first, as the location was not the most appealing. I went through the drive-thru and ordered a number 2 classic combo with curly fries. I must say this was the worst Arby's I've ever had. When I opened the sandwich, burned pieces was falling out from bun. The meat was hanging out of the bun, which wouldn't have been so bad if the meat was cooked correctly and fresh. I'm not sure if the meat was overcooked, or just bad. As you can see the discoloration in the pictures. My stomach has not been right since. The lady in the drive-thru was nice though, but I had to ask for my receipt.
Atmosphere: 1
Food: 1
Service: 3
Amber Johnson
Food was fresh and hot will be BK soon very good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
Rachel Jones
I’m just gonna say this this is one of the cleanest Arby’s I have been in for this to be such an old store everybody here is so friendly and the food has really stepped up
The cashier on front counter is my absolute favorite restaurant employee! I previously would frequent a different chain because he was there. His warm smile with his golden teeth and sincere appreciation of his customers is something that you do not get everywhere. So very glad that you guys found him! He's an MVP! The food was also good. Will definitely be back! ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Wanna let everybody know don’t go to Arby’s on Kettering Boulevard. I waited over 12 minutes for a sandwich went and asked for a refund. The manager was outside fighting with another employee and commenced to tell me that I had to wait till she was done with her conversation before she would go back in the store and give me my refund so I got no food no refund the manager was very disrespectful and they lost all my business. I will never go to Arby’s again.
Atmosphere: 1
The lady was very nice. The food was good but it is crazy that you guys don’t have no air in there and that them poor people are working in there in the heat like that it’s 97° outside so what does it make it in the kitchen? I was gonna dine in, but it was warm in the dining room. Also, I’m coming out of the heat to eat somewhere and I’m sweating myself. All the money corporate make, and you guys don’t have no air in there. You should be thankful. You have employees that stay there and work through that The poor girl taking my order was sweating That’s just crazy to me. It’s not like you guys didn’t know someone was around the corner.
Atmosphere: 1
Food: 5
Service: 5
Went inside to order food and use restroom. Filled trash bags and trash can holders were open blocking the hall. No worker cleaning at that moment. Worker behind the counter, looked at me as I was waiting to order and tinkered around and then went to the back to help. The worker that walked away from me seamed agitated and I can see that but to look at me and walk away. That’s just rude.
Atmosphere: 1
Service: 1
If you are looking for poor customer service stop by this location. Im not sure I will actually be back. Not being advised of the price ever before getting to the window, being advised of total at window, they just take payment without even offering to provide receipt for proof of purchase. When I asked for my receipt I was provided the most unsettling look on the drive thru ladies face. after shutting the drive thru door and going to the front register to reprint my receipt she advised her coworker I requested a receipt. I did not hear her say this however the look her coworker provided me was enough to know. This same person in the drive thru has taken my order multiple times and she has never been pleasant. Never a hi, how are you or a thank you when leaving. It's almost as if the customers who contribute to keeping this establishment open are a bother to the workers here. Customer service training definitely needs to be implemented here.
Atmosphere: 1
Food: 2
Service: 1
Never been inside. Never had it thought I would try it and never again !!!
Atmosphere: 1
Food: 1
Service: 5
Fish sandwiches were hot and fresh.
Atmosphere: 4
Food: 4
Service: 4
Cold fish!!!🤮
Atmosphere: 2
Food: 1
Service: 2
The service was the standout feature at this Arby's. The person working at the register was friendly, attentive, and the food was provided before we left the counter. The food was ok. The fries seemed like they had been sitting a while, but the people after us had fresh ones. There was a comment made about it would be nice if the menu included coleslaw as an alternative to French fries. The dining area was spacious with few tables providing more walking space to the booths and remaining tables. The highlight is the outstanding customer service!
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Fish, Roast Beef
Quiet place
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef
Restaurantji Recommends
Fast personal service! Greetings as we came in, order taken and made fast, nice clean lobby. Great stop.
Clean store, clean bathrooms food was good great service. What else can I say?
Atmosphere: 5
Food: 5
Service: 5
I came here while I was in Dayton, Ohio wanting a good Arby's sandwich for lunch to get a break from Thanksgiving leftovers on Friday. I was a little skeptical at first, as the location was not the most appealing. I went through the drive-thru and ordered a number 2 classic combo with curly fries. I must say this was the worst Arby's I've ever had. When I opened the sandwich, burned pieces was falling out from bun. The meat was hanging out of the bun, which wouldn't have been so bad if the meat was cooked correctly and fresh. I'm not sure if the meat was overcooked, or just bad. As you can see the discoloration in the pictures. My stomach has not been right since. The lady in the drive-thru was nice though, but I had to ask for my receipt.
Atmosphere: 1
Food: 1
Service: 3
Food was fresh and hot will be BK soon very good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
I’m just gonna say this this is one of the cleanest Arby’s I have been in for this to be such an old store everybody here is so friendly and the food has really stepped up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket, Roast Beef
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