The lady working the register yesterday was just downright unprofessional. I waited 10+ mins in line, finally get to the register. She was more concerned about music not playing, than acknowledging or greeting us as guest. Once she did finally acknowledge me, she was not friendly in the slightest. Told us that they don’t sell pepperoni pretzels- but it is literally on the menu. I’ve waited in the past for these, and that is not a problem at all. But she didn’t even give us the option to wait, and it was 2-3 hours before close. So we left very unpleased with the lack of services we received today. This was not a causal stop for food while we were at the mall… we specifically came to the mall JUST for Anne’s Pretzels for my 6 year old child, just to walk away empty handed and completely dissatisfied.
Service: 1
Risha R
Friday March 1, 2024 at 7pm I took my kids to get some cinnamon pretzel bites. Young black female working at the register was talking to her friend on her earbuds while serving myself and other customers. It was odd and at first. I thought she was talking to me. But no. Just talking to her pal while working the register. Just thought the owner should know.The tall young man working the register was professional and nice. He recommended the candied almond pretzel which I didn't know was available. I will try it next time!
Friday March 1, 2024 at 7pm I took my kids to get some cinnamon pretzel bites. Young black female working at the register was talking to her friend on her earbuds while serving myself and other customers. It was odd and at first. I thought she was talking to me. But no. Just talking to her pal while working the register. Just thought the owner should know.The tall young man working the register was professional and nice. He recommended the candied almond pretzel which I didn't know was available. I will try it next time!
Poor customer service, they always don't have no salt pretzel nuggets when I ask for it. Sometimes if you get here early enough they may make you one. But why do they need to put salt on every pretzel they make. Not everyone likes or can have salt on.
Food: 2
Service: 1
Kadam Transport Inc
There is just no option to put no stars
Amanda Eisenstein
Good pretzels ?
Bata H.
I ordered mini hotdog pretzels, and they said it would be ready in 10 minutes.. When mini hotdogs were ready, they didn't bother to call my number. I waited for about 30 minutes... not friendly
When the pretzels are hot and fresh they're on point!! Regular pretzel with a order of cinnamon bites to go with it!!
Tiff Ankeney
These Pretzels are so good. Make sure you sign up for rewards and download the app. You can earn free Pretzels and they send out coupons pretty regularly.
The lady working the register yesterday was just downright unprofessional. I waited 10+ mins in line, finally get to the register. She was more concerned about music not playing, than acknowledging or greeting us as guest. Once she did finally acknowledge me, she was not friendly in the slightest. Told us that they don’t sell pepperoni pretzels- but it is literally on the menu. I’ve waited in the past for these, and that is not a problem at all. But she didn’t even give us the option to wait, and it was 2-3 hours before close. So we left very unpleased with the lack of services we received today. This was not a causal stop for food while we were at the mall… we specifically came to the mall JUST for Anne’s Pretzels for my 6 year old child, just to walk away empty handed and completely dissatisfied.
Service: 1
Friday March 1, 2024 at 7pm I took my kids to get some cinnamon pretzel bites. Young black female working at the register was talking to her friend on her earbuds while serving myself and other customers. It was odd and at first. I thought she was talking to me. But no. Just talking to her pal while working the register. Just thought the owner should know.The tall young man working the register was professional and nice. He recommended the candied almond pretzel which I didn't know was available. I will try it next time!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Cinnamon Sugar Pretzel Nuggets
Friday March 1, 2024 at 7pm I took my kids to get some cinnamon pretzel bites. Young black female working at the register was talking to her friend on her earbuds while serving myself and other customers. It was odd and at first. I thought she was talking to me. But no. Just talking to her pal while working the register. Just thought the owner should know.The tall young man working the register was professional and nice. He recommended the candied almond pretzel which I didn't know was available. I will try it next time!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Cinnamon Sugar Pretzel Nuggets
Slowest one I’ve been to
Poor customer service, they always don't have no salt pretzel nuggets when I ask for it. Sometimes if you get here early enough they may make you one. But why do they need to put salt on every pretzel they make. Not everyone likes or can have salt on.
Food: 2
Service: 1
There is just no option to put no stars
Good pretzels ?
I ordered mini hotdog pretzels, and they said it would be ready in 10 minutes.. When mini hotdogs were ready, they didn't bother to call my number. I waited for about 30 minutes... not friendly
Love the pretzels
Amazing
Restaurantji Recommends
Easy ordering. Decent snack food. Good service.
When the pretzels are hot and fresh they're on point!! Regular pretzel with a order of cinnamon bites to go with it!!
These Pretzels are so good. Make sure you sign up for rewards and download the app. You can earn free Pretzels and they send out coupons pretty regularly.
Made my pretzel fresh. The staff is excellent
I love Auntie Ann"s. It never disappoints.