Church's Texas Chicken

I placed an order online for a family meal which comes with 10 pieces chicken 2 sides and 5 biscuits and added a half gallon of sweet tea. When given my order I did not receive my sweet tea , I asked about it and then was told that they don’t have sweet tea. I opted for a half gallon of lemonade instead. The worker hands me 2 fountain drinks, when I asked why isn’t it in a 1/2 gallon jug I was told they don’t sell half gallons of drinks and haven’t for over a year but yet the option to purchase is still online. I asked could I just be refunded for the drink and was told no because the order was placed online. Once arriving home and checking the food I was given 4 biscuits instead of 5, the mashed potatoes were open and leaking from the bottom of the bag. Would never visit this location again. Horrible customer service and practically theft by deception.

The employee got attitude

Atmosphere: 2

Food: 4

Service: 4

The y to be cooked all the one through, and the pineapple pies are not good.. drove from cincinnati to buy and was disappointed

Atmosphere: 5

Food: 2

Service: 5

They never answer the phone, they always just let it ring.

Atmosphere: 2

Food: 5

Service: 1

made me pay for food I never received on top of waiting 40 minutes for my order and let’s not forget the long list of items they were out of. Shut it down….today!!! Thanks

Atmosphere: 1

Food: 1

Service: 1

Drove all the way from Cincinnati. Everyone was nice and great attitude. Definitely will be back❤

Excellent

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Chicken Meal, Baked Mac \u0026 Cheese, Mashed Potatoes \u0026 Gravy

Terrible experience drove 35 mins to get some spicy chicken and these employee outside just smoking weed, locked up the doors, refused to service anyone. Idk how long they'd been outside but to shut down so everyone could be out on break and getting high just ridiculous. Looked more like they were dealing drugs outside but that's besides the point 👉 as no service, watched us wait to let them finish, then happened to still need another 15-20 mins before serving us and when I said I'd wait they moved me up to the front window and told me we don't have spicy and for all chicken we gonna be another 15-20. Terrible service I can't believe this is a what is considered running a restaurant

Atmosphere: 1

Service: 1

Smells and is unsightly; yellow and brown water on the outside.

Atmosphere: 1

Food: 3

Service: 5

Got all,the way home with my food.
Poured my okra on my plate and I be damned if there wasn't somebody nasty ass blunt in my food at the bottom of the okra bag. I will be contacting there Corporate office .

Chicken taste like it was fried in fish grease no biscuit or drink (picture on site is misleading, I normally go to the one on Needmore had I known I was ordering from Gettysburg I'd cancelled, smh

Atmosphere: 2

Food: 2

Service: 4

I Didn't know that they Changed the Recipe and the Chicken, Mashed potatoes TASTES so WATERY how Do you Get Watery TASTING instant Potatoes they were HORRIBLE man I Don't know What they Did but They Need to Go Back 10 years ago.

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: Coleslaw

Fresh and oh so delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Classic Chicken Sandwich, Fried Okra No Flavor, Buttered Corn, Mashed Potatoes \u0026 Gravy

They didn't have any spicy wings. Wait time for them would be 1 hour!!! We left

Atmosphere: 2

Food: 2

Service: 3

Nobody came to the speaker and so we had to order our food at the window then one of the managers got mad and had a attitude and we said we said that we was at the speaker for15-20 min and she said were yall was at and she said y we let The person in back of us get in front of us in order and we said we didn’t. We just pulled up and came to the window and she roll her eyes at us and order our food With a attitude and I pay for four peppers and didn’t get it and she was just ignoring us and it was 4 of them inside of there and they didn’t come to the speaker and she said with an attitude that they didn’t have spicy chicken and it was only 7:00 and wen we always come then they never have anything or our food be messed up or they close early and always unprofessional

Atmosphere: 1

Food: 1

Service: 1