bad workers with ice cream worse than their attitudes. plus it tasted stale. very sad
Owen ?
Not to bash the workers. HOWEVER, I recently ordered one of their custom birthday cakes. There is little to no quality assurance. We had to pay before we even got to see the product. We had to order in advance so they could make it. They said it would feed 4-8 people and well.... this is what I got. It's unfortunate. Just buy the pre-made. Don't scam yourself.
Robert Childers
3 employees , one serving . Nobody here cares at all at least on this day. Terrible attitudes to go along with it .
Dara Lee
When I get ignored or looked at in a stinky manner just to pick up a doordash order and treated like I'm going to steal it I will never go to this location. I don't go anywhere that I'm treated like that idc where it is.
Alex Jones
Ever since this and another local location were taken over by foreigners, I can't/won't assume nationality, the quality went way down. They ruined the last two birthday cakes we bought, and didn't have them ready at the pickup time. The cookie dough was basically a full roll thrown into the cake whole. A real shame.
Haley Gardner
I’d go to another location. Many ice creams melted, back counter was a mess, waffle was stale, got a sad amount of sprinkles for a kids cup and the attitudes of the staff was poor.
Chadilac
Great ice cream! Great service!
Atmosphere: 5
Food: 5
Service: 5
Yaser Albaba
The service was tarable the employees were so rude and did not great me and they were unhappy and did not smile at all definitely I do not recommend
Atmosphere: 1
Food: 4
Service: 1
Shelby Guthrie
Super good ice cream!
Atmosphere: 5
Food: 5
Service: 5
Mimi Tuttle
My husband and I got the coffee lovers only ice cream. It was the best ice cream we've had in a long while
My husband and I got the coffee lovers only ice cream. It was the best ice cream we've had in a long while
Food: 5
Brandy Johnson
Ordered 1 ice cream and 1 dairy free sorbet. The man scooped the chocolate ice cream then proceeded to use the same spoon to scoop out the lemon sorbet contaminating the non-dairy ice cream with chocolate ice cream as well as getting the remnants of the chocolate in mine. If you are specifically ordering the non-dairy for health reasons or any other choice be cautious. Another issue I've seen multiple times is when you order a create your own ice cream it says on the menu it comes with a free mix in with it but the last few times I have went I have been charged for said mix in.
Atmosphere: 3
Food: 3
Service: 3
Anatoliy Stolbovskiy
Rude, racist, and unsanitary location. Do not recommend. It was our first time going to any Cold Stone. We were excited for our first experience, and it was horrible! Since it was my daughter's and I's first time, we naturally had questions. The blonde girl behind the counter seemed frustrated and annoyed with us and was very nasty. The counters and overall location was very dirty. Although she wore gloves, she did not wear a hair net (neither did any other employee). We ordered 2 ice creams cups to go. When we got home to eat there were chunks of blonde hair chopped up in our ice creams. $15.30 straight to the garbage!
Atmosphere: 1
Food: 1
Service: 1
dinesh kumar
I was 30mins before the closing time, and they denied my order to make shakes.
bad workers with ice cream worse than their attitudes. plus it tasted stale. very sad
Not to bash the workers. HOWEVER, I recently ordered one of their custom birthday cakes. There is little to no quality assurance. We had to pay before we even got to see the product. We had to order in advance so they could make it. They said it would feed 4-8 people and well.... this is what I got. It's unfortunate. Just buy the pre-made. Don't scam yourself.
3 employees , one serving . Nobody here cares at all at least on this day. Terrible attitudes to go along with it .
When I get ignored or looked at in a stinky manner just to pick up a doordash order and treated like I'm going to steal it I will never go to this location. I don't go anywhere that I'm treated like that idc where it is.
Ever since this and another local location were taken over by foreigners, I can't/won't assume nationality, the quality went way down. They ruined the last two birthday cakes we bought, and didn't have them ready at the pickup time. The cookie dough was basically a full roll thrown into the cake whole. A real shame.
I’d go to another location. Many ice creams melted, back counter was a mess, waffle was stale, got a sad amount of sprinkles for a kids cup and the attitudes of the staff was poor.
Great ice cream! Great service!
Atmosphere: 5
Food: 5
Service: 5
The service was tarable the employees were so rude and did not great me and they were unhappy and did not smile at all definitely I do not recommend
Atmosphere: 1
Food: 4
Service: 1
Super good ice cream!
Atmosphere: 5
Food: 5
Service: 5
My husband and I got the coffee lovers only ice cream. It was the best ice cream we've had in a long while
Food: 5
Restaurantji Recommends
My husband and I got the coffee lovers only ice cream. It was the best ice cream we've had in a long while
Food: 5
Ordered 1 ice cream and 1 dairy free sorbet. The man scooped the chocolate ice cream then proceeded to use the same spoon to scoop out the lemon sorbet contaminating the non-dairy ice cream with chocolate ice cream as well as getting the remnants of the chocolate in mine. If you are specifically ordering the non-dairy for health reasons or any other choice be cautious. Another issue I've seen multiple times is when you order a create your own ice cream it says on the menu it comes with a free mix in with it but the last few times I have went I have been charged for said mix in.
Atmosphere: 3
Food: 3
Service: 3
Rude, racist, and unsanitary location. Do not recommend. It was our first time going to any Cold Stone. We were excited for our first experience, and it was horrible! Since it was my daughter's and I's first time, we naturally had questions. The blonde girl behind the counter seemed frustrated and annoyed with us and was very nasty. The counters and overall location was very dirty. Although she wore gloves, she did not wear a hair net (neither did any other employee). We ordered 2 ice creams cups to go. When we got home to eat there were chunks of blonde hair chopped up in our ice creams. $15.30 straight to the garbage!
Atmosphere: 1
Food: 1
Service: 1
I was 30mins before the closing time, and they denied my order to make shakes.
Atmosphere: 1
Food: 1
Service: 1
Brandi is friendly and great customer service.
Atmosphere: 5
Food: 5
Service: 5
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