I placed a mobile order and came to pick it up. When I got there, I was handed only part of my kids order (two egg wraps) and was not handed the two donuts and my drink. I asked politely for my drink and two donuts that I paid for. Then the employee with dark hair and glasses first off had the worst attitude I have ever seen (I also have worked in food service in the past and currently work with the public as well!) AND she accused me of not ordering the additional items they literally forgot. I was asked to provide my mobile order receipt, which I obviously did. The employee with the red hair was kind and apologized. But I would highly suggest coaching the original employee mentioned above. As a paying customer who placed a mobile order on the dunkin app, I should not have been accused of not paying AND given any sort of attitude. Its disrespectful and uncalled for.
Khrystal W
I have done a few drive-thru orders. The staff was nice, friendly, and engaging during my drive-thru visits.
I have not gone into the building, nor dined inside.
Daniel Curry
I tell you what. I go here because I like the iced coffee. I also appreciate the sausage egg and cheese croissants. They do a lot more for the sandwich than anybody else. The sandwich in the meat are larger and the bread has seasoning in it. And I believe the egg is real.
Terry Nolder
I just went to the Dunkin location on far hills avenue in Dayton they completely screwed my order horrible experience and I spent close to 20 dollars on donuts they gave me the wrong donuts I asked for chocolate on chocolate donuts with sprinkles I got 3 glazed donuts with sprinkles that was hard as a rock I ordered 1 dozen chocolate donut holes and received 4 blueberry and 4 glazed not even a dozen I won’t be going there again 🤦♂️
David Ortwein
The best service here is obtained by going through the drive-thru. We went inside and ordered some breakfast sandwiches, probably 10+ cars went through it in the time it took us get our food. There were a couple people inside that noted the same thing. Good food, slow inside service. Save time and go through the drive-thru.
Samuel Tjalsma
Banger coffe
Stephan Isaacs
Always get my coffee right! Definitely the best Dunkin in Dayton! Next would be the one by Meijer on a Wilmington Pike
Kid-friendliness: My kids love it here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Bacon Egg and Cheese, Dunkin' Refreshers, Maple Sugar Bacon Breakfast Sandwich
C D
Good service, fast response in drive thru, they messed my coffee up once and immediately fixed it in no time, recommended.
Atmosphere: 5
Food: 5
Service: 5
BT Hicks
The service is always outstanding.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Sandwich
Megan Parker
I usually love this Dunkin, but the mobile orders are getting bad. My bagel was very poorly made and I got 4 small hashbrowns. Not sure what’s going on there
This store has really had to step up since the Dunkin on Stroop is remodeling. The whole staff was communicating today and handling a huge influx of customers. It was actually really impressive.
Atmosphere: 5
Food: 5
Service: 5
irap app
Not great. Customer service should be top but not nowadays in many places.
Atmosphere: 3
Food: 5
Service: 3
Kursti casey
Drink is wrong 9 times outta 10. I miss my dunkin on miamisburg centerville rd. They actually make it right.
Stormie Masters
The woman there have absolutely no customer service. Several eye rolls, & attitude. Rude !
Atmosphere: 1
Food: 5
Service: 1
S K
When I make Doordash orders from Dunkin, they will be out of items and fill the order with random other things that I don't want to pay for. I've been given gift cards by corporate and assured it would stop happening, but its clear after dozens of orders from two different locations over a year that this its deliberate and consistent.
I placed a mobile order and came to pick it up. When I got there, I was handed only part of my kids order (two egg wraps) and was not handed the two donuts and my drink. I asked politely for my drink and two donuts that I paid for. Then the employee with dark hair and glasses first off had the worst attitude I have ever seen (I also have worked in food service in the past and currently work with the public as well!) AND she accused me of not ordering the additional items they literally forgot. I was asked to provide my mobile order receipt, which I obviously did. The employee with the red hair was kind and apologized. But I would highly suggest coaching the original employee mentioned above. As a paying customer who placed a mobile order on the dunkin app, I should not have been accused of not paying AND given any sort of attitude. Its disrespectful and uncalled for.
I have done a few drive-thru orders. The staff was nice, friendly, and engaging during my drive-thru visits.
I have not gone into the building, nor dined inside.
I tell you what. I go here because I like the iced coffee. I also appreciate the sausage egg and cheese croissants. They do a lot more for the sandwich than anybody else. The sandwich in the meat are larger and the bread has seasoning in it. And I believe the egg is real.
I just went to the Dunkin location on far hills avenue in Dayton they completely screwed my order horrible experience and I spent close to 20 dollars on donuts they gave me the wrong donuts I asked for chocolate on chocolate donuts with sprinkles I got 3 glazed donuts with sprinkles that was hard as a rock I ordered 1 dozen chocolate donut holes and received 4 blueberry and 4 glazed not even a dozen I won’t be going there again 🤦♂️
The best service here is obtained by going through the drive-thru. We went inside and ordered some breakfast sandwiches, probably 10+ cars went through it in the time it took us get our food. There were a couple people inside that noted the same thing. Good food, slow inside service. Save time and go through the drive-thru.
Banger coffe
Always get my coffee right! Definitely the best Dunkin in Dayton! Next would be the one by Meijer on a Wilmington Pike
Kid-friendliness: My kids love it here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Bacon Egg and Cheese, Dunkin' Refreshers, Maple Sugar Bacon Breakfast Sandwich
Good service, fast response in drive thru, they messed my coffee up once and immediately fixed it in no time, recommended.
Atmosphere: 5
Food: 5
Service: 5
The service is always outstanding.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Sandwich
I usually love this Dunkin, but the mobile orders are getting bad. My bagel was very poorly made and I got 4 small hashbrowns. Not sure what’s going on there
Food: 2
Service: 4
Restaurantji Recommends
This store has really had to step up since the Dunkin on Stroop is remodeling. The whole staff was communicating today and handling a huge influx of customers. It was actually really impressive.
Atmosphere: 5
Food: 5
Service: 5
Not great. Customer service should be top but not nowadays in many places.
Atmosphere: 3
Food: 5
Service: 3
Drink is wrong 9 times outta 10. I miss my dunkin on miamisburg centerville rd. They actually make it right.
The woman there have absolutely no customer service. Several eye rolls, & attitude. Rude !
Atmosphere: 1
Food: 5
Service: 1
When I make Doordash orders from Dunkin, they will be out of items and fill the order with random other things that I don't want to pay for. I've been given gift cards by corporate and assured it would stop happening, but its clear after dozens of orders from two different locations over a year that this its deliberate and consistent.
Food: 1
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