Ordered delivery, I received the wrong drink two times in a row. My toasted sandwich had something spilled on it so it was wet.
Food: 1
Service: 1
Tyler Beim
I’ve ordered delivery from this location at least 10 times. There is nothing freaky fast about it; on average it takes an hour for delivery. I also have no idea when I ask for napkins why they only provide 1!
Food: 4
Service: 2
Madalyn Collins
This location is amazing!! They gave me the wrong chips, which normally would just be okay but I’m currently pregnant and I was craving BBQ chips. I called to let them know that they delivered the wrong chips, they apologized and brought me the correct chips right away. Their employees are always very friendly and kind! So thankful that this store is right down the road from my work because they have excellent customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Alora Boozer
I ordered my food to be delivered at 10:30am. It’s now 10:52 and no food. Called….. they said dudes on a bike and will be here soon. Why would y’all say for delivery at 10:30 knowingly you wasn’t gonna make it until after 11. Didn’t offer me anything but a refund. Acts like they just don’t care about they customers!!!!!! It’s 10:54. No food still!?
Service: 1
Joe DiFalco
Newbie gave my order to the wrong customer but they fixed it fast.
Food: 5
Service: 5
Kathryn Ellicott
They should try to be open for later hours, especially when there are nearby performances, so people can grab a bite to eat before the show, instead of closing at 6! For the Loft Theatre show, the doors open at 6:30 for a 7:30 performance. Would be nice to get an item to eat there, or to-go to be able to eat at the tables in the Loft lobby.
Pfirst Class
I’m not one to make a lot of comments, but I think the staff can be a bit rude at times. Not to me. But to those less fortunate. When I went to this specific store I was dining in and a gentleman came and asked for the cheapest thing on the menu. The cashier said that he could get bread for about 50¢. He asked if there was anything else he could probably have and they said no. So he left. AFTER he left the staff made fun of the guy with other customers and laughed at him. I understand why this particular cashier had to tell him no. However I do not understand why they felt it necessary to make fun of the individual and laugh with customers. I’ve worked in fast food before and have had many situations similar to this, but one thing I know for sure is that it is NEVER okay to “bully” or make fun of someone ESPECIALLY with or in front of other people. And it’s in the work handbook to stay professional in these situations because even if that person is no longer around, it could still make others uncomfortable. Which it definitely did make me uncomfortable. I will not be coming back to this store for the simple fact that politeness and decency does not matter here.
Atmosphere: 1
Service: 1
Tonya Boling
2nd time in Jimmy John downtown. The service is beyond poor, the young gurl at the counter seems to be racist, yes just what I said and nooo I'm not pulling the racist card. I ordered the 1st time, she took my order, had 2 other people come after my order gave them their order before me. I asked why they received the order before me, no response or nothing just rolled her eyes...I'm like umm ok, whatever. Went back again same gurl, ordered, asked for my sandwich to be toasted..the sandwich came not toasted . I told her I said toasted she just starred at me...so I said I told you toasted , blank look so she told the other chick who seemed pissed. I got my sandwich half warmed up had to asked for a bag and napkins. The floor is nasty and the service is not good at all. I'm a person who will tip your jar if my service is good.i wouldn't give the gurl with the glasses a penny....
Atmosphere: 1
Food: 2
Service: 1
James May
The Italian is my go to here
SaKiing '
Ordered my food and waited an hour. Said out for delivery for over 45 minutes. I was only 2 minutes from the building. Unbelievablely rude customer service on the phone. Was hung up on. Very bad experience. DO NOT RECOMMEND JIMMY JOHNS IN DAYTON
The #5 got me through my break up. Thank god for jimmy johns
Harely Gaytan
Not fast enough!! I waited for one hour and my food never got to me !! I had to cancel it on the end !!
Stuart J Wright (Stuey4fingas)
When considering options for a quick lunch or dinner downtown, especially with limited time, such as a 30-minute lunch break, it can be challenging to find suitable options. While walking or driving to a fine dining establishment may not be feasible, the need for sustenance remains. Fortunately, JJ's offers a convenient solution.
JJ's prides itself on providing freshly baked bread daily and slicing meats fresh daily, unlike the precut processed meats offered by competitors. They also make their own chips in various flavors, including BBQ, jalapeño, salt and vinegar, and regular, with salt and vinegar being a personal favorite. Catering services are also available.
The most notable aspect of JJ's is the convenience of home or office delivery. Customers can place orders by phone or online and have their food delivered by one of the delivery personnel. This service is particularly relevant considering the location in downtown Dayton.
We encourage you to place an order today and experience the quality and convenience that JJ's offers.
Neri Schneider
They have great workers.They pay attention to detail and they want to make the sandwich the best that you want it.Just ask and be friendly. Clean store parking isn't the best but it is downtown. Thanks for the great service as always.And the good food.
Atmosphere: 5
Food: 5
Service: 5
Lonnie Rembert
I was rather disappointed in my last few delivery orders seems like they don't even try to follow my delivery instructions. Wouldn't be so bummed if it wasn't so expensive.
Ordered delivery, I received the wrong drink two times in a row. My toasted sandwich had something spilled on it so it was wet.
Food: 1
Service: 1
I’ve ordered delivery from this location at least 10 times. There is nothing freaky fast about it; on average it takes an hour for delivery. I also have no idea when I ask for napkins why they only provide 1!
Food: 4
Service: 2
This location is amazing!! They gave me the wrong chips, which normally would just be okay but I’m currently pregnant and I was craving BBQ chips. I called to let them know that they delivered the wrong chips, they apologized and brought me the correct chips right away. Their employees are always very friendly and kind! So thankful that this store is right down the road from my work because they have excellent customer service!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered my food to be delivered at 10:30am. It’s now 10:52 and no food. Called….. they said dudes on a bike and will be here soon. Why would y’all say for delivery at 10:30 knowingly you wasn’t gonna make it until after 11. Didn’t offer me anything but a refund. Acts like they just don’t care about they customers!!!!!!
It’s 10:54. No food still!?
Service: 1
Newbie gave my order to the wrong customer but they fixed it fast.
Food: 5
Service: 5
They should try to be open for later hours, especially when there are nearby performances, so people can grab a bite to eat before the show, instead of closing at 6! For the Loft Theatre show, the doors open at 6:30 for a 7:30 performance. Would be nice to get an item to eat there, or to-go to be able to eat at the tables in the Loft lobby.
I’m not one to make a lot of comments, but I think the staff can be a bit rude at times. Not to me. But to those less fortunate. When I went to this specific store I was dining in and a gentleman came and asked for the cheapest thing on the menu. The cashier said that he could get bread for about 50¢. He asked if there was anything else he could probably have and they said no. So he left. AFTER he left the staff made fun of the guy with other customers and laughed at him. I understand why this particular cashier had to tell him no. However I do not understand why they felt it necessary to make fun of the individual and laugh with customers. I’ve worked in fast food before and have had many situations similar to this, but one thing I know for sure is that it is NEVER okay to “bully” or make fun of someone ESPECIALLY with or in front of other people. And it’s in the work handbook to stay professional in these situations because even if that person is no longer around, it could still make others uncomfortable. Which it definitely did make me uncomfortable. I will not be coming back to this store for the simple fact that politeness and decency does not matter here.
Atmosphere: 1
Service: 1
2nd time in Jimmy John downtown. The service is beyond poor, the young gurl at the counter seems to be racist, yes just what I said and nooo I'm not pulling the racist card. I ordered the 1st time, she took my order, had 2 other people come after my order gave them their order before me. I asked why they received the order before me, no response or nothing just rolled her eyes...I'm like umm ok, whatever. Went back again same gurl, ordered, asked for my sandwich to be toasted..the sandwich came not toasted . I told her I said toasted she just starred at me...so I said I told you toasted , blank look so she told the other chick who seemed pissed. I got my sandwich half warmed up had to asked for a bag and napkins. The floor is nasty and the service is not good at all. I'm a person who will tip your jar if my service is good.i wouldn't give the gurl with the glasses a penny....
Atmosphere: 1
Food: 2
Service: 1
The Italian is my go to here
Ordered my food and waited an hour. Said out for delivery for over 45 minutes. I was only 2 minutes from the building. Unbelievablely rude customer service on the phone. Was hung up on. Very bad experience. DO NOT RECOMMEND JIMMY JOHNS IN DAYTON
Restaurantji Recommends
The #5 got me through my break up. Thank god for jimmy johns
Not fast enough!! I waited for one hour and my food never got to me !! I had to cancel it on the end !!
When considering options for a quick lunch or dinner downtown, especially with limited time, such as a 30-minute lunch break, it can be challenging to find suitable options. While walking or driving to a fine dining establishment may not be feasible, the need for sustenance remains. Fortunately, JJ's offers a convenient solution.
JJ's prides itself on providing freshly baked bread daily and slicing meats fresh daily, unlike the precut processed meats offered by competitors. They also make their own chips in various flavors, including BBQ, jalapeño, salt and vinegar, and regular, with salt and vinegar being a personal favorite. Catering services are also available.
The most notable aspect of JJ's is the convenience of home or office delivery. Customers can place orders by phone or online and have their food delivered by one of the delivery personnel. This service is particularly relevant considering the location in downtown Dayton.
We encourage you to place an order today and experience the quality and convenience that JJ's offers.
They have great workers.They pay attention to detail and they want to make the sandwich the best that you want it.Just ask and be friendly. Clean store parking isn't the best but it is downtown. Thanks for the great service as always.And the good food.
Atmosphere: 5
Food: 5
Service: 5
I was rather disappointed in my last few delivery orders seems like they don't even try to follow my delivery instructions. Wouldn't be so bummed if it wasn't so expensive.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Kicking Ranch Dipping Sauce
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