I ordered two pizzas for a Birthday party ? , and four minutes later I got a text my pizza was ready are u kidding me ? they could NOT have made fresh pizza in minutes I didn't even pick it up then I called over and over again and they would Not pick up they would pick up and then put me back on the recording they did it over and over again !!!. Is service really this bad and I'm not taking a pizza that was a mistake Do better Papa John's now I would never order from there . Very disappointed in this experience!! I have the screen shot if the order then when was ready it was 7 minutes seriously Papa John's fresh made and oven baked pizza in seven minutes!!! Unreal won't ever order from here has to go to Casanos pizza for fresh pizza tonight !
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
Nattyk _xo
This is the worst papa johns we’ve ever been to. The time before this, we had an order delivered 45 mins past the scheduled time.Then this evening we picked up our carry out order. We requested extra sauce— our pizza barely had any sauce on it. And whoever cuts these pizzas needs to find a new job. (Pictured is a “slice” of an XL bbq pizza)We will be driving out of our way to go to the better locations next time.
Food: 1
Service: 1
Brittany Heintz
Ordered my pizza at 5pm said it would be delivered by DoorDash at 5:50pm. Said dasher was on way to store to pick up order & two minutes later it says my order has been cancelled. It is now 6:30pm with no update! I try calling and only get advertisement! No one answers the phone here. Will not be ordering at this location any more! Terrible!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Addison Godsey
Absolutely ridiculous! waited over 30 minutes past pickup time after ordering an hour ahead. everyone who works here deserves to be fired.
I order a veggie/meat that I will have to pass on next time. It tasted liked a steam pizza and some of the veggies were prepared too large and didn't cook enough. I also ordered a large one topping with meatballs which was perfect. My online order was also cancelled by Papa John and I had to wait for it to be made. And I had to wait 3 to 5 days for me to get it credited back to my card.
Marcile Griffin
Pizza was just warm, slices were not cut through. If the pizza was hot it would have been good.Vegetarian options: Veg. Items available
Atmosphere: 3
Food: 3
Service: 4
Matthew Schenck
The pizza is good, but if you're ordering from the store in Englewood, Ohio you may want to order a day before you get hungry. If you don't I wouldn't bother calling because you're just going to listen to an advertisement for as long as you're willing to stay on hold. They won't answer the phone. Good pizza poor service!
I ordered carryout. Went to get it. 1 lady working by herself. 4ish doordasher waiting.Whatever. She's killing it. Get more employees.
Food: 5
Service: 5
Matt Hicks
Pretty sad that you get a sprinkle of meat on a philly...
Food: 3
Service: 1
Isaac Mcpherson
Horrible pizza is doughy F-
Atmosphere: 4
Food: 1
Service: 4
Stephanie Abrams
If you like food that doesn't actually get to you.. this is the place to order from. I will never order from this location again.
Atmosphere: 1
Food: 1
Service: 1
Chaunsay Tinsley
This has to be the worst papa John's ever. Who are they hiring. And why 1 person making pizza. And everyone else standing around doing nothing. And why don't nobody have hair nets on. Something wrong with there oven. Turn the oven
Inand out, right on time!
Atmosphere: 4
Food: 4
Service: 5
Food is good and employees are great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pizza
I ordered two pizzas for a Birthday party ? , and four minutes later I got a text my pizza was ready are u kidding me ? they could NOT have made fresh pizza in minutes I didn't even pick it up then I called over and over again and they would Not pick up they would pick up and then put me back on the recording they did it over and over again !!!. Is service really this bad and I'm not taking a pizza that was a mistake Do better Papa John's now I would never order from there . Very disappointed in this experience!! I have the screen shot if the order then when was ready it was 7 minutes seriously Papa John's fresh made and oven baked pizza in seven minutes!!! Unreal won't ever order from here has to go to Casanos pizza for fresh pizza tonight !
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
This is the worst papa johns we’ve ever been to. The time before this, we had an order delivered 45 mins past the scheduled time.Then this evening we picked up our carry out order. We requested extra sauce— our pizza barely had any sauce on it. And whoever cuts these pizzas needs to find a new job. (Pictured is a “slice” of an XL bbq pizza)We will be driving out of our way to go to the better locations next time.
Food: 1
Service: 1
Ordered my pizza at 5pm said it would be delivered by DoorDash at 5:50pm. Said dasher was on way to store to pick up order & two minutes later it says my order has been cancelled. It is now 6:30pm with no update! I try calling and only get advertisement! No one answers the phone here. Will not be ordering at this location any more! Terrible!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Absolutely ridiculous! waited over 30 minutes past pickup time after ordering an hour ahead. everyone who works here deserves to be fired.
Atmosphere: 1
Food: 1
Service: 1
Ignorant, ghetto manager. Workers can't read orders correctly!!
I order a veggie/meat that I will have to pass on next time. It tasted liked a steam pizza and some of the veggies were prepared too large and didn't cook enough. I also ordered a large one topping with meatballs which was perfect. My online order was also cancelled by Papa John and I had to wait for it to be made. And I had to wait 3 to 5 days for me to get it credited back to my card.
Pizza was just warm, slices were not cut through. If the pizza was hot it would have been good.Vegetarian options: Veg. Items available
Atmosphere: 3
Food: 3
Service: 4
The pizza is good, but if you're ordering from the store in Englewood, Ohio you may want to order a day before you get hungry. If you don't I wouldn't bother calling because you're just going to listen to an advertisement for as long as you're willing to stay on hold. They won't answer the phone. Good pizza poor service!
Food: 4
Service: 1
Restaurantji Recommends
I ordered carryout. Went to get it. 1 lady working by herself. 4ish doordasher waiting.Whatever. She's killing it. Get more employees.
Food: 5
Service: 5
Pretty sad that you get a sprinkle of meat on a philly...
Food: 3
Service: 1
Horrible pizza is doughy F-
Atmosphere: 4
Food: 1
Service: 4
If you like food that doesn't actually get to you.. this is the place to order from. I will never order from this location again.
Atmosphere: 1
Food: 1
Service: 1
This has to be the worst papa John's ever. Who are they hiring. And why 1 person making pizza. And everyone else standing around doing nothing. And why don't nobody have hair nets on. Something wrong with there oven. Turn the oven
Atmosphere: 1
Service: 1