Penn Station East Coast Subs

The employees here were extremely nice and the food was delicious.

Really quick service and Delicious food and Yes I'm going back

My feveret sandwich

Ughhh....the food here is plain gross. I ordered a pizza sub, and it was a tasteless, wet mess. After 2 bites, I was done. This was my second visit here....as the first visit was just as bad. After my first visit, I thought they just had an off day and I would give them a second chance. My mistake.

It takes them a half hour to prepare a sandwich.

Cheesesteak had more cheese on it than steak.
Added peppers and onions to the sandwich .
Threw the sandwich away after only taking a few bites. Fries were ok..

Good fresh food.

Extremely unprofessional and rude. I ordered a sub with tomatoes on the side, got home to realize tomatoes were all over it. Normally not a big deal, I thought I would just go have the sub re made. I arrive back at the location and the staff member Christopher tells me he know for a fact he did not put tomatoes on my sub. Told me I had put them on there myself with the side of tomatoes I was given. He refused to remake my food until I went back home and retrieved the side of tomatoes to prove that I hadn't put them on there myself. So I went back home, got the side of tomatoes and then went back to penn station for a third time. Then Christopher finally remade my food. No apology for running me back and forth nor did he admit that it was his mistake. Once I received my food I asked another staff member if he was the manager or if Christopher was. He just stared at me blankly and after I asked about 3 more times he finally said he was kind of a manger and said he didnt know what to tell me. He did not care. Then Christopher steps in and was like WHAT , WHAT YOU TALKIN BOUT ME, getting almost hostile and then I started to feel threatened by how up set he was and he the manor he approached me. I'm a female and he bigger and is rather intimidating. I'm posting under my husband's account. I asked for both of there names and Christopher gave me his while bobbing head and giving me attitude. The other workers name was Harrison. Or so he said. I understand mistakes happen, but to pretty much be called a liar and refuse to correct his mistake is very unprofessional. By far the worst experience I have had at a penn station chain and I will not be back.

I come to this location often. 2/27 I came in around 8:30pm with about 4 other customers in the restaurant. The entire 20mins I stood at the order register, I was never acknowledged. I had to order my food online just to get it

Always consistent

Waited 45 minutes for food. Should update their ready times!

I haven't been to a Penns for a while but was having a bad day and was hungry. I was greeted by a very nice employee (Christopher). He changed my mood around instantly...and the food was great. Thanks Christopher!

Loved it

How many times is it going to take you guys to give us hot fries!!! Not old and cold. Your jobs not hard I used to work for penn station. You guys raised your prices so much and the quality has gone down hill. Not to mention how many times my sandwich isn’t cooked all the way. You guys are ripping hard working people off

Atmosphere: 1

Food: 1

Service: 1

Enjoyed my food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philadelphia Cheesesteak