Penn Station East Coast Subs

Great food, accurate. Timely manner. Polite employees.

Placed an online order for delivery and my food was made correctly and was on point. This locations does a great job every time.

Winter Storm Blair...the manager was in there doing everything...all of her employees called off. My food was ready at the exact time I was supposed to get it, hot and good. She was friendly, even though she was by herself. This sort of dedication, she deserves a raise. Call off like everyone else, or be the exceptional exception!

Called in to put in a take out order, and my husband goes to pick it up. They tell him they don’t have an order for pick up for him, but I double checked I called the right store and everything and they stated we don’t have an order for you. So, he goes back in reorders every thing, brings the food home and there was no meat on my sandwich. I called them asked to speak with a manager, told them my story, for her to come back and tell me my order is sitting at the store. So I asked them why did you guys tell my husband there was no order. She had absolutely no words for me whatsoever not I apologize anything. Then I asked why wasn’t there Meat put on my sandwich?? She got rude and put me on hold without even saying anything. Ask for a refund she said all we can do is send you a free coupon or remake the order. Ridiculous thing I’ve ever heard in my life! Just lazy workers!!! That don’t care. The manager was rude. Guess this place is pretty known for not putting meat on sandwiches lol per the reviews. Do better!! People spending money on this stuff and work hard for them to work lazy.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheesesteak

Kid-friendliness: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak, Fresh-Cut Fries

Ordered medium artichoke with chicken. No detectable chicken in entire half I unwrapped. Assume they forgot to put it in. Nope. They use 1 ounce of chicken. For a medium sandwich. Must have been in the other half I had not yet opened. Who is making up these rules?

Always delivers even when I place a large order! Thanks!

Atmosphere: 4

Food: 5

Service: 5

Good food helpful friendly employees

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak

Great subs. Banging fries.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Monthly Special - Cheesesteak Wrap

Favorite place to get great hot YUMMY sub

Atmosphere: 5

Food: 5

Service: 5

best subs everrr way better than submarine house

Atmosphere: 5

Food: 5

Service: 5

Greasey and just not worth the money

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Chicken Cordon Bleu

Was there today 2 people working .They got Slamed with customers .They did a wonderful Job & went over & beyon .By deliving peoples food to them .& Making subs , fries .They did a Amazing job .Now this is what a Restaurant .should do Even fast food places .That means Wendy's , Burger King .ect. Great Job Genitalman .You desiver. 5 stars

Dietary restrictions: Wraps Salad's. Also Available .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheese Steak

Just gotta chicken cheesesteak and 2 cookies....the cookies were fresh, and my cheesesteak was cooked perfectly...they play great music, and the staff was very polite and friendly....best penn station around:)

Atmosphere: 5

Food: 5

Service: 5

Great food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheese Steak