Potbelly

1200 Brown St Ste 130 Ste 130, Dayton
(937) 220-9510

Recent Reviews

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Jordan Reffett

Food is very very good never have had a bad sub from here and their soups are amazing I tried their chicken pot pie soup and it was the best soup I’ve ever eaten

lionell turentine

Food in atmosphere was great large menu with large variety of different soups and subs and shakes…bread was a little hard, but overall sandwiche still delicious Service was ok freshly baked cookies was very soft the new prime rib steak was a little tuff but packed with flavor 8.5/10

Ebony Henry

Got a to go order for the grilled chicken and chips. Food was ready to be picked up as soon as I walked in with friendly workers.

Molly Smith

Horrible and rude worker. I was trying to order a sandwich and the worker was so rude to me I just left. Would not recommend coming here.

Wayne King

I placed an online order this evening and didn't think to check it before I left the store because the service and order is usually correct. But when I got home and opened the bag, the cookie I had ordered was not there. This is probably only the second time in several years I have ever had a problem. This won't keep me from using this location, but I guess I will have to be more diligent about checking my orders.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Sandwich, Salads

Susie Knese

Our kids picked this up for dinner. Brown Streets Chili was, hands down the best chili I ever tasted in my life. I’ll never eat it elsewhere. The salad with Balsamic dressing was fabulous. The rest of the family got sandwiches and they were perfect as usuals. Brown Streets Pot Belly’s top of the line.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: A Wreck

Valenda L

This group is the sweetest! I love their fresh food and awesome customer service! Josh, Kyle, Monica and Perry are very patient and cool with all the customers! Thanks so much for making my day guys! See you soon!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian, A Wreck, Sandwich, Skinny Sandwich Half Salad, Potbelly Whole Pickle, Chili

Shadow Reaper

Good food and the Mac and cheese was hot and ready, server was very nice and the food was great.

10/10 would visit this play over subway any day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian, Mac & Cheese

Jack Jenkins

I have yet to get anything from here that wasn't absolutely delicious, from either their soups or sandwiches.

Food: 4

Nicole Perdue

Horrible Have been wanting to try for a while now and boy am I totally disappointed...Wad better off going to subway The meat on this sandwich is in one spot like half the bread has nothing on it

Food: 1

Ops Doctor

Consistently good. Wait never too long.

Atmosphere: 4

Food: 4

Service: 4

Pam Ward

First the online ordering does work. Go to order in person and get ripped off for two soups. Didn't seem that busy. Guess we won't be back to this location.

Atmosphere: 1

Food: 2

Service: 1

Leigh Alexander

I am writing this review after several instances of bad service from rude, unprofessional employees.I walked into the empty store tonight and was initially ignored- OK, not a big issue- by two female employees gossiping loudly. I approached the counter and attempted to order a sandwich with all included toppings plus tomato and onion but was interrupted before I could finish the word 'onion' so she could tell me I would be asked about toppings while the sandwich was being made. I thought three simple instructions would be easy enough to remember and was annoyed at being interrupted but was understanding because I had forgotten their protocol. She continued to interrupt me throughout EVERY step of the ordering process. After I finished, the other girl started making my sandwich while the one who took my order went to sit up on a counter where completed orders are placed and put her dirty shoes up on the shelf below where bags for orders are stored and took out her phone. During this time, both are still gossiping loudly, which was very off-putting, to say the least. The girl making my sandwich eventually asked if I wanted everything included on the sandwich. I say "Yes, everything". I was not asked about or given an option to add anything else to it and before I knew it, my order was handed to me. I tell them I had already explained I wanted two additional toppings and was told I would be asked about this while the sandwich was made. Both employees immediately began heatedly arguing with me and acted outraged, eventually cut me off (again) and ran to the back together to go get the manager. The manager was friendly, apologetic and remade my sandwich, double checking to get the correct toppings. I could clearly hear the girls in the back room practically screaming obscenities about me the remainder of my time there. I looked at the sandwich they made to find they had actually added literally every other topping on the menu. Nice. Zero care or communication skills, just entitlement and serious lack of professionalism.This is not the first time I've had a bad experience at this store. Several times I have ordered online and had missing toppings from my sandwiches, including two instances of missing avocado from the AVO turkey sandwich. The last time I came to pick up an online order (from an empty store), I waited at the counter several minutes while my order sat behind the counter on a shelf and all employees could be heard talking and gossiping in the back room. I eventually got fed up and walked behind the counter, grabbed my bag and left.I know it is hard to find good help, but I won't be returning and don't recommend.

Atmosphere: 1

Food: 1

Service: 1

Chad Hopkins

Never had a issue till now, I placed an order to be picked up before the store was closed and when I went to pick it up it wasn't made and got told they was closed I understand closing can be annoying I work next door and have to deal with the same things and understand that they probably didn't want to make the order because of how close it was to closing but now I have to wait even longer to eat when I was really looking forward to that sandwich and cookies and then when I asked for a refund I got told I had to place it for over the website when I went through the app and then still had to call the store to get refund

Atmosphere: 1

Food: 1

Service: 1

McHugh 54

Chicken Mediterranean is the go to

Atmosphere: 4

Food: 5

Service: 4

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