Dont eat here. I Ordered grub hub delivery from this place today. I live 3 minutes away and food was here quickly but somehow my entire order was wrong and cold. The food they did send wasnt edible. Buns were stale and falling apart and the meat looked like it was soaking in water for 20 hrs. The chilli was black and smelled like hot dog water, and the bacon was just fat, no crunch at all. They need to hire an entire new crew because this is not acceptable. I paid 50 dollars for garbage.
Atmosphere: 1
Food: 1
Service: 1
Adam Garverick
Only way to order in the Drive-Thru was by talking to a robot. The slot above the menu where the specials are normally displayed was sitting empty. I asked the robot to read me the specials. After several questions it finally said there was a 2 for $4 and a two for $6 option. I did the two for $6 option and it said my total was $6.50. I asked the employee at the window what the extra $0.50 was for and he just shrugged his shoulders and looked away. I considered driving off but I have always liked the food there and was hungry. This is my 2nd or 3rd time now dealing with the clunky robot and unenthusiastic help. Sadly this will be my last time enjoying the food there as the rest of the experience isn't worth the hassle... :-(
Atmosphere: 1
Food: 2
Service: 2
Joe Keller
They try to sale you a large combo meal next time will go to miami valley hospital eating ny way to a heart attack and died
Atmosphere: 2
Food: 4
Service: 3
Holly Gilmore
AI-generated order taker at the drive thru got our entire order WRONG. We attempted to correct it with the actual human in the drive-thru who also got our order WRONG. We waited for several minutes for our order; there were no other customers there at the time we were. Finally had to go inside to retrieve the order... that was way wrong.
Never again; will give them a second chance until they stop using AI-generated technology that doesn't make anyone's life better.
Atmosphere: 1
Food: 1
Service: 1
Yutonda Harrison
Good customer service, fast service , hot food.
Atmosphere: 5
Food: 5
Service: 5
Jessie Pottenger
manager is rude and was yelling into the mic because the ai is confusing and i had to ask to speak to someone because i needed to confirm an order. won't be back.
Atmosphere: 1
Food: 1
Service: 1
Heather Lewis
The staff was amazing the lady working went above and beyond exceptional service. Food tasted great.
Atmosphere: 5
Food: 5
Service: 5
D Victoria
Only fastfood restaurant where the food is fresh, hot and always good.
Atmosphere: 5
Food: 5
Service: 5
Bluraz
Got lunch with a very small order, a burger and a drink, but I didn't get a straw so I asked, the guy working the window threw his hands up and slammed the windows shut. Will never come back here. Didn't trust the food after that interaction, trashed, and went elsewhere. Thanks for wasting my money and time. The guy was also wearing rubber gloves telling me he's handling food and money, gross
Atmosphere: 1
Food: 1
Service: 1
Richard Howard
Went there to pick up an online order, and was met with the rudest employee. If you hate your job that much find a new one.
Second DoorDash order I have received with rock hard chicken bites boxes. This management staff needs some serious attention to quality. I refuse this location now at night time. I did not even ask for a refund on DoorDash because it’s not worth it. I’m not going to shop there for at least for six months. It would be different if it was one box, but we order three at a time if not, two at a time with other food.
Food: 2
Sally Jenkins
I love coming into this place as much as I can. The workers are always the best and treat me work live and respect
Atmosphere: 5
Food: 5
Service: 5
Keith Cummings
Food good always slow service
Sheila Lightcap
Mushroom and Swiss awesome. Not crazy about pickles on burgers. Otherwise, delicious.
Atmosphere: 4
Food: 4
Service: 5
Larry Settle
I went through the drive through tonight and ordered three big buford's because they were on sale for $3 a piece I ordered 1 with No Tomato and No Mayo and 2 with no Lettuce, onion or Mayo. When I get up to the window they said I ordered one with no tomato and no mayo and one with no lettuce no onion and no mayo and one regular I explained to them that's not what I ordered and repeated my order to them at the window One with no tomato and no mayo and two with no lettuce no onion and no mayo The cashier I think his name was Mani was extremely rude and so was the cook usually I have no thing but nice things to say about this rallies but I was highly offended and will never go back Oh yeah and then I was told to get back Go back around the building so I did and then he told me when I was in the middle of the line with people behind me and in front of me that I was supposed to go to the other side he never said that at the window he only told me that when I was back up to the speaker.
Dont eat here. I Ordered grub hub delivery from this place today. I live 3 minutes away and food was here quickly but somehow my entire order was wrong and cold. The food they did send wasnt edible. Buns were stale and falling apart and the meat looked like it was soaking in water for 20 hrs. The chilli was black and smelled like hot dog water, and the bacon was just fat, no crunch at all. They need to hire an entire new crew because this is not acceptable. I paid 50 dollars for garbage.
Atmosphere: 1
Food: 1
Service: 1
Only way to order in the Drive-Thru was by talking to a robot. The slot above the menu where the specials are normally displayed was sitting empty. I asked the robot to read me the specials. After several questions it finally said there was a 2 for $4 and a two for $6 option. I did the two for $6 option and it said my total was $6.50. I asked the employee at the window what the extra $0.50 was for and he just shrugged his shoulders and looked away. I considered driving off but I have always liked the food there and was hungry. This is my 2nd or 3rd time now dealing with the clunky robot and unenthusiastic help. Sadly this will be my last time enjoying the food there as the rest of the experience isn't worth the hassle... :-(
Atmosphere: 1
Food: 2
Service: 2
They try to sale you a large combo meal next time will go to miami valley hospital eating ny way to a heart attack and died
Atmosphere: 2
Food: 4
Service: 3
AI-generated order taker at the drive thru got our entire order WRONG. We attempted to correct it with the actual human in the drive-thru who also got our order WRONG. We waited for several minutes for our order; there were no other customers there at the time we were. Finally had to go inside to retrieve the order... that was way wrong.
Never again; will give them a second chance until they stop using AI-generated technology that doesn't make anyone's life better.
Atmosphere: 1
Food: 1
Service: 1
Good customer service, fast service , hot food.
Atmosphere: 5
Food: 5
Service: 5
manager is rude and was yelling into the mic because the ai is confusing and i had to ask to speak to someone because i needed to confirm an order. won't be back.
Atmosphere: 1
Food: 1
Service: 1
The staff was amazing the lady working went above and beyond exceptional service. Food tasted great.
Atmosphere: 5
Food: 5
Service: 5
Only fastfood restaurant where the food is fresh, hot and always good.
Atmosphere: 5
Food: 5
Service: 5
Got lunch with a very small order, a burger and a drink, but I didn't get a straw so I asked, the guy working the window threw his hands up and slammed the windows shut. Will never come back here. Didn't trust the food after that interaction, trashed, and went elsewhere. Thanks for wasting my money and time. The guy was also wearing rubber gloves telling me he's handling food and money, gross
Atmosphere: 1
Food: 1
Service: 1
Went there to pick up an online order, and was met with the rudest employee. If you hate your job that much find a new one.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Second DoorDash order I have received with rock hard chicken bites boxes. This management staff needs some serious attention to quality. I refuse this location now at night time. I did not even ask for a refund on DoorDash because it’s not worth it. I’m not going to shop there for at least for six months. It would be different if it was one box, but we order three at a time if not, two at a time with other food.
Food: 2
I love coming into this place as much as I can. The workers are always the best and treat me work live and respect
Atmosphere: 5
Food: 5
Service: 5
Food good always slow service
Mushroom and Swiss awesome.
Not crazy about pickles on burgers.
Otherwise, delicious.
Atmosphere: 4
Food: 4
Service: 5
I went through the drive through tonight and ordered three big buford's because they were on sale for $3 a piece I ordered 1 with No Tomato and No Mayo and 2 with no Lettuce, onion or Mayo. When I get up to the window they said I ordered one with no tomato and no mayo and one with no lettuce no onion and no mayo and one regular I explained to them that's not what I ordered and repeated my order to them at the window One with no tomato and no mayo and two with no lettuce no onion and no mayo The cashier I think his name was Mani was extremely rude and so was the cook usually I have no thing but nice things to say about this rallies but I was highly offended and will never go back Oh yeah and then I was told to get back Go back around the building so I did and then he told me when I was in the middle of the line with people behind me and in front of me that I was supposed to go to the other side he never said that at the window he only told me that when I was back up to the speaker.
Atmosphere: 1
Food: 5
Service: 1
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