The workers here struggle to understand your order, find it on the register and keep up with orders. They have 10 backlogged orders while writing this review that haven't even been looked at. 3 workers all panicking seeming to not know what to do. Dashers are waiting to pick up for 15+ minutes.
Christopher Evans
The smoothies are decent, since Tropical is one of the few places in town that actually uses fruit. But absolutely every time I go in for happy hour, they try to cash me out without applying the happy hour discount. This has happened at least six times recently. Definitely seems like it's not accidental.
Dominic Corbin
What one expects of a Tropical Smoothie Cafe. The Oakwood location makes travelling to, and parking at unnecessarily complex due to the extra streets they have
Chrissy Reese
Took longer for the smoothie than it took to make my food. Food was ice cold after waiting 35 minutes for a smoothie. And that wasn’t the first but last time. Would rather drive further to a different location.
Christopher Palmer
the family who runs this place, are so kind their commitment to the cafe speaks for itself
NOT SURE WHY THEY ONLY HAVE 2.5 STARS ON YELP…. they don’t deserve that lol
Megan Trautman
The smell you are met with upon walking in the door is so unpleasant. I’d compare it to a toilet. Staff was nice. Smell was horrible.
Sara Kuol
this Tropical Smoothie is the worst. I’ve waited over 20 minutes for a simple smoothie. The employees don’t care. The place is also dirty—tables sticky, floors a mess, and trash overflowing. The workers just stand around talking instead of cleaning. Customer service is terrible too. They act annoyed when you ask a question, and half the time they get the order wrong. Definitely not worth the wait or the money. Never going back.
Diamonds Mattress
I got food poisoning from their lettuce after ordering in the morning, they clearly don’t replace their lettuce in the mornings. I sent a call in asking them to replace their lettuce so at least no one has to go through what I went through and I didn’t care to have a refund, proceeds to say that they’ll let the manager know and i’ll get a refund and neither seem to have happened clearly.
Atmosphere: 1
Food: 1
Service: 1
Arpit Patel
Quality food, Great people.
Atmosphere: 5
Food: 5
Service: 4
Chris Peterson
Rude unorganized and unsatisfyable for To go orders
They made a smoothie that was on their old menu...thanks. Only one size. Had to make a Uey to get into the one way parking...
Atmosphere: 5
Food: 5
Service: 5
Alivia Falldorf
Too busy worrying about call in orders that just sit on the counter rather than the people walking in. Waited 20 minutes for a smoothie bowl with only 2 other people in lobby. Need a better system.
Atmosphere: 4
Food: 5
Service: 2
Natalie Pippins
The smoothie was amazing
Parking: Make sure you enter off the street. If not, you circle the building it will be a tight squeeze.
The workers here struggle to understand your order, find it on the register and keep up with orders. They have 10 backlogged orders while writing this review that haven't even been looked at. 3 workers all panicking seeming to not know what to do. Dashers are waiting to pick up for 15+ minutes.
The smoothies are decent, since Tropical is one of the few places in town that actually uses fruit. But absolutely every time I go in for happy hour, they try to cash me out without applying the happy hour discount.
This has happened at least six times recently. Definitely seems like it's not accidental.
What one expects of a Tropical Smoothie Cafe. The Oakwood location makes travelling to, and parking at unnecessarily complex due to the extra streets they have
Took longer for the smoothie than it took to make my food. Food was ice cold after waiting 35 minutes for a smoothie. And that wasn’t the first but last time. Would rather drive further to a different location.
the family who runs this place, are so kind
their commitment to the cafe speaks for itself
NOT SURE WHY THEY ONLY HAVE 2.5 STARS ON YELP…. they don’t deserve that lol
The smell you are met with upon walking in the door is so unpleasant. I’d compare it to a toilet.
Staff was nice.
Smell was horrible.
this Tropical Smoothie is the worst. I’ve waited over 20 minutes for a simple smoothie. The employees don’t care. The place is also dirty—tables sticky, floors a mess, and trash overflowing. The workers just stand around talking instead of cleaning. Customer service is terrible too. They act annoyed when you ask a question, and half the time they get the order wrong. Definitely not worth the wait or the money. Never going back.
I got food poisoning from their lettuce after ordering in the morning, they clearly don’t replace their lettuce in the mornings. I sent a call in asking them to replace their lettuce so at least no one has to go through what I went through and I didn’t care to have a refund, proceeds to say that they’ll let the manager know and i’ll get a refund and neither seem to have happened clearly.
Atmosphere: 1
Food: 1
Service: 1
Quality food, Great people.
Atmosphere: 5
Food: 5
Service: 4
Rude unorganized and unsatisfyable for To go orders
Restaurantji Recommends
Love it did not disappoint!!!
Atmosphere: 5
Food: 5
Service: 5
They made a smoothie that was on their old menu...thanks.
Only one size.
Had to make a Uey to get into the one way parking...
Atmosphere: 5
Food: 5
Service: 5
Too busy worrying about call in orders that just sit on the counter rather than the people walking in. Waited 20 minutes for a smoothie bowl with only 2 other people in lobby. Need a better system.
Atmosphere: 4
Food: 5
Service: 2
The smoothie was amazing
Parking: Make sure you enter off the street. If not, you circle the building it will be a tight squeeze.
Atmosphere: 4
Service: 4
I got the acai bowl, and it was soooo good.
Atmosphere: 5
Food: 5
Service: 5
Loading...