Waited 10 minutes in the drive thru for my online order and received cold fries and a hard burger. Workers were really nice tho. The woman in the window was so sweet I felt bad calling up and complaining
Atmosphere: 3
Food: 1
Service: 3
Amauriee Love
Horrible. They pull every car doesn’t matter what you order you’ll be sitting for 20 and 30 minutes. They’ll mess up your order and they also close three hours early. It says they’re open till 2am but they close at 11.
Rhonda Barrett
At about 8:25pm on Friday, Aug. 22nd, I ordered Baconator fries with nothing else at the drive through, which was not busy at all. The order taker told me to come to the second window, which I did. She gave me my debit card back and asked me to pull up by the door, which I did. A few minutes later she brings me my order, which I immediately checked, and they were cold except for the nacho cheese sauce. I got out of my car and tried to go inside, but the door was locked. I walked up to the 2nd drive through window and tried to show the order taker. She said there’s supposed to be shredded cheddar cheese on it. I told her I know that, and it’s the fries which are cold when they’re supposed to be hot. She said they would remake them. A bit later, they brought out a new hot order of Baconator fries that I could tell were hot. I left and when I got to my destination 5 minutes later, I pulled them out of the bag , which had sat upright on my car seat. The container was coated in cheese and the entire order was mixed up with the bacon. The container lid was evidence that they had deliberately flipped the container over and over.
I won’t be back to this Wendy’s. Decades ago, I worked for Wendy’s and if I had ever tried to pull this abhorrent behavior, I would’ve been fired. On top of it, the dining room was locked.
Atmosphere: 1
Food: 1
Service: 1
De'Ande Truett
Long wait and was giving wrong sandwich p
Atmosphere: 2
Food: 2
Service: 3
Jacqueline Jackson
I order what I want and once I receive it it’s never correct and all I simply get is plain with cheese…
Atmosphere: 1
Food: 1
Service: 1
Adam Moczulski
It’s closed due to construction
Atmosphere: 1
Food: 1
Service: 1
Jul. “JulFox”
Bathroom was broken. Friendly personnel.
Atmosphere: 3
Food: 4
Service: 5
Billie Britton
This is a terrible location. They left us waiting at the drive thru speaker for a really long time and they were not busy at all. When we finally got our food, the fries were so salty that they were inedible.
elliana sparks
Every time I come here my food is cold they forget something and they take over ten minutes at the window then they usually say they are understaffed but it's been like five years and every time I come here they say that same bs.
Jr Taltrail
Wendy's in Ohio leaves something to be desired go to TN and get much better quality service and cleanliness
Possibly the worst experience I've had at a Wendy's ever. Bad enough to rant about how bad it was. 1. There ordering menu was only partially flipped to breakfast so I couldn't see half the options, including the 2 for $3 that they had a building sign for. 2. My order was over $20 and they asked me to pull ahead to wait but never gave me a receipt. 3. I waited over 20 minutes before anyone came out. I even called 3 times and no one answered their phone. 4. I don't normally complain about extra stuff but its not what I ordered: I order 1 sausage croissant sandwich and 1 bacon croissant sandwich, and got 2 with both bacon and sausage. I ordered a sausage burrito and got one with bacon and sausage. If I had know I could get both meats I would have ordered that but its not what I ordered. 5. The seasoned potatoes were as no temperature as they could be, like they sat on the counter for 20 minutes. 6. The best thing I could say was that they do use real eggs, and I could tell because there were eggshells in the burrito so it wasn't even worth eating.
andrea sullivan
They left me sitting there for easily a good 15 minutes at the menu board. Then when they did come back on, they proceeded to tell me their frosty machine was down. That told me all I needed to know: not to waste anymore of my time. And these restaurants should have a clue as to why they’re losing customers.
Elijah Shepard
Went into the waiting room waited a half hour for my meal, I know it's not this location it's all Wendy's but they didn't take the $5 when they scanned my app,but at least the food was fresh when we finally got it.
Chris Collins
This is the worst Wendy’s around ! They unplug the phone so they don’t have to deal with customer complaints. I’ll never go back to this Wendy’s . They never get anything right . Everything is cold
Waited 10 minutes in the drive thru for my online order and received cold fries and a hard burger. Workers were really nice tho. The woman in the window was so sweet I felt bad calling up and complaining
Atmosphere: 3
Food: 1
Service: 3
Horrible. They pull every car doesn’t matter what you order you’ll be sitting for 20 and 30 minutes. They’ll mess up your order and they also close three hours early. It says they’re open till 2am but they close at 11.
At about 8:25pm on Friday, Aug. 22nd, I ordered Baconator fries with nothing else at the drive through, which was not busy at all. The order taker told me to come to the second window, which I did. She gave me my debit card back and asked me to pull up by the door, which I did. A few minutes later she brings me my order, which I immediately checked, and they were cold except for the nacho cheese sauce. I got out of my car and tried to go inside, but the door was locked. I walked up to the 2nd drive through window and tried to show the order taker. She said there’s supposed to be shredded cheddar cheese on it. I told her I know that, and it’s the fries which are cold when they’re supposed to be hot. She said they would remake them. A bit later, they brought out a new hot order of Baconator fries that I could tell were hot. I left and when I got to my destination 5 minutes later, I pulled them out of the bag , which had sat upright on my car seat. The container was coated in cheese and the entire order was mixed up with the bacon. The container lid was evidence that they had deliberately flipped the container over and over.
I won’t be back to this Wendy’s. Decades ago, I worked for Wendy’s and if I had ever tried to pull this abhorrent behavior, I would’ve been fired. On top of it, the dining room was locked.
Atmosphere: 1
Food: 1
Service: 1
Long wait and was giving wrong sandwich p
Atmosphere: 2
Food: 2
Service: 3
I order what I want and once I receive it it’s never correct and all I simply get is plain with cheese…
Atmosphere: 1
Food: 1
Service: 1
It’s closed due to construction
Atmosphere: 1
Food: 1
Service: 1
Bathroom was broken. Friendly personnel.
Atmosphere: 3
Food: 4
Service: 5
This is a terrible location. They left us waiting at the drive thru speaker for a really long time and they were not busy at all. When we finally got our food, the fries were so salty that they were inedible.
Every time I come here my food is cold they forget something and they take over ten minutes at the window then they usually say they are understaffed but it's been like five years and every time I come here they say that same bs.
Wendy's in Ohio leaves something to be desired go to TN and get much better quality service and cleanliness
Restaurantji Recommends
Possibly the worst experience I've had at a Wendy's ever. Bad enough to rant about how bad it was.
1. There ordering menu was only partially flipped to breakfast so I couldn't see half the options, including the 2 for $3 that they had a building sign for.
2. My order was over $20 and they asked me to pull ahead to wait but never gave me a receipt.
3. I waited over 20 minutes before anyone came out. I even called 3 times and no one answered their phone.
4. I don't normally complain about extra stuff but its not what I ordered: I order 1 sausage croissant sandwich and 1 bacon croissant sandwich, and got 2 with both bacon and sausage. I ordered a sausage burrito and got one with bacon and sausage. If I had know I could get both meats I would have ordered that but its not what I ordered.
5. The seasoned potatoes were as no temperature as they could be, like they sat on the counter for 20 minutes.
6. The best thing I could say was that they do use real eggs, and I could tell because there were eggshells in the burrito so it wasn't even worth eating.
They left me sitting there for easily a good 15 minutes at the menu board. Then when they did come back on, they proceeded to tell me their frosty machine was down. That told me all I needed to know: not to waste anymore of my time. And these restaurants should have a clue as to why they’re losing customers.
Went into the waiting room waited a half hour for my meal, I know it's not this location it's all Wendy's but they didn't take the $5 when they scanned my app,but at least the food was fresh when we finally got it.
This is the worst Wendy’s around ! They unplug the phone so they don’t have to deal with customer complaints. I’ll never go back to this Wendy’s . They never get anything right . Everything is cold
Waiting 40 mins in drive thru
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