Served my cold burgers the little ponytail girl at the window gone tell me I bit of course I bit the light skin dude call himself making it over and put bacon on my sandwich so I told him he gone take the bacon 🥓 off like I. Didn’t see and served my old bacon grease food I ask for my money back and he and the rude little girl at window with small ponytail wouldn’t give my money please don’t eat there and if any body got the district manager phone number leave
Atmosphere: 1
Food: 1
Service: 1
Jayla wallace
Never open when there supposed to be
Atmosphere: 1
Food: 1
Service: 1
Inquisitive Mind
I came into Wendy’s around 5:30 and when I entered all the crew members looked over and continued working. I literally stood there for 10 minutes until I finally said loudly “is the dine in closed” a younger guy with locs( not the manager) said yes, apologized and said someone would be over. Another 10 minutes goes pass no service so I just walked out. I couldn’t understand why two people (the manager & some girl) were on the back window and why the manager thought it was ok to leave customers standing for 20 minutes when he clearly seen me. I don’t recommend this Wendy’s, highly unprofessional and definitely needs to get some management that knows how to conduct business properly .
Atmosphere: 1
Food: 1
Service: 1
anthony harrison
The male shift leader or manager with glasses and dreads on the evening of 20 February 2025 lied to me. And provided bad customer service. He instructed me to drive around the building and come inside to pick up my food. When I asked why I had to come inside. He told me it’s at the store’s discretion. All mobile orders and uber eats have to be picked up inside the store. So I told him he should have the app updated that this location isn’t taking drive through orders. Which he proceeded to lie about the mobile app being made by a third party, it’s not made or controlled by Wendy’s. And each Wendy’s operates differently. That he has no control over the mobile app.
My problem with this is it feels about 8 degrees outside. And I selected drive through pick up. Because of the weather and the fact that I have done mobile pick ups before at this exact location with the drive through before with no problems. Sometimes they hand it to you through the window. Sometimes they walk it to your car if the food isn’t ready and you have to wait extra time not to contest their drive through line.
Also the app is directly made by Wendy’s with a simple google search. I already called corporate about the complaint about the interaction. But I feel like complaining directly to the stores reviews should address the problems and concerns about the situation better.
Atmosphere: 2
Food: 2
Service: 1
NOWAVESNICK
not open until 2 they always claim to be closed and “cleaning the fryers” at 12
Atmosphere: 1
Service: 1
TeamGemini 6/17
Food was hot and good ! Service was great y'all did a fantastic job thank you for a hot lunch
Atmosphere: 5
Food: 5
Service: 5
Shanique Robinson
Horrible. Sat there for 20 mins before someone came on the speaker saying they are closed
Atmosphere: 1
Food: 1
Service: 1
Maria Ochs
1) Sooo much wrong with this place...they gave our kids someone's door dash order and even after our kids/our kids friends were digging around in the 2 bags eating fries, they took the bag back after realizing they gave us the wrong order. Gross because they still gave whomever poor soul who got doordash the handled food. What's worse is you KNOW kids definitely aren't usually the most cleanly picking their noses etc. Worse than that was how NASTY they treated us like it was our fault the kids had eaten out of the bag but we had 8 kids with us and had stopped to run inside to grab some fries etc. before leaving Dayton. I had got myself those honey bbq saucy nugs and they charged me extra/rang it up completely wrong so I paid 5 something for 4 nuggets.
2) I don't eat pork and I went through the drive-thru and ordered 2 different meals...one an English muffin with egg and cheese and the second their baconator breakfast sandwich. Literally both were wrong...they gave me two gross looking mayo filled sausage and egg croissants.
3) I called customer service to tell them how bad these experiences were and they were extremely rude and blew me off...of course not offering to change out the sandwiches. Overall...never get door dash from those places lol and hopefully they'll go out of business next!
You can never go wrong with Wendy's so I thought. I waited in line for 30 minutes and my food was absolutely disgusting. I wish I didn't stop to get food here. The doubles meat was old and my fries were awful. Like they were cooked twice. I was asked to pull up and wait for my food. When it came out I just knew after that long wait I was going to enjoy. Negative. Just the opposite. I will definitely think triple times about ever returning to this place especially at night.
Once again closing over an hour early with no explanation or reason posted.
Atmosphere: 1
Food: 1
Service: 1
Diana Rios
We placed an order on the app and they didn't have what we asked for and they didn't even give us the option to change anything, they didn't even ask on the radio who the order was for and it took them an entire hour to serve us. Terrible service and customer service
Atmosphere: 1
Food: 1
Service: 1
Tesia Burke
Horrible service and always forgetting food or giving wrong food
Atmosphere: 1
Food: 1
Service: 1
Scott Owens
Great food
Atmosphere: 5
Food: 5
Service: 5
Douglas Vanderpool
Great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Chili, Dave's Combo
Depends on which location as to how the service is and quality of food. I love Wendy’s but some locations lack dedicated employees
Food: 3
Service: 3
Recommended dishes: Hamburger, Taco Salad, Spicy Chicken Sandwich
Served my cold burgers the little ponytail girl at the window gone tell me I bit of course I bit the light skin dude call himself making it over and put bacon on my sandwich so I told him he gone take the bacon 🥓 off like I. Didn’t see and served my old bacon grease food I ask for my money back and he and the rude little girl at window with small ponytail wouldn’t give my money please don’t eat there and if any body got the district manager phone number leave
Atmosphere: 1
Food: 1
Service: 1
Never open when there supposed to be
Atmosphere: 1
Food: 1
Service: 1
I came into Wendy’s around 5:30 and when I entered all the crew members looked over and continued working. I literally stood there for 10 minutes until I finally said loudly “is the dine in closed” a younger guy with locs( not the manager) said yes, apologized and said someone would be over. Another 10 minutes goes pass no service so I just walked out. I couldn’t understand why two people (the manager & some girl) were on the back window and why the manager thought it was ok to leave customers standing for 20 minutes when he clearly seen me. I don’t recommend this Wendy’s, highly unprofessional and definitely needs to get some management that knows how to conduct business properly .
Atmosphere: 1
Food: 1
Service: 1
The male shift leader or manager with glasses and dreads on the evening of 20 February 2025 lied to me. And provided bad customer service. He instructed me to drive around the building and come inside to pick up my food. When I asked why I had to come inside. He told me it’s at the store’s discretion. All mobile orders and uber eats have to be picked up inside the store. So I told him he should have the app updated that this location isn’t taking drive through orders. Which he proceeded to lie about the mobile app being made by a third party, it’s not made or controlled by Wendy’s. And each Wendy’s operates differently. That he has no control over the mobile app.
My problem with this is it feels about 8 degrees outside. And I selected drive through pick up. Because of the weather and the fact that I have done mobile pick ups before at this exact location with the drive through before with no problems. Sometimes they hand it to you through the window. Sometimes they walk it to your car if the food isn’t ready and you have to wait extra time not to contest their drive through line.
Also the app is directly made by Wendy’s with a simple google search. I already called corporate about the complaint about the interaction. But I feel like complaining directly to the stores reviews should address the problems and concerns about the situation better.
Atmosphere: 2
Food: 2
Service: 1
not open until 2 they always claim to be closed and “cleaning the fryers” at 12
Atmosphere: 1
Service: 1
Food was hot and good ! Service was great y'all did a fantastic job thank you for a hot lunch
Atmosphere: 5
Food: 5
Service: 5
Horrible. Sat there for 20 mins before someone came on the speaker saying they are closed
Atmosphere: 1
Food: 1
Service: 1
1) Sooo much wrong with this place...they gave our kids someone's door dash order and even after our kids/our kids friends were digging around in the 2 bags eating fries, they took the bag back after realizing they gave us the wrong order. Gross because they still gave whomever poor soul who got doordash the handled food. What's worse is you KNOW kids definitely aren't usually the most cleanly picking their noses etc. Worse than that was how NASTY they treated us like it was our fault the kids had eaten out of the bag but we had 8 kids with us and had stopped to run inside to grab some fries etc. before leaving Dayton. I had got myself those honey bbq saucy nugs and they charged me extra/rang it up completely wrong so I paid 5 something for 4 nuggets.
2) I don't eat pork and I went through the drive-thru and ordered 2 different meals...one an English muffin with egg and cheese and the second their baconator breakfast sandwich. Literally both were wrong...they gave me two gross looking mayo filled sausage and egg croissants.
3) I called customer service to tell them how bad these experiences were and they were extremely rude and blew me off...of course not offering to change out the sandwiches. Overall...never get door dash from those places lol and hopefully they'll go out of business next!
Kid-friendliness: Definitely NOT...so incredibly rude.
Atmosphere: 1
Food: 1
Service: 1
You can never go wrong with Wendy's so I thought. I waited in line for 30 minutes and my food was absolutely disgusting. I wish I didn't stop to get food here. The doubles meat was old and my fries were awful. Like they were cooked twice. I was asked to pull up and wait for my food. When it came out I just knew after that long wait I was going to enjoy. Negative. Just the opposite. I will definitely think triple times about ever returning to this place especially at night.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Once again closing over an hour early with no explanation or reason posted.
Atmosphere: 1
Food: 1
Service: 1
We placed an order on the app and they didn't have what we asked for and they didn't even give us the option to change anything, they didn't even ask on the radio who the order was for and it took them an entire hour to serve us. Terrible service and customer service
Atmosphere: 1
Food: 1
Service: 1
Horrible service and always forgetting food or giving wrong food
Atmosphere: 1
Food: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Chili, Dave's Combo
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