Had breakfast, the food was hot and delicious and got very quickly. Very nice customer service
Atmosphere: 5
Food: 5
Service: 5
Andre Laurent
Ok fast food. In and out quickly
Atmosphere: 4
Food: 4
Service: 4
Emily Solazzo
The lady working window was very rude to me. and then proceeded to not acknowledge me or hand me my food.
Atmosphere: 1
Service: 1
Charles Westrick
Ordered the basic 2 for $6 whopper jr, onion rings waited at the drive thru window for 17 minutes, finally got my order , sandwiches were wrong, onion rings were cold and soggy. Needless to say I threw it in the trash. The drive thru Staff seemed not to care and were rather rude.
Atmosphere: 1
Food: 1
Service: 1
Chris Smiddy
I was just at this Burger King location and use a mobile coupon for 2 whopper sandwiches, 2 original chicken sandwiches and 2 eight piece chicken nuggets. The food was disgusting!!! The nuggets were saggy instead of crunchy and cold, and so were the burgers, they were cold and dry and they put on way too many pickles and the original chicken sandwiches were salty and cold and overloaded with mayonnaise and too much lettuce. All of it was disgusting and I'll never come back to this place again!!!!
Food: 1
Erik Noykos
The lady in the drive thru was just snobby.. they have the dinning area open but there bathrooms are closed.. place makes no
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Hash Browns
Ken Siegel
The Bacon King is my favorite. I did have to wait for two employees to finish talking about scheduling before I received service.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Fries, Bacon King Sandwich
Jeffrey D.
Lobby was closed, so we left.
Atmosphere: 4
Food: 1
Service: 1
Ken Mack
Horrible service, didn't receive our correct order,was told that they bring it out if we pulled foward and never did! Then we called on the phone 3 times just to have them tell us that we had to go back through the drive through to receive our order, 40min to get 3 sandwiches 1 wrap 2 fries and 2 drinks, all our food was ice cold and they refused to do anything about it! Burger King Defiance, you should be ashamed of yourselves! You managers need fired and your staff needs retrained at the very least!
Great service! It did take a while to make it through drive thru but it was worth it because our food was fresh and hot?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Dr Pepper, Regular Whopper with a Ton of Pickles, Whopper Jr, Chicken Fries
Jim Rice
Ordered onion, shroom,swiss melt. Waited for mins for order. Then people started getting orders that ordered after us. I noticed a couple burgers that were there for quite a while. They were very busy, so I asked manager where my food was. Then she yelled at me. We are swamped, if you want to fill out an application, maybe you can do better. I said you can't afford me. Those my sandwiches. She then slammed them on a tray. Shoved it at me and walked away.They were indeed mine, cold, not toasted on one side. This store and manager àre a Joke, never go there, slow, understaffed, disrespectful, food not done. I can't emphasize enough. NEVER GO HERE. DEFIANCE OHIO, CLINTON ST. AND STADIUM DR.
Food: 1
Service: 1
Sandra
I'd give this place a negative but that wasn't a option. Do they not have evening managers? My order made me sick and I didn't even eat the burnt burger. I worked a 12 hour shift and this was my meal when I got off. Please see pic. Whoever made this should be fired. Disgusting and there was no justification to serve someone this. The smell of burnt stunk up my car. It was black and hard as a rock. Many employers are short staffed, so staff shortage can't be to blame There's no excuse to be so gross. This is not the first time I've dealt with bad food there. I think I learned my lesson to not give them anymore chances.
Rolling Indough
Order took 7 minutes to come out and the food seemed okay, except for the fries. What is on them. Also the soda doesn't taste that good.
Atmosphere: 3
Food: 3
Service: 3
Karol Garber
One person behind counter. Totally ignored us. Yes she was busy with drive thru but she could have at least spoke so we knew she would be able to assist us and we weren't waiting on one of the 3 people roaming around the kitchen. Then she didn't even apologize for the wait.
Great staff !
Service: 5
Had breakfast, the food was hot and delicious and got very quickly. Very nice customer service
Atmosphere: 5
Food: 5
Service: 5
Ok fast food. In and out quickly
Atmosphere: 4
Food: 4
Service: 4
The lady working window was very rude to me. and then proceeded to not acknowledge me or hand me my food.
Atmosphere: 1
Service: 1
Ordered the basic 2 for $6 whopper jr, onion rings waited at the drive thru window for 17 minutes, finally got my order , sandwiches were wrong, onion rings were cold and soggy. Needless to say I threw it in the trash. The drive thru Staff seemed not to care and were rather rude.
Atmosphere: 1
Food: 1
Service: 1
I was just at this Burger King location and use a mobile coupon for 2 whopper sandwiches, 2 original chicken sandwiches and 2 eight piece chicken nuggets. The food was disgusting!!! The nuggets were saggy instead of crunchy and cold, and so were the burgers, they were cold and dry and they put on way too many pickles and the original chicken sandwiches were salty and cold and overloaded with mayonnaise and too much lettuce. All of it was disgusting and I'll never come back to this place again!!!!
Food: 1
The lady in the drive thru was just snobby.. they have the dinning area open but there bathrooms are closed.. place makes no
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Hash Browns
The Bacon King is my favorite. I did have to wait for two employees to finish talking about scheduling before I received service.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Fries, Bacon King Sandwich
Lobby was closed, so we left.
Atmosphere: 4
Food: 1
Service: 1
Horrible service, didn't receive our correct order,was told that they bring it out if we pulled foward and never did! Then we called on the phone 3 times just to have them tell us that we had to go back through the drive through to receive our order, 40min to get 3 sandwiches 1 wrap 2 fries and 2 drinks, all our food was ice cold and they refused to do anything about it! Burger King Defiance, you should be ashamed of yourselves! You managers need fired and your staff needs retrained at the very least!
Restaurantji Recommends
Great service! It did take a while to make it through drive thru but it was worth it because our food was fresh and hot?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Dr Pepper, Regular Whopper with a Ton of Pickles, Whopper Jr, Chicken Fries
Ordered onion, shroom,swiss melt. Waited for mins for order. Then people started getting orders that ordered after us. I noticed a couple burgers that were there for quite a while. They were very busy, so I asked manager where my food was. Then she yelled at me. We are swamped, if you want to fill out an application, maybe you can do better. I said you can't afford me. Those my sandwiches. She then slammed them on a tray. Shoved it at me and walked away.They were indeed mine, cold, not toasted on one side. This store and manager àre a Joke, never go there, slow, understaffed, disrespectful, food not done. I can't emphasize enough. NEVER GO HERE. DEFIANCE OHIO, CLINTON ST. AND STADIUM DR.
Food: 1
Service: 1
I'd give this place a negative but that wasn't a option. Do they not have evening managers? My order made me sick and I didn't even eat the burnt burger. I worked a 12 hour shift and this was my meal when I got off. Please see pic. Whoever made this should be fired. Disgusting and there was no justification to serve someone this. The smell of burnt stunk up my car. It was black and hard as a rock. Many employers are short staffed, so staff shortage can't be to blame There's no excuse to be so gross. This is not the first time I've dealt with bad food there. I think I learned my lesson to not give them anymore chances.
Order took 7 minutes to come out and the food seemed okay, except for the fries. What is on them. Also the soda doesn't taste that good.
Atmosphere: 3
Food: 3
Service: 3
One person behind counter. Totally ignored us. Yes she was busy with drive thru but she could have at least spoke so we knew she would be able to assist us and we weren't waiting on one of the 3 people roaming around the kitchen. Then she didn't even apologize for the wait.
Atmosphere: 1
Service: 1