Chipotle Mexican Grill
1796 N Clinton St, Defiance
(419) 956-0483
Recent Reviews
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Bugs & old food. Management needs to be amped up here or replaced because this is an ongoing issue at this location. It is the management's responsibility to rotate food and train the staff to spot bad food. This location is notorious for serving stale lettuce and brown guacamole and after not ordering for awhile I tried it again and found a decaying moth with its guts mixed around in the lettuce.
I did get help from the workers and they were very understanding and kind. Didn't catch his name but he needs a raise and I'd trust him with my life. (If you're reading this thank you & I appreciate you!) Management not so much. Need to stay on top of making sure product is actually edible and training staff to catch mistakes.
Atmosphere: 2
Food: 1
Service: 5
Teach people how to cook rice! This time and the last time I've went in, the rice has been CRUNCHY. And it HURT MY TOOTH. I will not be going back. AND the meat was burnt! AND they forgot to add the fajita veg. So appalling, I threw it out. What a waste of almost 20 dollars! I tried giving them the benefit of a doubt the first time but this second time is my lesson learned. STEER CLEAR of this location.
Atmosphere: 1
Food: 1
Service: 1
Me and a Coworker came to have dinner, while the food bar seemed clean the rest of the Restaurant was gross the Soda Bar was nasty luckily we weren't getting any, the counter by the cash register was sticky we walked over to grab a fork for our food and I immediately looked at my coworker and said that we would get one at work because everyone looked very unkempt. Honestly it was the worst I had ever seen it in there
Atmosphere: 1
Food: 5
Service: 3
This black dude was a G and loaded me up. Hope is family is well. Chicken was well seasoned and so was the rice.
Atmosphere: 4
Food: 4
Service: 5
Love this place
Atmosphere: 5
Food: 5
Service: 5
The food was absolutely fantastic. The choices they have for food is great, and the prices are just right with how much you get in one meal. The drinks were phenomenal as well, they have more than just soda and water. Will be trying again
Atmosphere: 3
Food: 5
Service: 3
The food was delicious. They were so busy & one employee had called off. So service was slow, but our waitress was very friendly.
Atmosphere: 4
Food: 5
Service: 3
Yum! Fresh and healthy.
Atmosphere: 5
Food: 5
Service: 5
Went 6-17-25. Stingiest Chipotle I've ever been to so far. Least food I've ever gotten for 20 bucks. Got a salad bowl with honey chicken, no pay-extra-add-ons and a carnitas burrito with white queso added. Asked for extra corn, first scoop he does is normal amount. So we asked for more corn, he literally added 5 more kernels. We laughed as soon as we saw that. My burrito was half the size of the burrito picture some other reviewer posted on here. I told myself this is the sorriest burrito ever, a lot of empty tortilla space. Also believe all the other one star reviews. How they explain the restaurant is exactly how it was when I went. Lots of missing food/items. We told ourselves we are never going back to this location.
Atmosphere: 1
Food: 1
Service: 1
I've been to a lot of Chipotles, and I can say that this one has consistently been disappointing. Normally I'm not the type of person to go out of my way to write a negative review, but this place needs help!
Every time I've gone to this location, the trash cans are spread around haphazardly, typically overflowing, their pop machine doesn't disperse their drinks correctly, supplies like silverware and napkins are always out, and the tables are all filthy. This past experience was the one that convinced me to speak out, as when I arrived, they informed us that they were OUT OF PROTEIN! I placed my order sometime around 7-8 pm on the app, and the store was suppose to be open till 11 pm, so to run out of meat seems like a HUGE problem. After explaining that I had placed an order on the app, they suddenly changed their tone and said we would be good? They never did explain why we did end up getting our food, while they were turning others away that walked in. It also looks very bad to them, as they were not busy at all, and three of their employees were just sitting at tables hanging out, leaving only three employees running the entire establishment.
Hopefully this reaches someone that can make a difference, or at the very least, warns others about coming to this establishment until a change has occurred.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This chipotle sucks ! There was nothing available but steak. The whole place was very dirty. Trash on the tables.
Atmosphere: 1
Food: 2
Service: 1
Everytime I visit this store there are out of something. I have tried to give them the benefit of the doubt. But now I'm done. Burnt steak, no ice in the ice machine, no forks, no lemonade . How does this place not get shut down???
Atmosphere: 1
Food: 1
Service: 1
Just had a burrito so good that I had to write a review. Chipotle’s quality and portions have been on a decline for years now, but the burrito I just had???? Holy crap. As the worker was wrapping it, I didn’t even know if it was gonna close. The foil didn’t wrap all the way around it. It was the fattest and best burrito I have gotten from chipotle since probably 2017. Thank you, chipotle employee. I hope your pillow is always cool and your phone is always charged. You deserve a 6 figure salary fr fr
Atmosphere: 5
Food: 5
Service: 5
Closed 15 minutes early
No chicken or no steak I don’t really understand how this is possible
Atmosphere: 1
Food: 1
Service: 1
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