McDonald's
1740 E 2nd St, Defiance
(419) 782-6400
Recent Reviews
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We ordered our food at 5:03 with no problems. I knew exactly what order to say our order because I used to work here. It's now 5:25 and I have still not received my food. We've been up to the counter twice. They look like chickens with their heads cut off. Not organized at all. Never coming back
Atmosphere: 5
Food: 5
Service: 3
Service is very fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Mobile ordered to this location for pick up and still had to wait 30 minutes for food to come out. Of course it was cold to the point where I question how old it was.
Atmosphere: 1
Food: 1
Service: 1
This place is shit
Atmosphere: 1
Food: 1
Service: 1
Went there this morning 8/17/25 and a guy asked for his 2 biscuits and he stated he was there for over 30 minutes and the worker curses at him and told him she didn’t wanna hear his shit very unprofessional the place was busy and there was ppl who walked out and had already paid and asked for there money back and they did t get it if this is what our world is coming to is very sad
Atmosphere: 1
Food: 1
Service: 1
they cussed at a old man and took over a half an hour to get anyone’s food out to them in the lobby!! these mcdonald’s teens need to do better.. will be calling corporate
Atmosphere: 1
Food: 1
Service: 1
Take out order took 35min! Two people working in the kitchen everyone else's just standing around... SMH
Atmosphere: 1
Food: 2
Service: 1
Every time I been through there the food and people are awesome.
Atmosphere: 4
Food: 5
Service: 5
ordered a 20 piece nugget, got home and they were literally raw and flimsy so i called multiple times to tell them about it and they didn’t answer 3 times and then when they finally picked up, they told us to drive back and they would give us a new one. we sat and waited like 5 minutes just for them to give us attitude and then tell me that when i called i told her that it was a 6 piece not a 20 piece. i showed her that i had the box and it was a 20 piece and she just walked away and then a guy came up to the window and asked for the old ones. all but one girl with long blonde hair were super rude and dismissive after they gave me cold food.
Atmosphere: 1
Food: 1
Service: 1
Sat in drive thru line long enough that I could have ordered inside and sat and ate.
No such thing as fast service here
Restaurantji Recommends
Took 10 mins to receive my order, nobody else in line.
Atmosphere: 5
Food: 3
Service: 2
I go through the drive thru about once a week for lunch and this is by far the best McDonald’s I go to! The daytime drive thru ladies are top notch! They are friendly and fast and always take the time to smile and say thanks! My food is always fast and hot! Keep up the great work, ladies! 🤗
Atmosphere: 5
Food: 5
Service: 5
This place is horrible, there are multiple people working there and not a single one can do their jobs! The food is terrible, it looks like you let a toddler make it and just threw stuff around, I get biggie bags and I was told (by the manager at the time) that I need to ask for multiple bags(4 specifically) and I'm usually able to get them, but this 1 time, there was a new worker and he told us that we weren't able to die to guide lines. Like what?? So I went in and asked again for 4 separate bags, and someone gave me 4 bags! Who woulda known??
Then, I asked for the same thing, and then... They gave me TWO BAGS!?!?... disrespectful to customers and to employees, I am not going here anymore... I'd rather drive to Bryan...
Parking: Bad service.
Kid-friendliness: Brian is way better for kid service.
Atmosphere: 1
Food: 2
Service: 1
Never get friendly service. No hellos or thank yous. Usually have to repeat the order several times and they still find ways to give you the wrong food. Stay far away from this dump.
Atmosphere: 3
Food: 2
Service: 1
Asked the manager Bre if my mobile order came through because the app was acting weird and she ignored me and walked away. Very rude. Customer service 0/10
Atmosphere: 1
Food: 1
Service: 1
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