McDonald's

1740 E 2nd St, Defiance
(419) 782-6400

Recent Reviews

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Ryder Starr

This place is horrible, there are multiple people working there and not a single one can do their jobs! The food is terrible, it looks like you let a toddler make it and just threw stuff around, I get biggie bags and I was told (by the manager at the time) that I need to ask for multiple bags(4 specifically) and I'm usually able to get them, but this 1 time, there was a new worker and he told us that we weren't able to die to guide lines. Like what?? So I went in and asked again for 4 separate bags, and someone gave me 4 bags! Who woulda known??

Then, I asked for the same thing, and then... They gave me TWO BAGS!?!?... disrespectful to customers and to employees, I am not going here anymore... I'd rather drive to Bryan...

Parking: Bad service.

Kid-friendliness: Brian is way better for kid service.

Atmosphere: 1

Food: 2

Service: 1

John Smith

Never get friendly service. No hellos or thank yous. Usually have to repeat the order several times and they still find ways to give you the wrong food. Stay far away from this dump.

Atmosphere: 3

Food: 2

Service: 1

Jasmine

Asked the manager Bre if my mobile order came through because the app was acting weird and she ignored me and walked away. Very rude. Customer service 0/10

Atmosphere: 1

Food: 1

Service: 1

Brandon Lawrence

Ordered my food at the kiosk weighted 20 minutes to receive my food after I got my food and left I went to go start eating my food my fries were cold and soggy and my cheeseburger which I asked for no mustard was drenched and mustard

Atmosphere: 1

Food: 1

Service: 1

Matthew Smith

Food was good, but I don't understand why the blonde female manager likes to give people such a hard time....

Atmosphere: 2

Food: 5

Service: 1

Robert E

Wish the McDonald's was this good in my hometown.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Fries

Laura Nienberg

2nd St always is a better experience

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

Payton Wells

Wanting a refund. I got $20 worth in food it was all cold and we got the wrong stuff. We even pulled forward for 15 minutes. I will be calling a manger

James Newcomer

The lady at the window acted like I kicked her dog because she had to come back in the store and take my order. On top of that my double cheeseburgers top patty was folded in half and missing a chunk in the shape of a bite mark. I don't believe it was a bite mark but still. I still ate it though. ?‍♂️ I'd go back. We all have bad days.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Mcdouble

brad w

I came in and ordered a large caramel frappe with extra caramel drizzle the manager I dealt with was on very unfriendly I understand you guys are busy but you guys need to start filling orders correctly this is what I received for a large caramel frappe as you can clearly see the cup is not full I have not touched it this is what they've been handing out lately and charging full price and extra drizzle cost

Atmosphere: 5

Food: 1

Service: 1

Leslie Ortiz

If you want to make your day impossible come to this place, they do everything wrong, absoluty everything, you will never get napkins, or ketchup or a straw nothing at all unless you ask for it. Been every where and this restaurant is a nigthmare.

Atmosphere: 1

Food: 2

Service: 1

Wildcards Rex

Pretty bland. I swear every McDonald's is going down the tube. Why can't you guys make a decent sandwich anymore? Staff was friendly enough. The place was actually clean as well. Food was just ok.

Atmosphere: 3

Food: 2

Service: 3

Deanna carnahan

Slow service

Food: 5

Service: 1

Michael Freeman

The Employees Giving Me Attitude Swore At me once and dumped all the fries in my order into a happy meal box

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: French Fries

Anna Cifranic

Always fast, and the ladies who work the drive-through are great!

Atmosphere: 5

Food: 5

Service: 5

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