Tropical Smoothie Cafe
1601 N Clinton St, Defiance
(419) 980-7729
Recent Reviews
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Smoothies and service are always top-notch here. So many flavors to choose from.
Atmosphere: 4
Food: 4
Service: 4
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Today I came to get a smoothie and meal and placed an online order at 11:24 I got here at 11:45 and there are three cars in the drive thru so I go straight to the box and I’m INSTANTLY met with you need to come inside we’re too busy to do drive thru. I let them know I’m there for an online order and she says “I don’t care, you need to come inside to get it”
I explained how I have two sleeping children in my car and ask if there going to bring it out to me then and then she gives the LARGEST annoyed sigh she could give and tell me whatever just go through the drive through you’ll have to wait to receive your order until you tell us at the window and we can start making it. Then when I got to the window they didn’t even acknowledge me for another 5 minutes even though they saw me several times.
This isn’t the first bad experience I’ve had with this female manager but it’ll surly be the last at this location.
If you have no ability to be kind to customers then you shouldn’t work in the customer service industry. I did nothing to be treated so poorly and yet I was met with unkindness and deliberately treated bad.
Atmosphere: 1
Service: 1
Recommended dishes: Smoothie and a Wrap
Horrible management. I won’t go there until Tina is no longer working there.
Atmosphere: 1
Food: 1
Service: 1
I was driving for several hours and needed a coffee to keep me alert. I couldn't find a coffee shop, so I stopped in here. They suggested a mocha smoothie with just enough caffeine to keep me alert.
Atmosphere: 5
Food: 5
Service: 5
I might be addicted to the Island Green...
Atmosphere: 4
Food: 5
Service: 4
One of my two go to's in Chi area. On my rising this day, 9/6/25, I was provided superior customer service.
Atmosphere: 5
Food: 5
Service: 5
Drive through worker was extremely rude and rushed me and it wasn’t busy at all.
Atmosphere: 1
Food: 2
Service: 1
No happy hour
Great food, high prices
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Have messed up my order the past 2 times I have came. Both times my smoothie was correct but it’s like they just ignored what food I ordered and put whatever they want.
Atmosphere: 3
Food: 1
Service: 1
I love the TS menu choices, but find the prices to be steep. The food and smoothies are always delicious, but a bit overpriced in my opinion.
Atmosphere: 4
Food: 5
Service: 5
All the employees are new and very shy but very friendly, respectful and helpful. Be patient with children, some are experiencing life for the first time.
Atmosphere: 5
Food: 5
Service: 5
Not very friendly. Kept having to ask worker to repeat herself because she was super quiet and never smiled! Smoothie was ok but I wouldn't get it again.
Atmosphere: 4
Food: 3
Service: 3
My kids live this place. Everything is always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 4
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