Wendy's
1819 E 2nd St, Defiance
(419) 782-0603
Recent Reviews
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Did not have the only thing I went there for, traditional frosty!
Atmosphere: 2
Food: 4
Service: 3
Today I went through the drive thru and had a great experience! It was around 12:40…busy for lunch crowd. The person taking my order asked if I could hold a moment, said please, thank you, and apologized. No problem, I said! The rest of the interaction went smooth and when I got to the window Ezekiel took my money, was pleasant, and gave me coupons! My food was hot and perfect! Just wanted to give credit where it’s due….thank you!!!!!
Atmosphere: 5
Food: 5
Service: 5
We waited about twenty minutes for our food, which was a single combo and a baked potato. That’s it! They were out of large cups and had to be “encouraged” to find a knife. There was no tomato on the burger, even though we asked specifically for it. After waiting to order (one person in front of us), we found out they were out of salads. The person who waited on us didn’t seem motivated to give us a positive experience, which is too bad for Wendy’s. Needs new management and/or people who can problem solve.
Atmosphere: 1
Food: 3
Service: 1
How does a fast food restaurant run out of medium lids and large cups? Especially at 7 in the morning
Atmosphere: 1
Food: 1
Service: 1
Third time in a row an item is missing and it was the most expensive item i ordered, the baconator. Didn't have the frosty swirl so they replaced it with a strawberry lemonade that they served only 2/3s of the way full. Waited 25 mins in line but there were only 4 cars, including me. To top it off, didn't even give me the sauce for the nuggets. I know the job can be stressful but come on man thats too much wrong for one order
Atmosphere: 1
Food: 1
Service: 1
Food and ice cream is amazing, service is terrible, I recently had the manager screaming at my face because I asked or 2 extra straws... Y'all need a new manager... Wouldnt reccoment for a person wanting a convo... Would reccomend over the McDonald's across the street tho!
Atmosphere: 3
Food: 5
Service: 1
brah ive been in this line for 30 minutes i ordered it on the app 15 minutes before i got in line... still aint ready after 45 minutes & long ass line behind me nothing moving wtf is going on
This is like the 3rd time i have tried to get breakfast only to sit for 10min along with many other customers, pulled up to the window waited some more until finally someone sees me comes to the window to say her systems are down she can't take orders or do anything yet still getting doordash orders. Every time i see at least 5 cars leaving not to mention the ones before i got their. Come on Wendy's do better, there are many that like your breakfast (bacon egg burrito)but keep getting excuses. You're losing so much business to crappy McDonald's because of your workers or supposed systems down. Please FIX this problem!
Atmosphere: 1
Food: 5
Service: 1
Friendly service, reasonable bathrooms, but they did mess up my husband’s burger and the pop tasted like it ran out of syrup.
Food: 2
Service: 3
Waited 20 min to order at the drive through, just to have the refund my money at the window because they're understaffed and closing! You couldn't complete my order, really? Get new help, get new managers, get a clue!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We ordered online and got 2 of the 6.00 combos. The burgers were real good, the fries were heavily salted and our nuggets were soggy and not crisp tasted like they were made in the microwave.We also ordered the party pack nuggets all of them were hardly cooked as well tasted microwaved soggy and not crisp whatsoever to make it even worse we came to pick up our order and they told us to pull forward and wait for our nuggets we waited almost 20 minutes for them waisting all kinds of gas thinking they would bring them out right away.We were pretty discussed waiting so long and then receiving barely cooked nuggets the ones we ate later we had to put in our air fryer for 10 minutes so we would be able to eat them.We got a email to do a survey about our food filled it out explaining what happened and never even got a response!!!
Atmosphere: 3
Food: 3
Service: 1
They only give 9 nuggets in their 10 piece. Has happened at least 3 times now
Food: 1
Service: 1
Love my grey uncooked bacon. So tasty and not gross. Way to knock it out of the park.wtf
Food: 1
Service: 2
Been eating at this Wendy's for many years. It's had its ups and downs but I've never seen anything this bad as far as the food. This is on Wendys as a company (not blaming the employees here) to charge what they do for a paper thin, chewy chicken sandwich. Do Better Wendy's!
Atmosphere: 2
Food: 2
Service: 2
I got breakfast there food was good service was great the inside needed some touching up though
Atmosphere: 3
Food: 5
Service: 5
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